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Hotel Santa Fe

3.0 star property

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Photo gallery for Hotel Santa Fe

Indoor pool
Hypo-allergenic bedding, desk, laptop workspace, bed sheets
Restaurant
Front of property
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000
  • Place, Juarez Market
    ‪9 min walk‬
  • Place, Paso del Norte International Bridge
    ‪10 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Standard Room

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Santa Fe

An indoor pool, a restaurant and a bar/lounge are available at this hotel. Other amenities include a coffee shop/cafe, a children's pool and laundry facilities.
Hotel Santa Fe offers 67 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site.
During your stay at Hotel Santa Fe, you're just a quick walk from Kentucky Bar & Grill. Features include an indoor pool, a restaurant and a bar.
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • Within a 15-minute walk of Kentucky Bar & Grill and Cathedral of Our Lady of Guadalupe
Hotel Santa Fe offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A terrace, karaoke, and laundry facilities are also featured at Hotel Santa Fe.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

Hotel Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from noon to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Hotel Santa Fe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 247 reviews
Rating 8 - Good. 62 out of 247 reviews
Rating 6 - Okay. 35 out of 247 reviews
Rating 4 - Poor. 19 out of 247 reviews
Rating 2 - Terrible. 20 out of 247 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

jon

Liked: Cleanliness, staff & service

I recommend this hotel I will stay there again

The accommodations were clean and the service was outstanding
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mileydy

Liked: Cleanliness, staff & service, property conditions & facilities
This amazing place
Stayed 1 night in Aug 2025
Verified

6/10 Okay

ADRIANA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It was ok, train passes all night couldn’t sleep
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond to accommodate our needs…
Stayed 1 night in Sep 2025
Verified

8/10 Good

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
yes. every thing was very good.....room clean...staff very helpful......
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Orsat

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect at hotel Santa Fe if I come again to Juarez definitly will sleep there. Hotel is near international crossing border and center.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok good stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Check in was fast clean room complementary breakfast and I had 3 cups of coffee it was good filtered coffee
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Santa Fe is very clean and safe. We enjoyed staying overnight in Juarez. The staff was friendly and the front desk is staffed around the clock. We had everything we nweded. Thank you!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cristian alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean everything in working order. Quiet and safe. Bar and restaurant on property with room service. Reasonable price.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Erasmo

Liked: Amenities
Good very good
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy old night
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Maylen

Liked: Staff & service, amenities, property conditions & facilities
E
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

octavio

Ń
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Vincente

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Vincente

Disliked: Amenities
Front desk guy. Needs to pay attention to his job. He was combing his hair wile we’re checking in. He forgot to give me my receipt. Other than that. For a reasonable price it was ok.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

FRANCISCO JAVIER

Si limpio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
May buen servicio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
La habitación estaba amplia , el personal amable el hotel muy limpio en general me gustó la estancia volvería a hospedarme en ese hotel 🌹 gracias!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

juana alejandrina

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, muy agradable el lugar, la alberca muy limpia pero no pude entrar la próxima si me praparare
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Luis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente, las habitaciones muy limpias, la alberca a pesar del frío estaba calientita, sin problema volvería, 100% recomendado!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Manuel

Las habitaciones están buenas; buen clima y el personal es muy amable
Stayed 1 night in Nov 2025