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Fidelity Hotel

4.5 star property
VIP Access

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Photo gallery for Fidelity Hotel

Breakfast, lunch, dinner served; Regional cuisine
Lobby
Lobby lounge
Meeting facility
Petite Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen

Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Queen

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

King

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior King

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Queen

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Vincent Suite

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fidelity Suite

Fidelity Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Fidelity Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Fidelity Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Fidelity Hotel, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. The luxury Fidelity Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 23.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 15 for children
  • Valet parking fee: USD 57 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 511 out of 593 reviews
Rating 8 - Good. 52 out of 593 reviews
Rating 6 - Okay. 17 out of 593 reviews
Rating 4 - Poor. 9 out of 593 reviews
Rating 2 - Terrible. 4 out of 593 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlon

Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, friendly staff, and they allowed my dog to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer R

Stayed 3 nights in Jul 2025

10/10 Excellent

LaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HIGHLY recommend the Fidelity! Its beautiful and the amenities are 5 star!
Stayed 1 night in Oct 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay overall except for the parking prices
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aesthetically pleasing. Comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. All round great! Food, Service, clean! I travel to Cleveland for Business often. This will be my new place to rest while I’m there.
Stayed 2 nights in Sep 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Convenient to the entertainment district. Lots of decent restaurants nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Anne

Travelled with pets, Travelled with partner
Very pet friendly; however quick access to grass was farther than anticipated. Property was beautifully appointed with 1920’s decor! Loved it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely fabulous. The room was perfected, the whole hotel smelled amazing, was beautiful decorated, and I’ve never slept in such a comfortable bed!
Stayed 1 night in Oct 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to rocket mortgage arena
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Harinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent lounge and breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Everything was awesome! Staff was great, helpful and very friendly. Room was beautiful. Nice being close to everything we wanted to do.
Stayed 1 night in Oct 2025

6/10 Okay

patty, Kapaa

Stayed 1 night in Oct 2025

2/10 Terrible

Jamie

Disliked: Staff & service, room comfort
It was clean but not comfortable for us. They do not cater to the “normal” lifestyle. Their bar inside the hotel doesn’t even have beer that has ever been heard of. It was very uncomfortable. I came to Cleveland for the Morgan Wallen concert and I felt very out of place at this hotel. There were two females at the check-in desk when we arrived that seemed “snotty”. It was their tone and facial expressions that immediately made me decide to avoid the employees the rest of the time I was there. Next time I will definitely choose a hotel that is more “heard of”, that way I will be familiar with it and know what to expect. It’s kind of crazy how this hotel will increase their charges by 10x for the Morgan Wallen concert and then make it totally obvious to the guests who paid to stay there that they do not care for “those type” of people. (Country Music or Morgan Wallen fans)
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant helpful staff, gorgeous hotel. Walkable to venues and dining and the lake
Stayed 1 night in Oct 2025

10/10 Excellent

Brock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful hotel!
Stayed 1 night in Oct 2025

8/10 Good

Darby

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025