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Fidelity Hotel

4.5 star property
VIP Access

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Photo gallery for Fidelity Hotel

Vincent Suite | View from room
Indoor wedding
Fitness studio
Reception
Vincent Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
1940 East 6th Street, Cleveland, OH, 44114
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Progressive Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen

Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Queen

9.2 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King

King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

King

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Corner King

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen

Double Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Double Queen

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King

Superior King | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior King

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen

Superior Queen | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Queen

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite Suite

Petite Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Petite Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vincent Suite

Vincent Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Vincent Suite

  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Fidelity Suite

Fidelity Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Fidelity Suite

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Fidelity Hotel

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Fidelity Hotel offers 97 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Fidelity Hotel, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Club Room
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Rocket Arena and JACK Cleveland Casino
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

Public spaces have free WiFi. The luxury Fidelity Hotel also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services. For a fee, parking is available. A complete renovation of Fidelity Hotel was completed in December 2024.

This 4.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Club Room – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Club Room

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 23.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 15 for children
  • Valet parking fee: USD 52 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 84-3639488
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fidelity Hotel Hotel
Fidelity Hotel Cleveland
Fidelity Hotel Hotel Cleveland

Fidelity Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 426 out of 495 reviews
Rating 8 - Good. 42 out of 495 reviews
Rating 6 - Okay. 15 out of 495 reviews
Rating 4 - Poor. 8 out of 495 reviews
Rating 2 - Terrible. 4 out of 495 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I'd stay here again if back in Cleveland.
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Stayed 2 nights in Aug 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique style hotel in the heart of Cleveland! I had an amazing experience and the restaurant onsite is delicious and such a vibe.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stylish and really nice! The details and atmosphere are amazing. One big issue - the rooms facing the parking garage. The windows look directly onto the cars and it feels weird, plus there isn't enough sunlight. Additionally, due to work of the air conditioning system outside, there is noise in the room. So, I could recommend the hotel, but the room selection requires a better approach.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kelsey, Fort Wayne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The designers of this hotel knocked it out of the park, it is a beautiful hotel. We traveled with our dogs, who felt very comfortable during our stay. There are 2 nice big grassy areas down the street if you and your pup are up for a little walk, Hanna Plaza and Public Square. It was also close enough to walk to Progressive Field for a baseball game. We would definitely stay here again! Clean, nice staff and good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The decorations
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Lindy

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. Clean and classy. Helpful staff, well situated downtown. We will be back at The Fidelity.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jeffrey

Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of their way to provide maximum hospitality and service. Service was superior
Stayed 1 night in Aug 2025

10/10 Excellent

Daneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Cleveland

Beautifully renovated hotel with gorgeous bathrooms, the most comfortable linens and towels, and luxurious fresh and warm scented body soaps and lotions. Walking distance to Rock and Roll Hall of fame, Lake Erie, and tons of restaurants,
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

MAXX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and classy boutique hotel within walking distance to everything.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

This hotel is very nice and unique. We loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fidelity in Cleveland is a beautifully updated historic hotel. Every thing was great.
Stayed 1 night in Aug 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was beautiful, a small boutique hotel. My room was extremely small but decorated nicely. I know it was a very busy weekend in Cleveland, we went for a concert and paid a steep price of $1200 for one night. I was expecting a better sized room for that price, my daughter and I found it difficult to both get ready as it was tiny and not well lit. The people at valet and the front desk were great, very kind and helpful. The only disappointing thing was that there was no coffee station in the morning. Most luxury boutique hotels I have been to at least have coffee for their guests. The club room was nice but we didn’t have time to sit down for a proper breakfast and coffee. I asked them if I could get a to go coffee and the lady working seemed like she had never been asked that before. She said she would ask and seemed busy and preoccupied so after waiting for a while I told her nevermind. I would find elsewhere to get a coffee. Unfortunately, I did not see and coffee shops nearby but there are plenty of restaurants and bars within walking distance and is in a good location. I probably wouldn’t stay again for the price I paid but would return if I got a better rate.
Stayed 1 night in Aug 2025