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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Bar (on property)
Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪21 min drive‬
  • Place, Case Western Reserve University
    ‪21 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland East/Mayfield Village

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be close to Cleveland Clinic - Hillcrest Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6630 square feet (597 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (6,630 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Yes very much so
Stayed 5 nights in Nov 2025

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything else was excellent, with the exception of a few minor issues that may be resolved easily, including: Fix the clock in the swimming pool. It's been there for a while. The treadmills in the exercise facility also lacked a television!
Stayed 3 nights in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice and cozy stay. My only real complaint is that the breakfast isn't included, which I knew in advance, and that the hot tub was out of order (something I had really been looking forward to using). Bed was excellent; some noise from neighbors woke me up; carpets looked a little worn and outdated, but otherwise everything was excellent.
Stayed 1 night in Nov 2025

8/10 Good

Mike

Stayed 1 night in Dec 2025

6/10 Okay

calvin

Stayed 1 night in Nov 2025

6/10 Okay

Charles

Stayed 1 night in Nov 2025

4/10 Poor

Tess

Travelled with family
Asked for extra pillows because the pillows are mush and have very minimal support and they said they were out??? Insane.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Room size, room cleanliness, and quiet floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Billy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

4/10 Poor

LAKEITHA

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Sofa bed was horrible the hot tub didn’t work false info on website hallways cold n even worse when u get out of the cold pool that they say was heated .. hot water in shower wasn’t hot .. not a good stay !!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tenesha

Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mike at the front desk was super friendly and helpful. Room was clean and quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Dayvontae

Liked: Amenities
Staff was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great Check-in! Clean room and very quiet
Stayed 1 night in Nov 2025

8/10 Good

Toneisha

Liked: Cleanliness, amenities, property conditions & facilities
My stay was overall great rooms, clean halls, clean daily cleaning from housekeeping, front desk, easy check-in. My only problems were the hot tub was down and I specifically use the AI search bar on the app and it said it provided free breakfast from other reviews, but it was a charge for breakfast when we got there
Stayed 2 nights in Nov 2025

8/10 Good

george, reno

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant and great customer service
Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
I was bitten on the legs by something three times in the night. My comlaints went unheeded by the staff. Management was unavailable in the morning to discuss the matter I was told the property is in limbo I was then told the property was bankrupt and in receivership Management was never available. Management never called
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

michael alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. I went and saw a basketball game and football game. It was really convenient.
Stayed 3 nights in Nov 2025

6/10 Okay

LISA

The room was satisfactory although there were issues...the toilet was slow to flush and I had to request plunger, thw tv remote needed neq batteries. The hotel staff were very professional and accommodating. Would stay again, but would prefer a better room. Location could definitely use updating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

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