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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪4 min drive‬
  • Place, Case Western Reserve University
    ‪23 min drive‬
  • Place, Huntington Bank Field
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

7.8 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Italian cuisine
Holiday Inn Cleveland-Mayfield by IHG
Mayfield
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 816 reviews
The price is €112
includes taxes & fees
17 May - 18 May
Holiday Inn Cleveland-Mayfield by IHG

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a conference centre and a business centre.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be close to Cleveland Clinic - Hillcrest Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6630 square feet (597 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (6,630 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Carla D

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Room was outdated, had to requested house keeping to come for trash and replinish towels and trash bags, stains on wall, stains on carpet and drapes. Musty smell in elevator. Desk clerks were nice and helpfull. Housekeeping knocked on door at about 11 oclock and asked if we were checking out. Check out isnt until 12. They knocked at that time but not once to ask if we needed anything the whole 5 nights that we were there. Also called front desk several times Friday night and Saturday night no answer. Had to go downstairs to voice my needs. Will not stay again. Flight was canceled went to Holiday Inn down the street that last night. Very nice Hotel! Stay there instead.
Stayed 5 nights in Jan 2026

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Quiet and friendly staff -
Stayed 1 night in Jan 2026

10/10 Excellent

Karri

Stayed 1 night in Jan 2026

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
Just wasn’t very clean or friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities
Clean room. It was quiet. The bed was comfortable. I had a good night’s sleep. I will stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
clean, staff
Stayed 1 night in Jan 2026

6/10 Okay

Javon

Stayed 1 night in Jan 2026

8/10 Good

Marche'

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and the stay was nice. I only wished the spa was working. I would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean comfortable room.
Stayed 1 night in Jan 2026

8/10 Good

Melvin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
When I checked in at the front desk, I was informed that my $100. room rate didn't cover continental breakfast. Continental breakfast was not available to any guest. My room was 85 degrees, very warm. Very comfortable bed and clean room. On a scale of 1-10 for this hotel, I'll give it a 9.
Stayed 1 night in Jan 2026

8/10 Good

Sam

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was dated but clean. Front desk was cheerful and helpful. Will definitely be back, instead of the Holiday Inn next door.
Stayed 2 nights in Jan 2026

10/10 Excellent

Portia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

8/10 Good

Terry

Stayed 1 night in Jan 2026

10/10 Excellent

Tracie

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, nice staff, fair price.
Stayed 1 night in Jan 2026

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. Exactly what we needed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kiki

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room.
Stayed 1 night in Jan 2026

4/10 Poor

Shanetta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is outdated…the rugs needed a deep cleaning…the hotel had a musty smell. I only found one working ice machine. The air conditioner was loud and noisy…the water pressure was horrible. I do not recommend.
Stayed 3 nights in Jan 2026

8/10 Good

Stephen

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Clean enough, helpful staff, quiet, food & shopping nearby, near highway, grandson loved the pool (but towels too small! daughter needed 6 to cover her!)
Stayed 6 nights in Jan 2026

8/10 Good

Wanda, Hartville

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Pierre

Stayed 3 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Dec 2025

4/10 Poor

Kathryn Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not what it advertises online was to have a separate sitting area in our room did not was supposed to have a whirlpool bathtub did not let all of that go went to breakfast. The first day was amazing. The second day the server was so rude you would’ve thought that I pissed in his Wheaties And then the last day the waitress forgot half my breakfast. Was located well we’ll never stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2025

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