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Holiday Inn Cleveland-Mayfield by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland-Mayfield by IHG

Exterior
Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
780 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    ‪4 min drive‬
  • Legacy Village
    ‪8 min drive‬
  • Case Western Reserve University
    ‪22 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Feature)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Cleveland-Mayfield by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Cleveland-Mayfield by IHG offers 115 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cleveland-Mayfield by IHG. During your stay, you'll be close to Cleveland Clinic - Hillcrest Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Alfredos
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Chagrin River and a few minutes from Cleveland Clinic - Hillcrest Hospital
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Cleveland-Mayfield by IHG. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Alfredos – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 26 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfredos

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,825 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 5 2024 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 26 per person
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-Mayfield
Holiday Inn Hotel Cleveland-Mayfield
Holiday Inn Cleveland - Mayfield Hotel Mayfield
Holiday Inn Cleveland - Mayfield Ohio
Holiday Inn Mayfield Village
Holiday Inn Cleveland-Mayfield Hotel

Holiday Inn Cleveland-Mayfield by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 752 reviews
Rating 8 - Good. 232 out of 752 reviews
Rating 6 - Okay. 45 out of 752 reviews
Rating 4 - Poor. 22 out of 752 reviews
Rating 2 - Terrible. 18 out of 752 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

The hotel staff were very accommodating, friendly, and kind. The breakfast buffet Sunday morning was excellent and the woman serving us was so sweet to the kids! Room was very clean and provided all dove products. I would 100% recommend this hotel and use it again if we are back in the area.
Stayed 1 night in Mar 2025

8/10 Good

james

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was clean, which is my top priority. However the back of the bathroom door should have been washed down. Looked like something had splattered against it. My only other concern was that while the bathroom was large, the countertop was very small, not enough to hold our bathroom items and meds.
Stayed 1 night in Mar 2025

10/10 Excellent

DeNail

Stayed 1 night in Feb 2025

8/10 Good

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue we had is the extremely loud heating/cooling system.
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, checkin was a breeze, 75 dollar hold on card but thats standard. Room very clean, free continental breakfast well stocked, full size dove toiletries. Absolutely would stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Toneisha

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

PATTY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

Quick trip to meet up with son arriving for work meetings. Originally didn’t plan on staying but decided at last minute to get a room. Had a great time at restaurant/bar. Very kind bartender! Glad we stayed.
Stayed 1 night in Feb 2025

8/10 Good

Bernard

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2025

10/10 Excellent

mengting

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but comfortable

This hotel was one of the closest to a medical office I was visiting, but it is really a long distance from anywhere. You need to travel everywhere by Uber or Lyft. We were there when it was snowing, and - being from a state that doesn't get snow - we didn't want to risk a rental car. The hotel has basic necessities (a comfortable bed, hot water, heat/AC, and a shower. The tub surfaces are very slippery, and no nonslip mat was provided - that is a chronic problem in many hotels where there is an over-the-tub shower. I would have liked to take hot bath to get warm, but the stopper didn't work. I chose the hotel because it had an onsite restaurant (Alfredos), but it was very second rate for dinner. Breakfast was fairly good. It has a 24-hour basic gym, which was a big plus.
Stayed 3 nights in Feb 2025

10/10 Excellent

lyneil

Stayed 3 nights in Oct 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant connected to the hotel called Alfredo the food was terrible
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill, Hampden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, large, and comfortable. Friendly staff. Nice breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly the entire stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Renea

Stayed 3 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
I look for a "clean room/bathroom. Our room was a 5 star in this category.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith P

Stayed 1 night in Jan 2025

8/10 Good

Bob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Batroom needed updates but good other than that
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

david

Business traveller, Travelled with partner
Liked: Amenities
Old room.
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well kept. The staff was awesome!!
Stayed 2 nights in Jan 2025