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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland Northeast - Mentor by IHG

Exterior
Indoor pool
Exterior
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
7701 Reynolds Rd, Mentor, OH, 44060
  • Place, Indian Museum of Lake County
    ‪14 min walk‬
  • Place, Great Lakes Stadium 16
    ‪4 min drive‬
  • Place, Cleveland Clinic
    ‪29 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Best Western Plus Mentor-Cleveland Northeast
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is €92
includes taxes & fees
15 Dec - 16 Dec
Best Western Plus Mentor-Cleveland Northeast

About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

Suburban hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cleveland Northeast - Mentor by IHG. During your stay, you'll be within walking distance of Indian Museum of Lake County. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Savoria Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Indian Museum of Lake County and a few minutes from Chagrin River
Holiday Inn Cleveland Northeast - Mentor by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor by IHG. Free self parking is available.

This 3-star Mentor hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Savoria Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from November 26 2025 to November 29 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor an IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel
Holiday Inn Cleveland Northeast - Mentor by IHG Mentor
Holiday Inn Cleveland Northeast - Mentor by IHG Hotel Mentor

Reviews

Holiday Inn Cleveland Northeast - Mentor by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 801 reviews
Rating 8 - Good. 248 out of 801 reviews
Rating 6 - Okay. 107 out of 801 reviews
Rating 4 - Poor. 36 out of 801 reviews
Rating 2 - Terrible. 26 out of 801 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stanley

Liked: Room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jillian

Liked: Staff & service, property conditions & facilities
The staff is friendly and attentive and the lobby is beautiful. Our room was ok. The shower didn’t drain, so we were standing in about 3 inches of water everytime we showered.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeff

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Theodore

Stayed 3 nights in May 2025

6/10 Okay

Steven, Oakville

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dirty washroom. Carpet was torn and peeled off in many areas.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, no drama stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and quiet. Good food right next door.
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Food was okay. Nothing special. Room wasn’t the cleanest. Hair clogging bathroom drain, food on floor, and door took two people to get to lock.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy.
Stayed 1 night in Aug 2025

6/10 Okay

Sonthosh

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price, quiet and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric

Travelled with family
Stayed 1 night in Aug 2025

6/10 Okay

Morag

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was fine. There was only 2 washers and 2 dryers. The room and beds were comfortable. I felt it was ridiculous to charge for breakfast, so we didn't. Staff was meh. Head front desk guy made an under his breath comment about booking through a third party - just rude; and the other guy kept charging my card the $100 hold fee and I had to show him it had already gone through multiple times. Just a bit of drama that didnt need to be there. The hotel is pretty big, but ample parking. Restaurant on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly hotel

We enjoyed our stay. The front desk was even able to accommodate an earky check in which was super helpful.
Stayed 1 night in Jul 2025