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Hotel Indigo Cleveland Downtown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Cleveland Downtown by IHG

Terrace/patio
Interior
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

View in a map
651 Huron Rd E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(118 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(15 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(11 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
The Westin Cleveland Downtown
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,788 reviews
The price is €111
includes taxes & fees
27 Nov - 28 Nov
The Westin Cleveland Downtown

About this property

Hotel Indigo Cleveland Downtown by IHG

Hotel with a restaurant, steps from Rocket Arena
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown by IHG offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown by IHG. During your stay, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Rocket Arena and 5 minutes on foot from Progressive Field
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2948 square feet (274 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown by IHG. For a fee, parking is available.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery – This restaurant specialises in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 2,948 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Indigo Cleveland By Ihg
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown by IHG Hotel
Hotel Indigo Cleveland Downtown an IHG Hotel
Hotel Indigo Cleveland Downtown by IHG Cleveland
Hotel Indigo Cleveland Downtown by IHG Hotel Cleveland

Reviews

Hotel Indigo Cleveland Downtown by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 825 out of 1447 reviews
Rating 8 - Good. 309 out of 1447 reviews
Rating 6 - Okay. 155 out of 1447 reviews
Rating 4 - Poor. 79 out of 1447 reviews
Rating 2 - Terrible. 79 out of 1447 reviews

Reviews

6/10 Okay

Swati

Stayed 1 night in Aug 2025

2/10 Terrible

Marcos

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was an amazing place. It was beautiful & welcoming & right near Rocket Arena where we went to a concert. We will definitely return
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sunyung

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a terrible hotel. We had such bad experience in Cleveland.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah, Grayson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, the staff was phenomenal. Very clean room we stayed in.
Stayed 1 night in Aug 2025

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort

Great property

The check in was a bit frustrating because we were on time but the room was not ready for another 90 minutes and even then it wasn't so I had to take 2 queen beds instead of a king which was fine. My husband waited in the valet lane for 90 minutes also. Apparently there was a country singer concert later that evening and everyone was checking in at once. Unfortunately the valet guys were disorganized so that did not make the process go any smoother. Once we were checked in, though, everything was great. The beds were comfortable, everything was clean and I had the best spinach omelet I have ever had from the headliner restaurant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Delaney

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Amenities
Excellent location for Guardians Baseball, comfortable room, delicious breakfast, friendly and helpful staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Ryan

Liked: Staff & service, room comfort

Great Staff, Outdated Hotel, and a Valet Nightmare

I recently stayed at Hotel Indigo Cleveland Downtown and had a mixed experience. First, I want to commend the staff—they were friendly, professional, and genuinely helpful throughout my stay. Every interaction felt warm and welcoming, which made a big difference. That said, the hotel itself could use some updating. The decor and amenities felt a bit tired, and while everything was clean and functional, it lacked the modern touch you’d expect from a downtown property. The real disappointment, however, was the valet service. Upon checkout, it took an entire hour for them to retrieve my car. There was no communication, no apology, and absolutely no sense of urgency. Watching staff casually stroll around while guests waited was frustrating and unacceptable. It left a sour note on what could have been a much more pleasant departure. If you’re staying here, enjoy the hospitality—but be prepared to make alternate plans for parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard, Mentor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, clean environment. Staff Staff went above above and beyond to make sure our stay was pleasant.
Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown hotel in Cleveland

Nice little hotel. Close to Progressive field and Rocket Fieldhouse. Also can walk to Huntington Bank field. Room is nice and has been updated.
View from room
View from room
View from hit
Standard room
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Tara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
45 minutes to valet our car. But almost 2 HOURS to get our car out of valet. NEVER stay here if you have a car. Horrible. STAFF does not care. Very rude.
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pick

Very comfortable bed. The AC unit was kind of annoying, very loud turning on and off throughout the night waking me up. Very convenient location to walk to Rocket Arena, many restaurants and short drive to the RRHF. We would not hesitate at all to stay there again for sure.
Stayed 1 night in Aug 2025

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay. Wanted a room for the 15 of course everything is online no real person some how it switched to the 14th and I did not catch it till I received and email later stating it was for the 14 th. When I tried to call and correct you cannot get a hold of anyone and the online says it's to late to cancel. Great job of taking people's hard earned money for nothing.
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Stayed 1 night in Aug 2025