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OYO Hotel Cleveland, TN

2.5 star property

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Photo gallery for OYO Hotel Cleveland, TN

Room, 2 Queen Beds | Bathroom | Hair dryer, towels, soap, shampoo
Lobby
Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Vending machine
Lobby

Reviews

4.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
2589 Georgetown Rd NW, Cleveland, TN, 37311
  • Place, Tennova Healthcare
    ‪8 min walk‬
  • Place, Cleveland State Community College
    ‪12 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

OYO Hotel Cleveland, TN

Along with a 24-hour front desk, this hotel has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
OYO Hotel Cleveland, TN offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at OYO Hotel Cleveland, TN, you'll be within walking distance of Tennova Healthcare. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a vending machine
  • 14 minutes on foot from Tennova Healthcare and a 2-minute drive from Create & Celebrate Studio
  • Pets welcome for a fee
OYO Hotel Cleveland, TN offers its guests a vending machine and room service (during limited hours). Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cleveland hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • Dining table
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lincoln Inn
OYO Hotel Cleveland, TN Hotel
OYO Hotel Cleveland, TN Cleveland
OYO Hotel Cleveland, TN Hotel Cleveland

OYO Hotel Cleveland, TN Reviews

Reviews

4.4
Rating 10 - Excellent. 11 out of 68 reviews
Rating 8 - Good. 3 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 9 out of 68 reviews
Rating 2 - Terrible. 38 out of 68 reviews

4.0/10

Cleanliness

4.6/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Irene

The listing stated that there were rooms available, but when we got there the rooms were all full. Please don’t purchase your room before you get there!
Stayed 1 night in Nov 2025

2/10 Terrible

Sonia

Stayed 1 night in Nov 2025

2/10 Terrible

Garren

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Extremely dirty and not welcoming!
Stayed 1 night in Oct 2025

2/10 Terrible

Holly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible customer service

Oyo cancelled our reservation because they overbooked 1/2 hour before our arrival
Stayed 1 night in Sep 2025

6/10 Okay

Keenan D.

Stayed 2 nights in Jun 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

anthony

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is NOT an OYO. It is the Lincoln Inn. This place was FILTHY DIRTY. The room had holes in walls, cigerette burn holes in the sheets, the sheets were dirty, my daughter got bed bugs which we had to treat. We booked this place for 3 nights and had to leave after 1 night and book another hotel. It was discusting. DO NOT STAY AT THIS PLACE!
Stayed 2 nights in May 2025

2/10 Terrible

Elizabeth

Disliked: Amenities
Totally incompetent. OYO is not on the outside of the hotel. It is the name of the broker. The hotel is the Lincoln. Absolutely nowhere is that listed. How are you supposed to find it. You have to have a smart phone to operate the TV. I don't. No one would come up and see if they could get my dumb mobile unit to work. I went up and down the stairs three times despite my heart condition. No one bothered to help me. The only thing good was that they gave me a refund without penalty. Someone needs to teach these people motel marketing 101 and service.
Stayed 1 night in May 2025

6/10 Okay

Kellye

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Awesome management, sweet dog at the office but really bad roaches and I don't think the room had been swept in months. Found a receipt by the bed from JANUARY!
Stayed 1 night in May 2025

2/10 Terrible

Joni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place did not seem safe. We ended up staying in another hotel
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Experience Ever. Stay Away.

If I could give it zero stars I would. We checked in at 9pm and found that someone was finishing up 'cleaning' our room even at 9pm. Upon entering the room, we discovered a broken security latch, no smoke detector (just a hole in the wall with wires coming out), stains on the curtain as well as a cigarette burn hole, stains on the shower curtain, and bugs. When we went to the front desk to make them aware of the issues and request to check out and get our refund we were immediately accused of lying about the room condition and stealing the smoke detector. They also refused to refund even our $50 security deposit (which is laughable for a room like this). Honestly, this place should be shut down.
Cigarette burn hole in curtain.
Broken security latch
Stains on curtain
Missing smoke detector
Stayed 2 nights in May 2025

2/10 Terrible

Devon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I reserved a room for 2 nights. Upon check in it started storming outside and the front desk lady motioned for me to stand in the rain at the side window to take my information. It wasn't quite 3pm and she did not let me into the lobby. She was very rude. Asked for my name and then poked fun at it She stated that the man was getting our room ready and that it was possible he left the door open upstairs. Then she told me that it doesn't matter if I don't come up with the 50. Deposit I wouldn't get the key anyway. Insinuating I couldn't produce 50. Bucks. Which I did. We go up to the room, the door was open. Got comfortable and the door flies open , the man came in the room looking around saying oh I thought I left it in here. We asked what it was but he never told us. I said that if I find it I'd let them know. Whatever it was??? Next after a bath, I laid down and fell asleep. At 1:30am I awoke to itching. Asking my husband to turn on the lights...we were covered in BEDBUGS!!! Big ones, little ones more than we could count. Appeared to be an infestation. I have pictures and videos of the BEDBUGS crawling all over the bed. On the floor, drapes, chair, tables, EVERYWHERE. LITERALLY EVERYWHERE!!! My husband went down to the front desk and told the lady and she shrugged saying you probably brought them in on your shoes Didn't bother to come check it out or offer us a different room. She did NOTHING. That's when we called Expedia. Explaining to them what was going
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Well it had a nice bed

After I made the reservation and drove to the address, I expected to see something that had the name of the hotel OYO but that wasn’t on the building. I came to find out that the place I stayed at was booked through something called OYO. There were no towels in the room and the bathroom was a little filthy. The bed was nice since I was only there to basically rest up for a couple of hours. It’s doubtful that I’m gonna go stay at that one again.
Stayed 1 night in May 2025

2/10 Terrible

Jair

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service they don't have towels they don't do cleaning service cockroaches everywhere, it was supposed to be a non-smoking room but it smelled very bad of cigarettes I don't recommend it they charge a deposit for incidents but the truth is not worth it
Stayed 5 nights in Apr 2025

2/10 Terrible

Frankie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was bed bugs needs to be shut down and no linens and staff very questionable terrible experience
Stayed 3 nights in Apr 2025

2/10 Terrible

Jordan, West Haven

Stayed 2 nights in Apr 2025

2/10 Terrible

Margaret, Forest Lake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was scared and didn’t stay
Stayed 1 night in Apr 2025

2/10 Terrible

Bobbie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay!

First we where suppose to stay in one hotel then next we get to our room no plugs worked so my husband couldn't plug up his cpap machine or we couldnt charge pur phones. Bed had dirt on the sheets. Id really like a refund. This was worst place ever to stay. Never again will we stay there!
Stayed 1 night in Apr 2025

2/10 Terrible

Herbert

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked room and when we got there it was full no rooms available .
Stayed 1 night in Mar 2025

2/10 Terrible

Annie

Stayed 1 night in Mar 2025

4/10 Poor

Pratap Kumar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst of the worst

Well we were under a tornado warning and terrible storms a tree knocked our our power so i went on hotels.com and found a good deal so I booked the room funds were taken all set loaded up drove through the storms fot to hotel and was turned away with no refund because i got the room at to good of a deal now this was after i was ask for a $50 cash deposit and i said ive already paid for the room nothing was said about a cash deposit thats when i was told to get out and after paying my money trown into the storms having to book another hotel 2nd went fine but the OYO lincoln inn is the most horrible place ive ever seen and the clerk was the rudest most backwood ignorant person ive ever meet and im from the south if you book here be up to date on you shots and vaccines
Stayed 1 night in Mar 2025

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trash Facility

Pictures misrepresent entire properties. Old decrepid in real life looks brand new on website
Stayed 4 nights in Jan 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Plain bad
Stayed 1 night in Jan 2025