Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Banquet hall
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Interior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Ramada by Wyndham Cleveland Independence

Hotel with free breakfast, near Cuyahoga Valley National Park
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Ramada by Wyndham Cleveland Independence, you're just a quick walk from Cleveland Clinic Family Health Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Rocket Arena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square metres) and includes conference space. An indoor pool, gift shops/newsstands, and a garden are also featured at the business-friendly Ramada by Wyndham Cleveland Independence. Free self parking is available.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Reviews

Ramada by Wyndham Cleveland Independence Reviews

5.2

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 983 reviews
Rating 8 - Good. 112 out of 983 reviews
Rating 6 - Okay. 158 out of 983 reviews
Rating 4 - Poor. 203 out of 983 reviews
Rating 2 - Terrible. 337 out of 983 reviews

Reviews

6/10 Okay

Anthony

Liked: Amenities
I usually book here for a night or so My only issue is the time for the pool Adults and children should have different times.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was comfortable. Ceiling coming down in the bathroom. Loose shower head. Shower curtain did not reach both walls. Curtains were not hung properly. No hangers in the closet. No ventilation (exhaust fan) in the bathroom. Toilet did not flush properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, close to many restaurants
Stayed 1 night in Aug 2025

2/10 Terrible

Monica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay ever

Here is a list of things that went wrong during my 2 night stay. - [ ] Didn’t empty trash - [ ] Toilet not connected to floor securely - [ ] Bathtub silver thing hanging out - [ ] Customer service lacking. Requested towels twice before receiving - [ ] 2nd room had floaters on tub drain with standing water - [ ] No phone - [ ] No radio - [ ] Needed a new key to my room 3 times because it was deactivate. It wasn’t next to any other card - [ ] The African American girl in afternoon/evening rude and unprofessional - [ ] Elevator stopped working until 4:00pm - [ ] Jacuzzi closed - [ ] Pool didn’t open until 4:00 and still closed at 9:00. Mgmt refused to leave it open longer - [ ] Transients eating breakfast with guests and bothering myself and my guest - [ ] Breakfast was trash - [ ] 2nd room key didn’t work upon trying had to go back to have it activated - [ ] Unprofessionally chewing gum while waiting on guests - [ ] No remote for the Tv - [ ] Only one trash can
Bathtub piece falling out and no way to secure it.
Rust in the tub. Cooper colored dots in picture
Standing water in the bathtub drain with floating things in it. In person it looked like little fish
Front desk sign says be back in 15 minutes. I got there at 9:15am. At 9:45 asked the substitute guy if anyone else was working and he said they didn’t come in until 10. And no manager until 11am
Stayed 2 nights in Aug 2025

4/10 Poor

Atif

Stayed 1 night in Aug 2025

2/10 Terrible

Gradimir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was disgusting, with our room not being cleaned prior to our stay and dirty towels on the ground. It was disgusting.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jaclyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is filthy and the rop
Stayed 2 nights in Aug 2025

2/10 Terrible

Damion

Disliked: Amenities
Absolutely a mess
Stayed 2 nights in Aug 2025

6/10 Okay

Tamika

Liked: Amenities
Lamp by bed don’t work housekeeping just walked died in room other than that it was fine
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible stay. Keys to the door wouldn’t work. Had to go to the front desk 3 times and finally someone came back to open the door with a master key. Never gave us a replacement. Stepped on a crack pipe in the hall. Next morning work up to ants on the desk and in the bed.
Stayed 1 night in Aug 2025

6/10 Okay

Lanita

Liked: Room comfort
A one nighter. Would of love to a morning swim,pool doesnt open til noon. The outside doors would not allow enterance even with key card. It made a much longer walk to get to room. For the price, I think there's improvement to accommodate the customer
Stayed 1 night in Aug 2025

4/10 Poor

Gabe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All around terrible. Staff was the only good thing
Stayed 1 night in Aug 2025

4/10 Poor

Van

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Shawn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very rundown. Parking was inconvenient and poorly lit. This gave a very unsafe feeling. It appeared that people actually live on property as opposed to traveling guests. Staff was initially friendly at check in. Room was clean but again rundown. My biggest issue was at 9:30 in the morning on check out day a staff member tried to come in the room unannounced. Check out was not until 11:00 am. Once they left the phone calls began. Approximately every 15 minutes the front desk called to remind me that check was at 11:00. At this point I was beyond irritated. I travel to the Cleveland area very often. Usually a couple times a month. I will never stay at this hotel ever again. It is not at all worth the money I spent for that one night. If you are traveling to the Cleveland area avoid this hotel at al cost. You would be better off and safer at a rest stop sleeping in your car.
Stayed 1 night in Aug 2025

8/10 Good

mark

Liked: Staff & service, room comfort

Nice inexpensive stay

A decent inexpensive place to stay with a convenient location. Would recommend for anyone looking for a more budget friendly stay. Was clean and bed was comfortable
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I like the restaurant was connected, I was there for a Family Reunion my room was not satisfactory their was mold in bathroom, bedding was not clean, coffee maker didnt work, no refrigerator, toilet was not clean and wobbled. Staff was not able to accommodate due to lack of clean rooms.
Stayed 3 nights in Aug 2025

4/10 Poor

Christian

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No customer service the manager is very rude. I couldn’t get new towels blankets because they had everything by the laundry room pals and bags not washing anything two out of 10 don’t recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelsie

Travelled with family
staff is great and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

CHRISTOPHER, LOVELAND

Disliked: Cleanliness, property conditions & facilities
Stale air. Dirty comforter, just one wash cloth, face & bath towel. Mold on bathroom walls. Room keys never worked. Hotel staff had to open room with master physical key any time I needed to leave the room
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Broken toilet with urine stains. Yellow staines drapes. Shower/tub is stained. Found a wet towel in thw bathroom. Breakfast is awful and the milk was spoiled.
Stayed 1 night in Aug 2025

2/10 Terrible

CHRISTOPHER, LOVELAND

Disliked: Cleanliness, amenities, property conditions & facilities
After two attempts to get keys that work the manager has to open my room door with a physical key.
Stayed 1 night in Aug 2025

2/10 Terrible

richard

Stayed 1 night in Aug 2025

10/10 Excellent

Layanna

Liked: Cleanliness, amenities
Giod
Stayed 1 night in Aug 2025

10/10 Excellent

Layanna

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in Aug 2025