Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Interior
Banquet hall

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Ramada by Wyndham Cleveland Independence

Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Ramada by Wyndham Cleveland Independence, you're just a quick walk from Cleveland Clinic Family Health Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Rocket Arena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square metres) and includes conference space. An indoor pool, gift shops/newsstands, and a garden are also featured at the business-friendly Ramada by Wyndham Cleveland Independence. Free self parking is available.

This 3.5-star Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.2
Rating 10 - Excellent. 176 out of 1003 reviews
Rating 8 - Good. 116 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 206 out of 1003 reviews
Rating 2 - Terrible. 343 out of 1003 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amin-Tiye

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

2/10 Terrible

Val

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rules are not real clean. Elevator broken had to climb the stairs for five flights. Hole in the wall. No one to talk to you about the problem. You have to find someone that works at the front desk usually unmanned
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sidewalk and parking lots were pure ice. Elevator didn’t work and we were on the 4th floor. Tub was dirty. Had no towels. Asked for towels was given hand towels that I had to come down for. Next day, was told to call and they’d bring towels, 3 hours later we went to get them because they never came. My room key reset everyday when I left. I chose this location for the pool and it was closed the entire time. No tissues in the rooms. No toilet paper in the rooms. Hotel was fridgid cold. All in all - terrible experience.
Stayed 2 nights in Nov 2025

4/10 Poor

Colt

Liked: Staff & service
Disliked: Cleanliness
Entire hotel was dirty. Most entry lights were off making the hallways and common areas dark. Bedding was clean and no signs of bugs- but this place is old, dirty and badly neglected.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service
There was trash outside my door. I left it there to see if they would clean it up but they didnt. The bed was caved in the middle and very uncomfortable. My key wouldnt work and had to go to the front desk but had to wait almost 45 minutes for help because they were not at the desk
Stayed 3 nights in Nov 2025

6/10 Okay

emir

Stayed 2 nights in Nov 2025

6/10 Okay

Ron

Liked: Staff & service
Disliked: Amenities
Staff was great room was neat-clean I give the room an 8 the hotel a 7. The breakfast provided was terrible. I was there an hour after it started, there was no milk. It was in disorder -no real concern-my main concern was the room -no plate in microwave-kcup still in machine-no toilet paper roll was almost empty, no spare no more insight because I looked.
Stayed 1 night in Nov 2025

6/10 Okay

Oindrila

Travelled with family and small children
Disliked: Property conditions & facilities
Good, Breakfast can be better. No eggs were there.
Stayed 1 night in Oct 2025

6/10 Okay

Aishia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room 411 smelled like cigarette smoke and there were dirty linen in front of the room door. The receptionist upgraded my room to 512 which was nice but the drain in the sink was clogged as well as the tub. We left the hotel before check out due to the drain issue
Stayed 1 night in Nov 2025

6/10 Okay

Janay, Buffalo

Liked: Cleanliness, amenities
My key card didn't work. I was given the wrong room number
Stayed 1 night in Nov 2025

6/10 Okay

daniel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Friendly team. Great mexican restaurant attached. Here’s the low part, The hotel itself is starting to look pretty shabby. I have stayed here many times over the years and sadly, I may have to consider other options at this point. There’s no Ice Machine. The bed was broken. No trash can in bathroom. Coat rack falling off the wall. Tv didn’t work. Lamps are falling apart. I really don’t like giving poor reviews. Especially since I have stayed there for so long. But if there is not some investment to make improvements soon, the place will just fail.
Stayed 1 night in Nov 2025

10/10 Excellent

daniel

Stayed 2 nights in Nov 2025

2/10 Terrible

Jorge

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were in did not have heat. It was 60 degrees and the unit was blowing cold air. At 11:30 we were moved into another room after waiting for maintenance man that never showed. The hotel is in desperate need of renovations. It stinks as if smoking is on every floor.
Stayed 1 night in Nov 2025

2/10 Terrible

Carden

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room and the entire hotel was dirty and dark and in disrepair. The advertised pool was not open, nor was the fitness center. The few people staying there were doing drugs. We paid for two nights but only stayed one and left as soon as we could in the morning. Wouldn't have stayed even the one night if we hadn't arrived late. A horrible experience. Very disappointed in Ramada and Expedia.
Stayed 2 nights in Nov 2025

2/10 Terrible

Corey

Disliked: Cleanliness, amenities, property conditions & facilities
Room and hotel was absolutely disgusting. There were druggies in and out of that place. Hallways smelled like cigarettes. Will never EVER stay there again. First room had a blood stain on bed. Second room had a couple unknown pills on bed that I threw away. If it wasn’t for my kids and wife being really tired after the Cavs game, I would’ve drove back home. Terrible terrible dirty experience!!
Stayed 1 night in Nov 2025

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this specific hotel because of the indoor pool. The indoor pool area was not heated and it was frigid in there and therefore my daughter and I were unable to swim.
Stayed 1 night in Nov 2025

2/10 Terrible

Heidie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and went to the room. Room was disgusting. No shower curtain, molding falling off the heating unit, debris all over the window sill and floor. Very dirty. Went to complain. Hotel gave us another room. Better but still bad. Checked out and in the process of getting a refund or credit.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was straight up horrible everything about it wouldn’t recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Tabatha

Stayed 1 night in Nov 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, clean big room , the breakfast was suitable for me , the parking area was big and safe just needed the one light pole to work to have the parking lot brighter , but over-all we enjoyed are stay. Thank you Ramada by Wyndham
Stayed 2 nights in Oct 2025