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Ramada by Wyndham Cleveland Independence

3.5 star property

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Photo gallery for Ramada by Wyndham Cleveland Independence

Exterior
Banquet hall
Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Interior
Pillow-top beds, in-room safe, desk, blackout curtains

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
5300 Rockside Road, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

About this property

Ramada by Wyndham Cleveland Independence

Hotel with free breakfast, near Cuyahoga Valley National Park
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station. Housekeeping is available on request.
Ramada by Wyndham Cleveland Independence offers 178 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Ramada by Wyndham Cleveland Independence, you're just a quick walk from Cleveland Clinic Family Health Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Rocket Arena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 10211 square feet (949 square metres) and includes conference space. An indoor pool, gift shops/newsstands, and a garden are also featured at the business-friendly Ramada by Wyndham Cleveland Independence. Free self parking is available.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 10,211 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Crowne Plaza
Crowne Plaza Cleveland
Crowne Plaza Cleveland Hotel
Crowne Plaza Cleveland Hotel Independence South
Crowne Plaza Cleveland South Independence
Crowne Plaza Independence South
Crowne Plaza Hotel Cleveland South - Independence Ohio
Crowne Plaza Cleveland South Independence Hotel
Crowne Plaza Cleveland South Independence
Ramada by Wyndham Cleveland Independence Hotel
Ramada by Wyndham Cleveland Independence Independence
Ramada by Wyndham Cleveland Independence Hotel Independence

Ramada by Wyndham Cleveland Independence Reviews

Reviews

5.2
Rating 10 - Excellent. 181 out of 1002 reviews
Rating 8 - Good. 114 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 205 out of 1002 reviews
Rating 2 - Terrible. 339 out of 1002 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

DarShay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was super unprofessional.She was very argumentative and aggressive.She was extremely rude to the max. And told me I was mad.Room service was trash literally. We had to ask for a trash can in my room and didn’t get one until Sunday. The hotel kept having the fire alarm set off and one of the fire alarms set off in the middle of our sleep at night where we had to leave the building. The hallways smell like urine. This hotel is a negative 10. I would never in my life go back or recommend anybody to stay at this hotel. I was very disappointed and I paid 250 dollars for my daughter birthday.
Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Liked: Staff & service
I felt the parking area was safe, back entrance was poor
Stayed 2 nights in Oct 2025

2/10 Terrible

Demeqries

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had bed bugs in my room
Bed bug
bed bugs
Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately didn’t even end up staying there. Upon checking in the lobby was extremely dirty and an unpleasant feeling. Received our room key and went to the room and the door was unlocked. Went directly back downstairs and asked for a refund and we were leaving. There was no manager on duty so still waiting to hear back from a gmail account email that the gentleman at the front desk gave us. I wouldn’t recommend adding this hotel to your list.
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non applicable
Stayed 1 night in Oct 2025

4/10 Poor

Garrett

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Lenora

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Micah

Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Stayed 1 night in Oct 2025

6/10 Okay

Raymond

Travelled with partner
Disliked: Staff & service
Well to while waiting to check in a person came to the front desk complaining there was no hot water. That was like a red flag. Then the key card machine was not working properly. At around 7:30 PM there were still no hot water. I call Expedia, which and return call them at about 9 PM. We finally got hot water. The room was OK. The bathroom shows signs of not being clean properly. Now the breakfast if you wanna call at breakfast, it’s just bagel, cupcakes, coffee, or orange juice, and milk and they just put one jug and when it finish it just gotta wait till they refilled it. The real part of it was there’s no ice machine. You actually have to go to the front desk and ask them for ice and they will give you a small bag of ice. Never seen anything like that. No one greeted us at the front desk and the staff looked like they didn’t want to be there. Our room was supposed to have microwave oven when we got there. There was no microwave. When ask about it. They stated that I will have to upgrade my room to get a microwave Which is ridiculous. Would I stay here again? I never say never but as long as this other hotel around maybe not. It could be such a nice place if they kept it up.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jelena

Stayed 3 nights in Oct 2025

2/10 Terrible

Kari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wasn't professional or friendly. She tried to blame me for "going in the wrong room" when she put me in a room I didn't reserve. The original room was dirty, the hallway was disgusting and finding the original room was confusing. I had an ice bucket in my room but I have no idea where the ice machines was. Evidently wasn't one on the level I ended up staying on, and once I finally got into the correct room I wasn't going down every level to find one or ask the chick at the desk since she wasn't professional to begin with.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was wonderful.
Stayed 1 night in Oct 2025

2/10 Terrible

Devon

Stayed 1 night in Oct 2025

6/10 Okay

Betty

Disliked: Cleanliness, staff & service
Run down
Stayed 1 night in Oct 2025

2/10 Terrible

Georgiann

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross! The walls in the bathroom were peeling ,calk in the shower was stain bad probably mold, bathtub had a big stain in it. Not even sure if the sheets was changed since there was dirt on the sheets. Had to park in a pitch dark parking lot to lights at all! The front desk guy said outload my room number and I was staying there alone. I was charged way more then i was quoted. I will never stay there again! Not worry the cheap quote!
Stayed 1 night in Oct 2025

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, room comfort
First they gave us the wrong room. There was only one set of towels in the room so I asked housekeeping for another towel and washrag and they said they didnt have any to go down to front desk and ask them for one, they didnt have any either. In our 2 day stay we never got any towels. I went to use the phone and it didnt work and also there was a cigarette ash on the phone, so much for it being a smoke free room, they never gave me a new phone even though I told the front desk mine didnt work. The elevator went out for a while the 2nd day and we had to walk down and up again 4 flights of stairs. We asked for toilet paper and housekeeping said to go down and ask the front desk, they said they didnt have any then gave me a used roll of toilet paper, I then told housekeeping and they finally gave me a unused roll. I dont know why they didnt do that in the first place. My husband phone slipped down between the couch cushion and when he reached down to get it there was all kinds of crumbs and food under the cushions.
Stayed 2 nights in Oct 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone except for Carla, the woman on a crutch at the front desk, and the life guard were absolutely awful and no help. I had problem after problem.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamesha

Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Stayed 1 night in Oct 2025

4/10 Poor

Tamiah

Stayed 1 night in Oct 2025

6/10 Okay

Donald

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking in the back, dark.
Stayed 1 night in Oct 2025

10/10 Excellent

Dacione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha Diaz

Stayed 1 night in Oct 2025