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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Lobby
Bar (on property)
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
527 Prospect Ave E, Cleveland, OH, 44115
  • Place, Rocket Arena
    ‪2 min walk‬
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪5 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Flat-screen TV

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(74 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 68 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

9.0 out of 10
Wonderful
(19 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.4 out of 10
Very good
(6 reviews)
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, 3-minute walk to Rocket Arena
A fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Residence Inn By Marriott Cleveland Downtown gets good marks from our customers. During your stay, you're just a quick walk from Rocket Arena. Features include free WiFi in public areas, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 3-minute walk from Rocket Arena and 4 minutes on foot from JACK Cleveland Casino
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 3401 square feet (316 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available.

This 3-star Cleveland hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 15 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Downtown
Residence Inn Marriott Hotel Cleveland Downtown
Residence Inn Marriott Cleveland Downtown Hotel
Residence Inn Marriott Cleveland Downtown
Hotel Residence Inn By Marriott Cleveland Downtown Cleveland
Cleveland Residence Inn By Marriott Cleveland Downtown Hotel
Hotel Residence Inn By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Cleveland Downtown
By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 204 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 76 out of 1008 reviews
Rating 2 - Terrible. 55 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the middle of Downtown Cleveland with access to many places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

robert

Liked: Staff & service
Location
Stayed 6 nights in Sep 2025

8/10 Good

Renae, Sylvania

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great breakfast, hotel rooms just need updated but great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not get our Welcome Gift when we checked in and we were not given the Breakfast time on Monday so we missed it on Monday 10-6-25. We went to Breakfast at 9 am. Everything else was Great!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for an event at the Rocket Arena.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Cynthia, West Mifflin

Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general and the room were clean and in good condition. There are many restaurants and shops nearby. The best feature was its proximity to the Rocket Arena as we were in town for a concert.
Stayed 1 night in Sep 2025

4/10 Poor

tyler

Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property shows its age. You are really paying for the location. Confusing room layout- felt a little like Frodo taking the ring to Mordor… If you a cleanliness freak, bathrooms are not well cleaned or kept up with. I will say every staff member was very friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Sep 2025

10/10 Excellent

Haleigh, Urbana

Stayed 1 night in Aug 2025

6/10 Okay

Tom

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

RYOTA

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Close to Rocket Mortgage.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mardi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you’re going to an event at Rocket Arena. Clean, spacious rooms, good service and lit up walkway to the arena.
Stayed 1 night in Sep 2025