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Willow Lodge Willoughby – Cleveland Mentor

2.0 star property

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Photo gallery for Willow Lodge Willoughby – Cleveland Mentor

Deluxe Suite, 1 Double Bed, Non Smoking, Hot Tub | Pillow-top beds, blackout curtains, WiFi, bed sheets
Exterior
Laundry
Interior
Shower, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
35110 Maplegrove Road, Willoughby, OH, 44094
  • Place, Lake Health West Medical Center
    ‪4 min drive‬
  • Place, Historic Kirtland
    ‪7 min drive‬
  • Place, Cleveland Clinic
    ‪22 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Standard Room, 1 King Bed, Smoking | Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Hot Tub

Standard Single Room, 1 Bedroom, Hot Tub | Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Single Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Bedrooms, Non Smoking

Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Room, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Bedrooms, Smoking

Standard Double Room, 2 Bedrooms, Smoking | Pillow-top beds, blackout curtains, WiFi, bed sheets

Standard Double Room, 2 Bedrooms, Smoking

  • Sleeps 4
  • 1 Double Bed

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includes taxes & fees
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About this property

Willow Lodge Willoughby – Cleveland Mentor

Motel in Willoughby with free parking
A snack bar/deli, laundry facilities and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking and a vending machine.
Willow Lodge Willoughby – Cleveland Mentor offers 129 accommodations, which are accessible via exterior corridors and feature blackout curtains. Beds feature pillowtop mattresses. Cable televisions are provided.

Bathrooms include a shower. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge.

Our customers tell us that they can't get enough of the helpful staff at Willow Lodge Willoughby – Cleveland Mentor. During your stay, you'll be within walking distance of Chagrin River. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Chagrin River and a few minutes from North Chagrin Reservation
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Willow Lodge Willoughby – Cleveland Mentor also features a vending machine, laundry facilities, and camper van/bus/lorry parking. Free self parking is available.

This Willoughby motel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 2)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 24 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 2 (rates may vary)
  • Pet fee: USD 24 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Motel 6 Cleveland-Willoughby
Motel 6 Hotel Cleveland-Willoughby
6 Cleveland-Willoughby
Motel 6 Cleveland-Willoughby Hotel Willoughby
Motel 6 Willoughby
Willoughby Motel Six
Willoughby Motel 6
Motel 6 Cleveland-Willoughby Ohio
Willough Lodge Extended Stay
Motel 6 Cleveland Willoughby
Motel 6 Willoughby OH Cleveland
Willow Lodge Willoughby – Cleveland Mentor Motel
Willow Lodge Willoughby – Cleveland Mentor Willoughby
Willow Lodge Willoughby – Cleveland Mentor Motel Willoughby

Reviews

Willow Lodge Willoughby – Cleveland Mentor Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 301 out of 886 reviews
Rating 8 - Good. 182 out of 886 reviews
Rating 6 - Okay. 156 out of 886 reviews
Rating 4 - Poor. 114 out of 886 reviews
Rating 2 - Terrible. 133 out of 886 reviews

Reviews

6/10 Okay

Isaiah

Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

2/10 Terrible

Ricarda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First off, the lady at check in was VERY RUDE. She didn’t give me any info about check out times, location or the room and very short. The lobby was in the middle of the building so you had to walk through a breezeway before getting to it. The building smelled like weed and the area was NOT a safe neighborhood like posted in the reviews. The room was hot because the AC unit was turned off. Besides that the room was decent and the bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Easy on and off the highway. About 25 min from downtown Cleveland. Staff was very friendly. Property had some things out of date/not working but overall pretty good stay.
Stayed 1 night in Jun 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bed and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Willowboughy

Everything was good except for the hard bed
Stayed 6 nights in Jun 2025

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation online. Once onsite, the woman at the desk seemed to have problems woth their computer system. After about 30 minutes, she hands my id back and says she doesnt have any rooms. I told her i understood and asked how they would do a refund? She said to call the morning manager and they could take care of it. It has been several calls and being told to call back for a different manager. The last guy i spoke with said they can't give a refund. This whole situation just seems very shady and i would never recommend anyone trying to do business with them or staying there. Just an unfortunate chain of events ending up with with me losing money on a situation that wasn't my fault.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice large attractive room with microwave and mini refrigerator. Metered Level 1 and Level 2 electric charging stations would be nice.
Stayed 4 nights in Jun 2025

2/10 Terrible

Margaret

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY! We arrived at 1 am tired as dogs with a baby and that's when the horror began: undescribable smell, stained sheets, lady at the front desk who is extremely rude and looked like I was scared to take the room key from her. Of course we didn't stay, so far no refund! We were called a "n..er" word by a man who broke a fight with his wife on the hallway and our baby was shaking- she was that scared! What a nightmare!
Stayed 1 night in Jul 2025

8/10 Good

Hersh

Stayed 2 nights in Jun 2025

4/10 Poor

Brianna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub wouldnt get warm enough to even sit in
Stayed 1 night in Jul 2025

8/10 Good

Courtney

Stayed 2 nights in Jul 2025

6/10 Okay

Bhanupriya

Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Stayed 3 nights in Jun 2025

4/10 Poor

Dan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in late and staff was dirty and couldn't speak up. Staff was rude to folks and not welcoming. Office was more like checking into a jail than a motel. Lobby was a mess and hard to find. It was a "cheap" place to sleep, but did not inspire confidence that it was safe or clean.
Stayed 1 night in Jun 2025

6/10 Okay

William

Disliked: Amenities, property conditions & facilities
It wasn't a bad hotel. I just woke up to a cherry picker running at 9 am. Also the wifi did not work all weekend.
Stayed 2 nights in Jun 2025

8/10 Good

Iysha

Stayed 1 night in Mar 2025

4/10 Poor

Katelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
There's hair everywhere in the bathroom, bed, floor and etc. There was only one clean towel and rag, everything else was dirty. The reason I'm giving any stars at all is only because I'm just thankful to have one clean pillow and a roof over my head.
Stayed 1 night in Jun 2025

8/10 Good

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're renovating the place but it is nice. Great for the money. Just no extras, no swimming pool, no breakfast. They do have coffee. It's an older hotel they're trying to fix up. I would definitely stay there again
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with partner
The property is going through repairs and renovation. The exterior is being worked on, and the lobby clearly still needs an upgrade, however what really counts is the room. Our room was great. Fresh paint, new floors, comfortable bed and pillows, and clean bathroom. Really, that’s what counts. Great price and value. I recommend this one and will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025