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Tawa Refugio del Puelo

4.0 star property

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Photo gallery for Tawa Refugio del Puelo

Deluxe Room | Premium bedding, Select Comfort beds, in-room safe
Land view from property
Lobby sitting area
Terrace/patio
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
Ruta V-721 km 13,4, Puerto Canelo, Cochamó, Llanquihue, 5560-000
  • Place, Lago Tagua Tagua
    ‪1 min walk‬
  • Place, Termas del Sol
    ‪28 min drive‬

Room options

View all photos for Room

Premium bedding, Select Comfort beds, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, Select Comfort beds, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tawa Refugio del Puelo

At Tawa Refugio del Puelo, hit the beach where you can enjoy motor boating, then dine on-site at the restaurant.
Tawa Refugio del Puelo offers 8 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. This individually decorated accommodation includes desks. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.
2 hot tubs are on site. Other recreational amenities include a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tawa Refugio del Puelo, you're just a quick walk from Lago Tagua Tagua. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Splash around at the lazy river
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -, kayaking and motor boating
  • 12 mi (19.3 km) from Tagua Tagua Park
Tawa Refugio del Puelo offers its guests 2 hot tubs and a lazy river. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Tawa Refugio del Puelo. Self parking is free.

This 4-star Cochamó hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Tawa Refugio del Puelo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • 2 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Boat tours
  • Fishing
  • Kayaking
  • Lazy river
  • Library
  • Motor boating
  • Windsurfing

Family friendly

  • Baby toys
  • Children's toys
  • Lazy river

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tawa Refugio del Puelo Hotel

Tawa Refugio del Puelo Cochamó

Tawa Refugio del Puelo Hotel Cochamó

Tawa Refugio del Puelo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
The service was impeccable, the restaurant was incredible, parking was easy, rooms were rustic, sights were beautiful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elke

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Truly an amazing place.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities
From the bottom of our hearts- thank you @tawarefugio for creating such a breathtakingly beautiful space and experience. Everything from the peaceful staff, to the delicious food, to the impeccable rooms to recharge... All details are made with attention, love and care
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

One of the best places I have ever stayed. Everything was amazing & service outstanding. Assisted in organising our hike into tagua tagua park which was a highlight. Excellent food. Hope to return one day
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities
The staff were incredibly nice and helpful - it's lovely having a person on-site that is knowledgeable and able to book all regional tours on your behalf - the property and rooms have stunning views (and are evidently pretty new) and the hot tubs are a definite bonus. The menu changes every day, all delicious. We stayed 3 nights, we wish we could have stayed at least a week! Ps. The Termas del Sol nearby are well worth a visit!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dias perfeitos no refúgio!

Sem palavras pra descrever o quão maravilhoso o Tawa é! Lugar lindo e realmente totalmente inserido na natureza. A arquitetura é linda, combinando madeira e vidro e tudo é muito aconchegante. Os quartos são impecáveis, banheiro impecável e rústico. A vista do quarto é uma moldura virada para o rio. Mesmo na baixa temporada, o hotel estava quase todo cheio, muito animado, clima bom, hóspedes muito queridos. Destaque para o staff muito atencioso, solícito, acolhedor e preparado: Cynthia, Eliana, Diego, Nathalie e Ivan! Gracias! Fiquei meio resfriada e Cynthia preparou uma chá de limão, mel e gengibre delicioso! O café da manhã é impecável e todo o menu do restaurante. A cada dia, o menu varia: muito bem servido, apresentado e opções dignas de restaurantes de grandes capitais. Parabéns ao chef! A hot tub também é deliciosa para um dia chuvoso e friozinho. Não deixe de fazer! A equipe também é muito bem preparada para indicar passeios e organizar a logística. Não deixem de ir à Termas del Sol, experiência única e muito perto do hotel. Para quem estiver de carro (melhor opção), a melhor forma de ir é por Puerto Montt pegando o ferry Caleta la Arena x Puelche.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Luciane M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar incrível

Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, room comfort

Una Experiencia Inolvidable: Naturaleza y aventura

Mi pareja y yo elegimos este hermoso hotel para nuestras vacaciones y la experiencia superó todas nuestras expectativas. Desde el momento en que llegamos, quedamos impresionados por la amabilidad del personal durante el proceso de registro. Fue rápido y eficiente, lo que nos permitió comenzar nuestra escapada sin demoras. La ubicación de este lugar es sencillamente maravillosa. Rodeado de paisajes asombrosos, como bosques y el río Puelo, nos dejó sin palabras. La vista panorámica que ofrece es simplemente espectacular y nos hizo sentir completamente inmersos en la naturaleza. Nuestra habitación fue una delicia. Cálida y acogedora, nos brindó el refugio perfecto después de un día de trekking. Pero lo que realmente nos sorprendió fue la comida. No puedo dejar de elogiar el exquisito guiso de mote con plateada que probamos en el restaurante. ¡Una auténtica delicia! Además, la atención del personal en el restaurante fue impecable, siempre dispuestos a asegurarse de que disfrutáramos cada bocado. El personal en general merece un reconocimiento especial. Siempre amables y dispuestos a ayudar, hicieron que nos sintiéramos como en casa. En particular, nos asistieron en la coordinación de un emocionante viaje en lancha al Parque Tagua Tagua, un lugar de una belleza abrumadora. La limpieza y el mantenimiento del hotel fueron impecables. Tanto nuestra habitación como las áreas comunes estaban siempre impecables y acogedoras, lo que hizo que nuestra estadía fuera aún más placentera.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Excelente estadía. La habitación es muy cómoda, con innovador diseño y full enfocados en los detalles. Estuvimos muy cómodos en todo momento. Personal amable y atento. Super recomendado!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

MATHEUS F B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024