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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, Woodbridge Park
    ‪18 min walk‬
  • Place, Corbin Park
    ‪1 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

Pet Friendly Queen Room

  • Sleeps 2

Pet Friendly King Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

King Suite with Mountain View and Walk in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Pet Friendly Accessible Two Queen Room

  • Sleeps 4

Pet Friendly Accessible King Room

  • Sleeps 2

Pet Friendly Two Queen Room

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 301 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 195 out of 1003 reviews
Rating 4 - Poor. 120 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Liked: Staff & service
one light bulb was missing from the bedside lamp. and the other bulb was burnt out, so limited lighting to read by
Stayed 1 night in Aug 2025

8/10 Good

Jared

Loved it!
Stayed 1 night in Aug 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were great; friendly and helpful. While the free breakfast was a perk we were looking forward to, only 1 of the 4 of us actually liked it, and opted to eat elsewhere the second day.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Reasonable cost (nightly) and comfortable room overall. Pool is typically occupied (families) and no jacuzzi available. Breakfast is a nice feature (add), and rooms (and beds) are comfortable, although not particularly modernized. Black out curtain is a nice feature and check-in/out was easy and made pleasant (by staff).
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas, Tacoma

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just off I90. Clean, room is renovated, check in was fast and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea St

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff was nice and the rooms were clean
Stayed 4 nights in Aug 2025

8/10 Good

Shannon

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Pamela, Sioux Falls

Stayed 1 night in Aug 2025

6/10 Okay

Shane

Travelled with family
Disliked: Staff & service, property conditions & facilities

Mediocre hotel

Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Business traveller
Liked: Amenities, property conditions & facilities
NICE PLACE TO STAY
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable and had good breakfast and coffee.
Stayed 1 night in Aug 2025

6/10 Okay

Esperanza

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica Nichole

Stayed 1 night in Aug 2025

6/10 Okay

Michele

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Swimming pool needs cleaning and breakfast was a bit cold
Stayed 1 night in Aug 2025

8/10 Good

Mark, Stevensville

Travelled with family
Liked: Staff & service
The staff is great and very friendly. The hotel itself, is a little outdated. But very clean.
Stayed 1 night in Aug 2025

4/10 Poor

Kristi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not well kept, the handle to the door to the room was broken, the light with outlets on the desk did not work, the light cover in the bathroom was missing showing a dirty fan and accessible wiring,
Stayed 2 nights in Aug 2025

8/10 Good

Rocky

Stayed 3 nights in Aug 2025

8/10 Good

Anastasii

Stayed 1 night in May 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it’s a place to sleep and have a breakfast (bacon looked fake). Can’t be mad at the spring mattress quality for the price we paid but prepare yourselves physically. Our comforter had dirt stains and a couple holes on it so there’s my rating on the cleanliness. The area the hotel was located in wasn’t the worst but definitely didn’t make you feel like taking a stroll outside.
Stayed 1 night in Aug 2025

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Disliked: Amenities
Pool a bit run down, across from truck stop but noise not an issue, breakfast was decent, staff nice, object found under bed area but seemed clean otherwise
Stayed 3 nights in Aug 2025

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly , helpful staff. Newly renovated room. Clean. Quiet. Breakfast room well maintained with friendly efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, great staff, and clean comfortable rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Zau Dan Awng

Stayed 1 night in Aug 2025