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Novotel Köln City

4.0 star property
VIP Access

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Photo gallery for Novotel Köln City

Sauna
Property video
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Sports facility
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

Map
Bayenstr. 51, Cologne, NW, 50678
  • Chocolate Museum
    ‪7 min walk‬
  • Cologne Cathedral
    ‪20 min walk‬
  • LANXESS Arena
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(80 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Köln City

Family-friendly hotel with fitness centre and sauna
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a rooftop terrace and self parking. Housekeeping is available on request.
Novotel Köln City offers 222 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Köln City. During your stay, you're just a quick walk from Chocolate Museum. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Chocolate Museum and a 3-minute drive from Cologne Cathedral
  • Pets welcome for a fee
Novotel Köln City offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Novotel Köln City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cologne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Novo2 – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 21 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1017 reviews
Rating 8 - Good. 392 out of 1017 reviews
Rating 6 - Okay. 73 out of 1017 reviews
Rating 4 - Poor. 20 out of 1017 reviews
Rating 2 - Terrible. 23 out of 1017 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

moorad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuan-Heng

Stayed 1 night in Apr 2025

10/10 Excellent

Claes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IDS

good stay , great breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

CYNTHIA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2025

8/10 Good

Björn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Good Experience.
Stayed 8 nights in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Nice hotel, 10 min walk from Chocolate Museum and square. Room was very clean but way too hot and the air on was really noisy and not very good. Bed lovely and comfy, bathroom spacious with gorgeous Rituals products. Very friendly reception staff. Breakfast looked good with lots on offer but the hot food was cold… (7.30am Sunday morning). If I was to return to Cologne, I’d choose another hotel due to the aircon/heat in room.
Stayed 1 night in Mar 2025

6/10 Okay

Klaus-Dieter

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Stayed 1 night in Mar 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Heather, Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown, good dining options, clean and quiet
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Heinz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel in a good location

I was very happy with my stay in this hotel. I would happily stay here again. The only small complaint I would have is that the bed was quite soft.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ilana, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with terrific staff, a lovely restaurant, and great accommodations for young kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay the staff were very helpful and positive. We requested a late check out and they were positive however we left early on the last day. Wish there was room service at the hotel. It’s not exactly in the shopping areas but nice river front and shopping is a short uber drive away. Enjoyed our stay.
Stayed 2 nights in Jan 2025

8/10 Good

Aldin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia Lilian Abrajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice beds and excelente breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Phillipa

Stayed 2 nights in Dec 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y limpio

El hotel esta cerca del museo del chocolate (10 min caminando) puedes llegar caminando al altstadt, a la zona de tiendas, etc. Tienen una bocina en el baño con la que escuchas la TV a volumen alto que no se puede regular. La habitación es pequeña para una familia de 4 pero suficiente para llegar a dormir. En el check in le regalaron un peluche a mis hijos, muy buen detalle.
Stayed 3 nights in Dec 2024