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Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Exterior
Exterior detail
Suite (Superintendent) | Living area | 55-inch Smart TV with satellite channels, table football, ping pong
Lobby sitting area
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • Place, US Air Force Academy
    ‪1 min walk‬
  • Place, Western Museum of Mining and Industry
    ‪15 min walk‬
  • Place, Ford Amphitheater
    ‪2 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 1 King Bed, Mountain View

3 bars/lounges, rooftop bar, lobby lounge

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

3 bars/lounges, rooftop bar, lobby lounge

Club Room, 1 King Bed

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

3 bars/lounges, rooftop bar, lobby lounge

Club Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Room, 2 Queen Beds (ADA) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View (Partial View)

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Suite, Mountain View (ADA) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Suite (Superintendent) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

  • Mountain view
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Polaris

Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel Polaris offers 375 accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and in-room fitness.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Hotel Polaris, you're just a quick walk from US Air Force Academy. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy American cuisine with pool views at Pamelas, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body wraps or deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • 8 minutes by foot from US Air Force Academy and a 3-minute drive from Topgolf
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Polaris offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Pamelas – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies – This family restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge – This rooftop bar specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar – Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • High chair
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.46 per accommodation, per night.
  • Service fee: 5.00 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 640 out of 735 reviews
Rating 8 - Good. 57 out of 735 reviews
Rating 6 - Okay. 24 out of 735 reviews
Rating 4 - Poor. 9 out of 735 reviews
Rating 2 - Terrible. 5 out of 735 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Collene

Liked: Cleanliness, staff & service, amenities
Chip at the front desk was very accommodating. He was friendly and efficient. The room was spotless and spacious.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 2 nights in Jan 2026

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, great staff and amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kelsey

Stayed 3 nights in Jan 2026

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Jan 2026

10/10 Excellent

DaNeil

Stayed 4 nights in Jan 2026

10/10 Excellent

Mary, LAs Vegas

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. I would stay there again in a heart beat.
Stayed 2 nights in Jan 2026

10/10 Excellent

CRAIG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent staff, and immaculate, well-maintained property. Very comfortable, modern feeling, and stylish.
Stayed 1 night in Jan 2026

8/10 Good

EDUARDO

Liked: Staff & service, amenities
Great, nice and new hotel. Super friendly and helpful reception/front desk. There are only 2 downsides: - carpet - being a new hotel, there's no reason to have carpet through out the place, mostly in the rooms - housekeeping - cleaning staff could do better, pay more attention
Stayed 3 nights in Jan 2026

10/10 Excellent

Rudy

Stayed 4 nights in Dec 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities
Comfortable clean and great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Tomasz

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly during our stay. The rooms were nice and clean. The views were amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gina

Stayed 3 nights in Jan 2026

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
clean, well-appointed rooms and friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Katherine Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
We came for a heartbreaking funeral. The view was relaxing and surreal, while the staff were more than helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
K
Stayed 2 nights in Jan 2026

10/10 Excellent

Chuck

Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved it!!! It was the highlight of our trip. It’s beautiful with great amenities. We would love to stay there again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spotlessly clean, air conditioning worked VERY well, excellent views!
Stayed 2 nights in Jan 2026

10/10 Excellent

Barbara, Dallas

Stayed 1 night in Dec 2025

10/10 Excellent

Frances, Park Ridge

Stayed 1 night in Jan 2026

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous and accommodating. Hotel is spotless and amenities are fantastic. Our favorite place to stay in Colorado Springs
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric D, Elgin

Stayed 3 nights in Dec 2025