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Hôtel de la Madeleine

3.0 star property

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Photo gallery for Hôtel de la Madeleine

Restaurant
Reception
Interior
Exterior
Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
ZA de la Louvière, Commercy, Lorraine, 55200
  • Place, Lorraine Regional Natural Park
    ‪13 min walk‬
  • Place, Commercy Castle
    ‪18 min walk‬
  • Place, Zénith de Nancy
    ‪60 min drive‬

Room options

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Desk, free WiFi, bed sheets

Standard Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room, Garden Area

Desk, free WiFi, bed sheets

Triple Room, Garden Area

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hôtel de la Madeleine

This smoke-free hotel features a meeting room, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Hôtel de la Madeleine offers 26 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions come with premium digital channels.

Bathrooms include baths or showers. This Commercy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hôtel de la Madeleine, you'll be within walking distance of Lorraine Regional Natural Park. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a meeting room, a lift and a terrace
  • 11 minutes on foot from Lorraine Regional Natural Park and a 2-minute drive from Commercy Castle
Hôtel de la Madeleine offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Hôtel de la Madeleine also features a picnic area, room service (during limited hours), and a lift. Self parking is free.

This 3-star Commercy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: EUR 9 per person

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 9.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 10 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Madeleine Commercy
Hôtel Madeleine Commercy
Hôtel de la Madeleine Hotel
Hôtel de la Madeleine Commercy
Hôtel de la Madeleine Hotel Commercy

Hôtel de la Madeleine Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 84 reviews
Rating 8 - Good. 40 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 2 out of 84 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Rikky

Below average
Stayed 1 night in Jan 2025

6/10 Okay

Francis

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very pleasant
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

A huge disappointment.

The automated check-in is bizarre. No one to greet us and because of the apostrophe in my surname the automated check-in wouldn’t work. Had to wait 15mins for someone to come and let us into the building. We had no toilet paper or towels in our room; by the time we noticed this, the man had already left and we had to call him back. The restaurant was closed so we had to get dinner in town, which is a 15min walk away. The hotel is on an industrial estate, and the town itself didn’t exactly have much character. There were spiderwebs in every corner of the room which hadn’t been cleaned well. Breakfast was the hotel’s only redeeming feature!!!!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop for th night

Clean hotel. Staff was friendly. Enjoyed meals in the restaurant. Not much within walking but really was a nice area.
Stayed 1 night in May 2018

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, room comfort
Small bedrooms, about the same size as a B&B hotel but almost twice the price. Bathroom had no toilet paper holder, broken waste bin. Only two small towels in the bathroom. Restaurant was closed.
Stayed 1 night in May 2018

6/10 Okay

PNW traveler, Seattle, WA

Liked: Cleanliness, staff & service

Confusing outdoor, automated check-in

The good: very helpful staff person at breakfast, and the breakfast was generous and tasty. The bad: When we arrived at 7:30 p.m. and it was cold, rainy, and dark (late October), the hotel and reception desk were closed, locked, and dark, and there wasn't even a light at the front door. The only way to get in was through an automated screen. We had a reservation, but when I entered my last name, I got "No reservation exists in this name." It turns out that Expedia had transmitted to them my entire name as just my last name. I had to start the process all over again. It was very cold, dark, and raining. Remember, no porch light. Luckily I had a flashlight. We had to pay by credit card on the possibly unsecured system in order to be issued a card that would let us into the building and into our room. The room was quite small. It is an older building. It wasn't dirty, but it looked worn and tired. It was a very frustrating process. For awhile I thought we would have to sleep in the car or drive another 50 miles to find a hotel.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Disappointed with the bathroom

An overnight stay for us, driving between UK & Austria. We make this same journey every year, sometimes more than once, and have never managed to find the perfect stopover on the Reims - Metz motorway section. We were therefore willing to drive away from the motorway, and the drive was lovely - quiet, easy roads with gorgeous countryside. Unfortunately we were disappointed with Commercy, and the location of the hotel. All that stunning scenery and you may as well be in the middle of a city. The hotel is pleasant and the welcome (and staff) was great. The bedroom is very small (we were room 2 on the ground floor) but nice - clean and modern. Bed linen clean, crisp and white. Modern flat screen TV and free small bottle of water both nice touches. Unfortnately this room is let down by the bathroom - a disgrace in my opinion. Parts of it seemed to date back to the 70s. Maybe some could overlook the mould stains in the shower and the growth of dust on the ventilation fan, but I couldn't. No toilet roll holder - evidence that 2 had been mounted and not lasted. I'm sorry but if a hotel can't be bothered to maintain a toilet roll holder, makes me annoyed! No plug in the sink, so when you clean your teeth you are looking straight down the drain - ewww! (It was clean, mind you, but yuk anyway). Not to be impartial - there were clean towels, soap and shower gel provided and except for the shortcomings mentioned above, the rest of the bathroom was clean. The search, for us, continues!

10/10 Excellent

marc

Stayed 1 night in Oct 2025

8/10 Good

Thibault

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Fabien

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Alban

Disliked: Staff & service
Chambre correcte. Une note particulière pour le restaurant, Excellent et prix raisonnable. Allez-y
Stayed 1 night in Jun 2025

8/10 Good

benjamin

Stayed 1 night in Jun 2025

4/10 Poor

Pierre

Stayed 1 night in Mar 2025

4/10 Poor

Pierre

Business traveller
Disliked: Staff & service, room comfort
Pas de réception un vendredi à 20h, pas de petit déjeuner un samedi matin, Salle de bain d'un autre temps, matelas inconfortable,
Stayed 1 night in May 2025

8/10 Good

Thibault

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Nicolas

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

franck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

JEAN-francois

Liked: Staff & service, property conditions & facilities, room comfort

balade

convenable pour raison familiale . Moquette couloire à changer Personnelle très accueillant et très sympathiques.
Stayed 2 nights in Aug 2022

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien, personnel au top, calme
Stayed 1 night in May 2022

8/10 Good

Jérôme

Stayed 1 night in Nov 2021

10/10 Excellent

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021