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Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Palace Hotel

Double or Twin Room, Lake View | Lake view
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Double or Twin Room, Lake View | Room amenity
Interior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Lungo Lario Trieste, 16, Como, CO, 22100
  • Place, Piazza Cavour
    ‪3 min walk‬
  • Place, Como Cathedral
    ‪5 min walk‬
  • Place, Como-Brunate Funicular
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

8.2 out of 10
Very good
(34 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

8.4 out of 10
Very good
(27 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room, Lake View

9.2 out of 10
Wonderful
(34 reviews)
  • Lake view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Palace Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference centre and self parking.
Palace Hotel offers 94 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lungolago di Como. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free continental breakfast offered
  • Free WiFi
  • Enjoy local cuisine while dining at Antica Darsena
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the nice bathrooms and cleanliness
  • Steps from Lungolago di Como and Piazza Cavour
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Como hotel is smoke free.

Guests are served a free continental breakfast. An additional breakfast is available daily for a fee.
Antica Darsena – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Garden Bar Ceccato – Overlooking the garden, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Darsena
  • Garden Bar Ceccato

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 6)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT013075A1LS6ELB5Y, 013075-ALB-00020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Como
Palace Hotel Como
Palace Hotel Como
Palace Hotel Hotel
Palace Hotel Hotel Como

Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location and rooms were great
Stayed 1 night in Jan 2026

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 6 nights in Dec 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable rooms. Fabulous location. Staff very welcoming and helpful. Good value. Lovely buffet breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service
Staff was outstanding. Location could not be beat.
Stayed 2 nights in Dec 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and elegant hotel. Close to everything. Staff was great and very professional. The breakfast was EXCELLENT. Rooms were very good with adequate water pressure and hot water. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Charlene

Great place
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredibly welcoming and kind. Even gave us complimentary drinks for my mom’s birthday. Breakfast was awesome and the view even better. I would definitely recommend to anyone
Stayed 2 nights in Nov 2025

10/10 Excellent

Gita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this hotel, cleanliness, nice and kind staff and good location.
Stayed 14 nights in Nov 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was excellent! Front desk staff was very helpful! We had a very clean room- excellent!
View from our room
View from breakfast and snowing
Sunset in Bellagio
Stayed 4 nights in Nov 2025

8/10 Good

Francisco Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

Vincenza, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Jul 2025

10/10 Excellent

shaghayegh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location! Staff is lovely! Clean rooms! We had a beautiful view of the basilica on the back of the building! Breakfast is great too! Would most definitely will stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Priyank

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous all around!
Stayed 2 nights in Nov 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had two rooms. They were excellent...clean, well appointed with a lovely view
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca M

Liked: Cleanliness, staff & service, amenities
Room and bathroom were very clean and the view was amazing. The hotel staff were very helpful and friendly. The room, however, was very warm. The AC did not work and when I went to inquire, it was not working during the season (early November) only the heat was on. They said they could turn it off from the front desk to my room, but it did not help. Sleeping was difficult as I prefer the room chilly. That was the only downside to the stay. I should have opened the balcony door, but wasn’t sure about street noise. Everything else was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Would highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Kent, Maple

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent service, wonderful breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Jodi

Liked: Cleanliness
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is well maintained and clean. The staff is very attentive to guests' needs and comfort.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely grand hotel. You immediately felt like you were in a palace from another era. Elegant and very special. We thoroughly enjoyed our stay and hope to return soon.
Stayed 3 nights in Oct 2025