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Palace Hotel

4.0 star property
VIP Access

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Photo gallery for Palace Hotel

Double or Twin Room, Lake View | Lake view
Interior
Double or Twin Room, Lake View | Room amenity
Garden
Breakfast, lunch, dinner served; local cuisine, al fresco dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Lungo Lario Trieste, 16, Como, CO, 22100
  • Place, Piazza Cavour
    ‪3 min walk‬
  • Place, Como Cathedral
    ‪5 min walk‬
  • Place, Como-Brunate Funicular
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

8.0 out of 10
Very good
(30 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

8.4 out of 10
Very good
(25 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Lake View

Double or Twin Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room, Lake View

9.2 out of 10
Wonderful
(32 reviews)
  • 19 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Palace Hotel

Lakefront hotel with free breakfast and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference centre and self parking.
Palace Hotel offers 94 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Como hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palace Hotel gets high marks from our customers. During your stay, you're just a quick walk from Lungolago di Como. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free continental breakfast offered
  • Free WiFi
  • Enjoy local cuisine while dining at Antica Darsena
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the nice bathrooms and cleanliness
  • Steps from Lungolago di Como and Piazza Cavour
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Como hotel is smoke free.

Guests are served a free continental breakfast. An additional breakfast is available daily for a fee.
Antica Darsena – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Garden Bar Ceccato – Overlooking the garden, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Darsena
  • Garden Bar Ceccato

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 200 per vehicle (maximum occupancy 6)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT013075A1LS6ELB5Y, 013075-ALB-00020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palace Como
Palace Hotel Como
Palace Hotel Como
Palace Hotel Hotel
Palace Hotel Hotel Como

Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1002 reviews
Rating 8 - Good. 200 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Depends on what you want it’s different for all just choose what you like
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

stephen

Travelled with partner
We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Front seat very helpful. Shower was great and bed was comfortable
Stayed 6 nights in Sep 2025

8/10 Good

Flora

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
No time to use the gym
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing..nothing was a trouble..beautiful am ience restaurants and breakfat room were beautiful..2 time we have stayed here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! A young lady at the desk patched my knee up when I fell and she was so nice and wonderful! Thank you! Love the hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Katherine

Room was chilly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Very comfortable bed
Stayed 2 nights in Sep 2025

10/10 Excellent

NOLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice gym and room
Stayed 2 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
The facility needs a ramp for guests with rolling luggage.
Stayed 3 nights in Sep 2025

6/10 Okay

Megan

Great location The Hotel was very tired for the price
Stayed 1 night in Sep 2025

6/10 Okay

June

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

christy

Liked: Staff & service
The rooms were not very nice and had carpet- which is gross. The bathrooms were so small. The lobby is undesirable. The lobby furniture is old and dirty. The outside of the hotel is beautiful- deceiving of the inside. The location is perfect.
Stayed 1 night in Sep 2025

4/10 Poor

Melody, St. Petersburg

Travelled with partner
I booked the Palace Hotel in Como based on the photos and description, but it was a major disappointment. The hotel felt far less grand than advertised. At check-in, there was no valet or bellman to assist with luggage, and the reception area looked sterile and unwelcoming. The elevator to our floor had a strong odor, like damp, decades-old carpet, which set a poor tone right away. The layout of the hotel was confusing, with inadequate signage to guide guests to the rooms or elevators. Although our room had been recently renovated, it was extremely basic and lacked the charm or amenities one would expect at this price point. The only positives were the spacious grounds and the convenient location across from the lake and within walking distance to the main square. However, overall, this was one of the least favorable hotel stays we’ve had in all our travels—and certainly not worth the $600+ per night rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Merle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the location is excellent. The staff and service are great. We had a very delicious dinner at the restaurant and breakfast buffet was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my room. I loved this location. I have absolutely no complaints except for two small things that would not preclude me from staying here again. 1. Being a VIP member I received a one time 20% discount for food at this properties restaurant. Unfortunately, when I checked in, I was not told that it was only specific to one of their restaurants. I was not feeling a very big meal so I went to their smaller little restaurant garden bar, and when I went to pay, I was told that it did not count there. It wasn’t the biggest deal, but it would’ve been nice to be aware of that upon check-in. If I would’ve known, I would’ve forced myself to go to the other restaurant and maybe just not order a lot of food. 2. I had the most amazing view. I loved it so much. It did look toward the little bar/garden restaurant and they played some awesome music but sometimes while getting ready for bed it was a little bit on the loud side. The bonus was, though that it did not last all night Overall, I would give this property a 10 out of 10.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Get the lake view.
Stayed 1 night in Sep 2025

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Como

Location great Room average, small; we were not in renovated part Service excellent
Stayed 3 nights in Sep 2025

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Great location.
Stayed 7 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palce hotel sits at the base of Lake Como which is perfect location for exploring the lake itself or the shopping and history beginnning directly in back of the hotel. The concierge from checkin was wonderful and really gave great insight to the area, things to do in relation to how the weather would be and where to go if we had any questions. The rooms were spacious and I think I slept the best of their beds! We were on an 11 day tour and the sleep I got at the Palace was the best at any of our locations.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty at the Palace Hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2025

10/10 Excellent

Sui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, cleanness, convenient location
Stayed 2 nights in Sep 2025