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A Hotels City

Property class: 3

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Photo gallery for A Hotels City

Hallway
Triple Room
Check-in/check-out kiosk
Property grounds
A multi-story hotel with a classic facade, featuring a prominent 'A' logo on the ground floor.

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Place, Tivoli Gardens
    ‪7 min walk‬
  • Place, City Hall Square
    ‪9 min walk‬
  • Place, Strøget
    ‪12 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪21 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Single Room, Private Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Desk, laptop workspace, blackout curtains, free WiFi

Double Room, Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, laptop workspace, blackout curtains, free WiFi

Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

A double bed with white linens, two bedside tables with lamps, and a window with a view of the outside.

Economy Double Room, Shared Bathroom

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Single Room, Shared Bathroom

A bathroom with a toilet, sink, and mirror.

Economy Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Courtyard View

Double Room, Courtyard View | Desk, laptop workspace, blackout curtains, free WiFi

Double Room, Courtyard View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Property entrance
CABINN Copenhagen
Vesterbro
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
3.6 out of 5, Good, 7,670 reviews
The price is €95
includes taxes & fees
31 Aug - 1 Sept
CABINN Copenhagen

About this property

A Hotels City

Express check-in, express check-out and free Wi-Fi in public areas are available at this hotel. Other amenities include multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 28 accommodations with blackout curtains. This individually furnished accommodation includes desks. 50-inch LED televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is provided on request. Renovation of all guestrooms was completed in January 2025.

Our customers tell us that they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
As a guest of A Hotels City, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

5.8
Rating 10 - Excellent. 21 out of 230 reviews
Rating 8 - Good. 56 out of 230 reviews
Rating 6 - Okay. 61 out of 230 reviews
Rating 4 - Poor. 61 out of 230 reviews
Rating 2 - Terrible. 31 out of 230 reviews

6.6/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Pamoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really worth for the money and rooms were cleaned and well organized. I would recommend for a stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

sidali

Liked: Cleanliness, property conditions & facilities
Good for this price, king size bed, little bathroom
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Yes lots of shop and pubs.nice
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Martin

Liked: Property conditions & facilities
All in all a good few days. Seamless self-check in.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Vatsal

Disliked: Staff & service, amenities
It’s close to a lot of places. This place doesn’t have on premises staff. Ok place to spend couple of nights. Tv remote not working Room number is incorrect from the map Bathroom sink is leaking Only 1 towel
Stayed 6 nights in May 2026
Verified review

4/10 Poor

Ejnar

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely poor soundinsulation. Extremely difficult check-in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the hotel was located just off of a main avenue and a 5 minute walk from the train station. The housekeepers were very friendly and helpful. Offered to clean up or replace towels. Also offered an extra pillow or comforter if needed. I would stay here again when I visit Copenhagen.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kynan

Liked: Cleanliness
Perfectly clean
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Henry Torp

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Okay for only sleeping
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Dann

Disliked: Staff & service, amenities, property conditions & facilities
No staff, badly maintained, and shoddily built.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the worst ever! Under renovation and noisy! Don’t make the same mistake!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Kira

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was a building site. The fridge wasn't plugged in/didn't work. The check in was difficult - had to call 4 times. There wasn't a cup in the room. Only 1 towel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Irem

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean and the location was really good but there's no staff or there's no reception, everything is online. Also the bathroom was not good. Very small and when you take a shower, since there is no seperator or anything, everywhere gets wet. I would not chose to stay here again.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Fiona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dive. The serviced apartments were being renovated. My room had its headboard removed and an unpainted area and velcro where that was meant to go. Wooden ramp in lobby upstairs. This should not have been available to book.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ulla

Disliked: Cleanliness, property conditions & facilities
Clean the toilet often
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Amenities
Room was clean, staff knocked on my door 3 times for housekeeping even though I was checking out the following day.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is unstaffed, which was not clear to me at the time of booking
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Lukas

Liked: Cleanliness
Disliked: Property conditions & facilities
room was clean, bathroom was tiny, no proper shower… shower was there where the sink and everything was afterwards wet, sink mirr
Stayed 5 nights in Mar 2026
Verified review

6/10 Okay

Jukka

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it is an excellent choice; right there in the downtown and very close to the main railway station. Also tidy and well-kept. However, be aware that there is no reception and they should really fix their electronic check-in system; I didn't receive the keys promised despite online check-in. While everything worked fine as you can call them from the front entrance, I would be hesitant if, e.g., arriving late at night. But otherwise perfect!
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean rooms and toilet. It wasn’t great with just one barhroom for the entire floor, especially when the shower was in the same area. This caused alot of waiting and a queue. The hotel staff was really friendly and polite but no where was the info when booking that the property was under construction. The entry floor was filled with construction workers, building material and dust. The absolutly worst was the noice from the work that woke us up 7 am on our vacation. That was a big dissapoitment and really not ok.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Jakob

Liked: Cleanliness
ok
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ask

Disliked: Cleanliness, staff & service, amenities
I think there was mold in the shower. One of outlets was blocked by a closet and we had to buy an extension cord to even use the fridge box. We did not see a single member of staff for the entire stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Martha

Disliked: Amenities
Self check in and self checkout was not an issue. No physical person at Hotel to help with any immediate issue. Keep an eye out for homeless people. Towels replaced every other day. You can definitely hear outside noise so don’t stay here if you are a light sleeper. Walls are thin too. Hardest part is the lack of elevator. Had to go 6 flights of narrow staircases with a full size 40lb suitcase and a standard carry-on. And the stairs are not leveled. On going construction during the day. Although, hotel is close to train station and within walking distance to Tivoli Garden and town square. Don’t walk to train or bus with luggage. Cobble stone streets and sidewalks make it very difficult to walk with heavy suitcases. You definitely get what you pay for. I paid $120 a night.
Stayed 7 nights in May 2026
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend! Room pictures are not a clear picture of the room you will be put in during your stay. Don’t expect the safe of tv to work either within the property. Walls are paper thin and can hear everything in the whole building. Bathroom is intact a wet room whereby you soak the bathroom door and water seeps into the bedroom area. Do not book
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Ole Kristian

Liked: Cleanliness
Disliked: Property conditions & facilities
Unsecure place. One night/evening someone hammered on our door after we went to bed. 2 times with half an hour between. The doors didn't close by them selves. A problem for fireprotection. The extra lock on the door did not work. The check in was a disaster. Couldn't reach the support. Same problem checking out. There were people in th lobby, I'm not sure if they were guest or homeless people.
Stayed 3 nights in Mar 2026