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A Hotels City

3.0 star property

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Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Reception
Exterior
Suite, 1 Double Bed, Private Bathroom | Living area | 42-inch LCD TV with cable channels, TV

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free WiFi

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Place, Tivoli Gardens
    ‪7 min walk‬
  • Place, City Hall Square
    ‪9 min walk‬
  • Place, Nyhavn
    ‪4 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Single Room, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Double Room, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually furnished, desk, laptop workspace, blackout curtains

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Economy Double Room, Shared Bathroom

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

Similar properties

Property entrance
CABINN Copenhagen
  • Pet-friendly
  • Free WiFi
  • Gym
  • Breakfast available
3.5 out of 5, Good, 6,557 reviews
The price is €74
includes taxes & fees
13 Nov - 14 Nov
CABINN Copenhagen

About this property

A Hotels City

Hotel with a bar, 8-minute walk to Tivoli Gardens
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 28 accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a shower. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in January 2025.

Our customers tell us that they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include multilingual staff and coffee/tea in a common area
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A Hotels City also features multilingual staff, coffee/tea in common area, and express check-in.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Mews Digital Key mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Mews Digital Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

Reviews

A Hotels City Reviews

6.2

6.6/10

Cleanliness

5.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 436 reviews
Rating 8 - Good. 104 out of 436 reviews
Rating 6 - Okay. 119 out of 436 reviews
Rating 4 - Poor. 84 out of 436 reviews
Rating 2 - Terrible. 68 out of 436 reviews

Reviews

2/10 Terrible

Janne

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Oct 2025

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in impossible.. only thanks to another person who had had the same difficulties that we finally got in.. Appalling lack of service
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Just bad

No one at the front desk the entire stay (no employees at all seen in the 2 days), no elevator, 500DKK deposit withdrawn for no reason on top of the cost of the stay, doesnt look like the pictures at all,
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
What to expect: It’s a cheap place to stay, so go in with low expectations and you won’t be as disappointed as many of the reviews state. When we got there the digital app “Mews” didn’t work and we had to download another app which also didn’t work. After ringing the doorbell 6 times someone finally picked up and explained that the digital key card doesn’t work. We then had to be let in by another guest. After that we had to check in on an iPad and create our own physical keys which was pretty easy. No elevator which is common in Danish apartment buildings, which is what the building is! We got to our room which was nothing like the photos, but it was roomy and clean so that was a win! (We got the double room with a private bathroom) Shower was fine although the shower bar almost fell off the wall😂 There was no toilet paper so I had to go find some in the shared bathroom. Yes, very noisy street but that is common for Vesterbro. Hallway in the building was very loud, the doors close loudly, and the walls are thin. But! I will say for the price paid, it was ok. Nice TV, fridge and safe box and they cleaned our room on day 2, got us fresh towels too. A Hotels should update the check in information so guests don’t stand outside waiting for another guest to let them in! Hopefully this review helps make things less confusing. Would stay there again in a pinch now that we know how it works.
Stayed 2 nights in Aug 2025

4/10 Poor

Natasha

Stayed 1 night in Aug 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Cockroaches in the room. Windows unable to close tight enough to not hear the noice from the back alley, where they start working and making noise 05.00 in the morning. Slam of doors in the hallway is very loud because of binding doors. Probably got 3 hours of consistent sleep.
Stayed 1 night in Aug 2025

8/10 Good

Daniella

Travelled with group
Overall a good stay and a perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Aurimas

Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience, instructions to check-in to collect room card and activation and also and check-out could have been better. Very close to city center and grocery shops
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Lana, Prince albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small space for 1 person
Stayed 1 night in Jul 2025

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

No luggage storage. App doesn’t work and you have to download it to enter property. Hopefully you have internet otherwise you have to call international and they didn’t answer after 3 attempts. Not worth it!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Otto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont book

Room noisy from street and not very clean. Bathroom was shared which we did not know and it was also extremely small and not well kept. There was no soap in the bathroom. A 500 Kr additional was taken for the mini bar, but there was only 4 items in the fridge.
Stayed 1 night in Jul 2025

6/10 Okay

Claes

Stayed 1 night in Jul 2025

10/10 Excellent

mehrdad

Stayed 1 night in Jul 2025

6/10 Okay

Silas

Stayed 1 night in Jul 2025

2/10 Terrible

Henrik Noppenau

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Thorsten

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Ida uhd

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Muhammad Athar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was not too bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Stine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Harry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good placed but room in bad shape

The procedure before check in eas poor - room had several broken things and mold in bathroom - good situated and room ok for the money. Could be better with basic adjustments
Stayed 2 nights in Jul 2025