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A Hotels City

3.0 star property

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Photo gallery for A Hotels City

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains
Suite, 1 Double Bed, Private Bathroom | Living area | 42-inch LCD TV with cable channels, TV
Reception
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free WiFi

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Tivoli Gardens
    ‪7 min walk‬
  • City Hall Square
    ‪9 min walk‬
  • Nyhavn
    ‪4 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Double Room, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Economy Double Room, Shared Bathroom

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Single Room, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout curtains

Suite, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually furnished, desk, laptop workspace, blackout curtains

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Property entrance

CABINN Copenhagen

  • Pet-friendly
  • Free WiFi
  • Gym
  • Breakfast available
3.5 out of 5, Good, 6,331 reviews
The price is €70
includes taxes & fees
21 Sept - 22 Sept
CABINN Copenhagen

About this property

A Hotels City

Hotel with a bar, a short walk to Tivoli Gardens
A bar/lounge, a coffee shop/cafe and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 28 accommodations with free toiletries and blackout curtains. This individually furnished accommodation includes desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a shower. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested. Renovation of all guestrooms was completed in January 2025.

Our customers tell us that they can't get enough of the helpful staff at A Hotels City. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include multilingual staff and coffee/tea in a common area
  • Within a 15-minute walk of Tivoli Gardens and City Hall Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A Hotels City also features multilingual staff, coffee/tea in common area, and express check-in.

Smoking is allowed in designated areas at this 3-star Copenhagen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Mews Digital Key mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DKK 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Mews Digital Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

6.2
Rating 10 - Excellent. 50 out of 346 reviews
Rating 8 - Good. 82 out of 346 reviews
Rating 6 - Okay. 95 out of 346 reviews
Rating 4 - Poor. 68 out of 346 reviews
Rating 2 - Terrible. 51 out of 346 reviews

6.6/10

Cleanliness

5.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
It should be stated more clearly, that there is no elevator. Also refrigerator was not on, so it smelled when opened.
Stayed 2 nights in Jun 2025

2/10 Terrible

Andreas

Business traveller
Disliked: Staff & service, room comfort

Don’t stay here!

This was a big dissapointment. Didn’t get a code for the entrence when booking at Hotels.com. The info I got said it was suppose to be a reception. After a long struggle I manager to get in with help of another guest and could check-in at the digital reception. The room was torrs and chabby with an extremely small bathroom. I could every neighbor guest through the supertrion walls and door. The price for this was not low enough for the bad experience.
Stayed 2 nights in Jun 2025

4/10 Poor

lysaris

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
It would be a good idea tonput clieaning articles in the bathroom in case it gets dirty. The reception was supposed to be open from 2pm but it wasnt. The floors from the hallway creek everytime someone walks. A noise from something like an udsugnings system woke us up in the morning
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Orkun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay — cozy atmosphere, stylish interior, and great attention to detail. Would love to come back
Stayed 1 night in Jun 2025

2/10 Terrible

Malene

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Okay stay at A Hotels City

The room was okay to the price, Just to bad that the tv did not work, also the main door to the room looked like it have been kicked in and not repaired the right way. I had 2 okay sleep over, fine comfy bed, okay bathroom, to bad that there was not an elevator when the room is on 4. floor.
Stayed 2 nights in Jun 2025

4/10 Poor

Steffen Skødt

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Peslie

Stayed 1 night in May 2025

10/10 Excellent

melany

Liked: Cleanliness, amenities, property conditions & facilities
very convincente location
Stayed 1 night in May 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness
The location was great and the beds were comfy. It was strange staying in a facility where there was no one available to take questions or for security purposes. Our visit was trouble free, but I won't stay in a hotel again that does not have a person in charge at all hours.
Stayed 3 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and check out process. Nice room near the central station an easy transition. We enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Katja Kofoed

Stayed 1 night in May 2025

8/10 Good

Lisbeth

Stayed 1 night in May 2025

4/10 Poor

Axel

Liked: Room comfort
Disliked: Property conditions & facilities

Not worth it

The bed was very Comfortable, but the bathroom was not so nice. When you shower, the water will get all over the floor, on the toilet, and the door. There were more places with mold in the corners, because of that bathing solution!
Stayed 2 nights in May 2025

4/10 Poor

Britt

Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quiet. Comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Soroush

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Stayed 4 nights in May 2025

6/10 Okay

Hannah

Travelled with group
Disliked: Cleanliness, amenities
Great location and easy to get around but no working tv, shower was not clean and there are so many stairs in the building (no lift)
Stayed 3 nights in Apr 2025

4/10 Poor

Anga

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aejaz Ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

OK hotel standard. BUT I could hear every sound from corridor, nearby rooms, shower and toilet flush from other rooms.
Stayed 2 nights in Apr 2025

4/10 Poor

Kerri

Liked: Cleanliness
Disliked: Staff & service
Our stay at this property was good, once we were in. The check-in process would deter us from staying here again. There is no front desk, so no one can check you in. The hotel is supposed to send out a code to get in the front doors, and then you can grab a key card and self-check in. However, we never received the code. We did have our cell phone activated with local SIM carrier, but unfortunately, there was no one for us to phone at the hotel. After trying for a few hours, we were able to contact someone at Expedia and the problem was resolved within 10 minutes. If we had arrived at our midnight flight and had to deal with this ordeal, we would not have stayed there! Now that we have been through the process, as international travelers, we will not stay there again!
Stayed 1 night in Mar 2025