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The Square

4.5 star property
VIP Access

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Terrace/patio
Property video
Lobby
Junior Suite with lounge access | Hypo-allergenic bedding, in-room safe, laptop workspace
Rooftop bar, al fresco dining, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rådhuspladsen 14, Copenhagen, 1550
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Tivoli Gardens
    ‪3 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive King room, with lounge access

View from room

Executive King room, with lounge access

8.4 out of 10
Very good
(26 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard single room

View from room

Standard single room

9.2 out of 10
Wonderful
(51 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard double room

View from room

Standard double room

8.8 out of 10
Excellent
(104 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple room

View from room

Triple room

8.6 out of 10
Excellent
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Family room

View from room

Family room

9.2 out of 10
Wonderful
(21 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Compact Double Room

Compact Double Room | Hypo-allergenic bedding, in-room safe, laptop workspace

Compact Double Room

9.0 out of 10
Wonderful
(39 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Connecting Room (up to 6 people)

Connecting Room (up to 6 people) | Hypo-allergenic bedding, in-room safe, laptop workspace

Connecting Room (up to 6 people)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds

View all photos for Junior Suite with lounge access

Junior Suite with lounge access | Hypo-allergenic bedding, in-room safe, laptop workspace

Junior Suite with lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Deluxe

Executive King Deluxe | Hypo-allergenic bedding, in-room safe, laptop workspace

Executive King Deluxe

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | View from room

Twin Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior single room

View from room

Superior single room

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior King Room

8.8 out of 10
Excellent
(153 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Square

Along with a fitness centre, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
The Square offers 268 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 43-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Square's great location. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a meal at the buffet restaurant or drinks at the rooftop bar
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the local sightseeing and the proximity to shopping
  • Steps from City Hall Square and 3 minutes on foot from Tivoli Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Square, you'll find a fitness centre, a terrace, and multilingual staff. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The Square also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Executive Lounge – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Lobby and bar – On-site lobby lounge. Open daily.
On-site venue No. 3 – This buffet restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (DKK 495 per night)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 225 for adults and DKK 110 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Executive Lounge
  • Lobby and bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (70 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 350 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 150.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately DKK 225 for adults and from DKK 110 for children
  • Nearby parking fee: DKK 495 per night (164 ft away; open 7:00 AM to 10:00 PM)
  • Pet fee: DKK 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 150.0 per day
  • Credit card charges are subject to a surcharge of 2.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 12064462
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Square Copenhagen
The Square Copenhagen Hotel Copenhagen
Square Hotel Copenhagen
The Square Hotel Copenhagen
The Square Hotel
The Square Copenhagen
The Square Hotel Copenhagen

The Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1319 out of 2138 reviews
Rating 8 - Good. 588 out of 2138 reviews
Rating 6 - Okay. 154 out of 2138 reviews
Rating 4 - Poor. 42 out of 2138 reviews
Rating 2 - Terrible. 35 out of 2138 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Matt

Stayed 2 nights in Nov 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Room was clean but not particularly big for a superior/deluxe room. We stayed for 3 nights and had hoped to have a better view of the square, we were facing onto the rear of the hotel. Bed was comfortable and hotel staff helpful and polite. Breakfast was just average.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great location, hotel, and staff
The Hotel
The city hall square viewed from reception
Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location - great breakfast- helpful and courteous staff and particularly enjoyed The Lounge! Highly recommend this hotel for a trip to Copenhagen!
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
Room was clean and a good size, didn’t speak to anyone as checked in with the app
Stayed 3 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service
We booked a superior room with lounge access. For a superior room it was small and somewhat dated and only had a view of an apartment block. It was clean and had 2 comfy chairs and everything worked ok. We had issues with getting our room serviced. On the first day we hung out the please service our room sign and nothing happened. Apparently we should have requested room service. On the second day we did and returned to find nothing had been done. We complained and they fixed it. We did not have breakfast preferring to eat out. We did use the lounge which was good. We found the reception staff helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and shopping district, and central to downtown and across the street from metro station for easy transit access. Clean and comfortable room. Lounge area in lobby area with bar. No restaurant or room service options, so plan accordingly. 7-Eleven is next door for easy bottled water and snacks access - the 7-11s are much higher quality here than in North America, with higher quality deli food if you get late night cravings.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was perfect for the one night we were there to visit the Christmas markets. The staff were incredibly friendly (and provided a free room upgrade which was very appreciated). The room was very clean and spacious
Stayed 1 night in Dec 2025

8/10 Good

Ann

Liked: Staff & service
Stayed 2 nights in Dec 2025

6/10 Okay

Simon, Surrey

Business traveller
Liked: Property conditions & facilities
The good -location, lobby, staff, check in process. The bad - room was basic, no water provided, boiling hot, not at the level of the price. Only option is to open windows and the noise form the alley behind was ridiculous. Would look to alternatives next time.
Stayed 1 night in Dec 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast and friendly staff. Nice view of the square but just a bit noisy from the street
Stayed 3 nights in Dec 2025

8/10 Good

Rehal

Stayed 3 nights in Nov 2025

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, amenities
Room, staff, VIP lounge
Stayed 3 nights in Nov 2025

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff not really ok giving wrong information about the rooms, forgetting important information as for example “on demand” room making (a non sense per se). Impossibility to get a new bottle of water for the second day in the mini bar. Super small low quality pillows making the night a nightmare… Super small blankets, too short and too narrow. Too hot even with airco received at minimum.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 3 nights in Nov 2025

10/10 Excellent

Callie

Stayed 1 night in Nov 2025

10/10 Excellent

Esme

Liked: Cleanliness, amenities
Everything!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect spot, modern rooms and perfect at an affordable price. No complaints, only thing you should be aware of, you are in the city so some road and people noise if you want your windows open.
Stayed 2 nights in Nov 2025

4/10 Poor

Callan J

Disliked: Cleanliness, property conditions & facilities, room comfort
1. Check-in experience Upon arrival, the receptionist attempted to check me in under another guest’s name. Despite me showing my booking confirmation, she continued trying to charge me again and insisted that my booking was for a single room when it was a double. As a homosexual couple visiting the county, this created a sense of anxiety and discomfort, as we were momentarily concerned we would not be able to share the room we booked. This made the check-in process unnecessarily stressful and left a poor first impression. 2. Room cleanliness and comfort The beds were extremely uncomfortable. The bed linens did not appear to be clean, raising concerns about hygiene and overall housekeeping standards. The towels provided were of very poor quality. We required extra pillows, which were kindly provided by the housekeeping staff. Their assistance was appreciated. 3. Bathroom condition The bath was not properly sealed, causing leaks. The shower pressure was very low, making it difficult to use. 4. Noise levels Our room was located right next to the landing and lifts, which resulted in significant noise throughout the night. This made it difficult to sleep and further impacted the comfort of our stay 5. Check-out experience When checking out, we were not asked how our stay had been. As we attempted to raise the issues listed above, the receptionist began speaking to her colleague instead of listening. This came across as dismissive and unprofessional, preventing us advising
Stayed 3 nights in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Staff, Lounge and location
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason, Yorba Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, right next door to Tivoli gardens, clean rooms and great breakfasts. Will be back again.
Stayed 3 nights in Nov 2025

8/10 Good

Omer

Liked: Cleanliness, amenities
Location is great, the hotel is very nice and we were satisfied but we should asked them to clean the room and we didn’t have basic things like bathrobe and flip flop which is basic for this kind of hotels. Other than that everything was nice!
Stayed 7 nights in Nov 2025

8/10 Good

Zachary

Stayed 2 nights in Nov 2025

10/10 Excellent

Tina

Clean room friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here and will stay again if I return to beautiful Copenhagen. The hotel is so central for everything, right next to Tivoli Gardens. Beautiful lobby to chill in at the end of a long day seeing the sights and the staff are welcoming and helpful. No complaints and will recommend it to friends and family.
Lobby
Lobby
View of hotel from across the square
View of hotel from across the Square
Stayed 2 nights in Nov 2025