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Hoteles Haus Express

Property class: 3

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Photo gallery for Hoteles Haus Express

A modern hotel lobby with a sofa, armchair, and a decorative lantern.
A hotel lobby with a sofa, armchairs, a coffee table, and a large plant.
A room with a flat-screen TV mounted on the wall, a window with curtains, a door, and a small trash bin.
A hotel room with two beds, a large window, a mirror, and a towel rack.
A hallway with three large paintings on the wall, two potted plants, and a ceiling-mounted projector.

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Sur 11 No 312 esq Ote 6, Col Centro, Orizaba, VER, 94300
  • Place, Orizaba Cathedral
    ‪8 min walk‬
  • Place, Iron Palace
    ‪10 min walk‬
  • Place, Cerro del Borrego Cable Car
    ‪12 min walk‬

Room options

View all photos for Double Room, 1 Queen Bed

A bedroom with a bed, a television, a window, and a ceiling light.

Double Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a mirror.

Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a mirror.

Deluxe Room, 2 Queen Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 1 King Bed, Non Smoking, Ensuite

A bedroom with a bed, a nightstand, a bench, a window with blinds, and a door.

Deluxe Triple Room, 1 King Bed, Non Smoking, Ensuite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Hoteles Haus Express

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a vending machine are on-site.
Hoteles Haus Express offers 40 accommodations. Plasma televisions are featured in guestrooms.

Bathrooms include a shower. This Orizaba hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hoteles Haus Express, you're just a quick walk from Castillo Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Regional cuisine while dining at RESTAURANT EL AYOCOTE
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Castillo Park and Orizaba Cathedral
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a lift are also featured at Hoteles Haus Express. A complete renovation of Hoteles Haus Express was completed in September 2024.

This 3-star Orizaba hotel is smoke free.

RESTAURANT EL AYOCOTE – This restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 9 miles
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RESTAURANT EL AYOCOTE

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Renovated entire property - September 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hoteles Haus Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hoteles Haus Express Hotel Orizaba
Hoteles Haus Express Hotel
Hoteles Haus Express Orizaba
Hoteles Haus Express Hotel
Hoteles Haus Express Orizaba
Hoteles Haus Express Hotel Orizaba

Hoteles Haus Express Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 206 reviews
Rating 8 - Good. 48 out of 206 reviews
Rating 6 - Okay. 51 out of 206 reviews
Rating 4 - Poor. 27 out of 206 reviews
Rating 2 - Terrible. 30 out of 206 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Salvador

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to ADO station and the cable car.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything the room was very clean the area safe and walkable I will be back in this hotel.
Verified review

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Martha Julia

Excelente
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the one of the worst services that i got...the person who was attending the front desk.it was absolutely rude and even kind of laziness to attend ...plus the elevator it was out of service and they want us to offer a 3rd floor room with 4 big luggage .. i will never recommend this hotel .. and obviously i will never come.back to this place ....Hopefully the owners put attention on this because is in a good area
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Jiri

Disliked: Property conditions & facilities, room comfort
Not comfy beds. Overwashed laundry. Used furniture. They are working to keep it clean.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

KATIUZKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Yamil

Esta en remodelación y no servía el elevador
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Roberto Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ME FUE MUY MAL LLEGUE POR LA NOCHE CANSADO DE VIAJE NO TENIA SEGURO NI LA PUERTA NI LA CHAPA Y CUALQUIERA PODRIA ABRIRLA POR FUERA ASI QUE POR MI SEGURIDAD NO ME QUEDE AHI ADEMAS EL ELEVADOR ESTABA DESCOMPUESTO TUVIMOS QUE SUBIR CON EL EQUIPAJE POR LAS ESCALERAS
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Aldo emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel,limpio
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Cynthia Guillen

Disliked: Staff & service, amenities
De hecho no me pude hospedar en el hotel, ya que el elevador no sirve. Yo llevaba una persona en silla de ruedas, por lo que no fue posible hospedarse ahí. Desafortunadamente no lo avisan a tiempo
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Elihud

Liked: Staff & service
Disliked: Property conditions & facilities
El estacionamiento es pequeño, el personal exelente buena atención,
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Mariana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No nos permitieron hace uso del estacionamiento, la habitacion estaba sin mantenimiento, con humedad, la ropa de cama y las toallas estaban limpias pero manchadas por el tiempo y rotas (toallas), el personal no ofrecio soluciones ni se mostraron abiertos a sugerencias. en general muy mala opcion
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Rafael

Disliked: Staff & service, amenities, property conditions & facilities
No servía la tele, no había luz en los enchufes y nadie daba soluciones. Se buscó apoyo con la personas del hotel y no l dan soluciones, el gerente nunca contesta.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Miguel

Liked: Cleanliness, amenities
Hotel para descansar, no me gustó que no pude guardar el carro en el estacionamiento
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

MARBELLA

Liked: Staff & service
HABITACION SIN MATENIMIENTO, MUEBLES DETERIORADOS, LA CAMA INCOMODA, NADA EN RELACION A LAS FOTOS PUBLICADAS
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Chaly

Muy bien ubicado, solo que no sirve el elevador, la habitación muy pero muy pequeña, los dosificadores de shanpoo y jabón nunca funcionaron.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Marlin Jacqueline

La ibic
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Xochiquetzal

Liked: Cleanliness, amenities
La habitación muy bien, el unico detalle que no funciona el elevador
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

sang chul

No sirve elevador. En habitacion no hay toallas. Mi habitaciom esta en tercero pisos. Fui a bajar otra vez por las toallas. No sirve elevador...
Stayed 1 night in Dec 2025