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Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property

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Photo gallery for Londoner Grand, a Luxury Collection Hotel, Macao

Norman Suite | In-room safe, blackout curtains, free WiFi, bed sheets
Property video
Outdoor pool, pool umbrellas, pool loungers
Restaurant
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
The Londoner Macao, ESTR do Istmo, s/n, Cotai
  • Place, The Londoner Macao Casino
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪1 min walk‬
  • Place, Venetian Macao Casino
    ‪3 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪2 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Elizabeth Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Cotai View Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Cotai View Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Cotai View Room

In-room safe, blackout curtains, free WiFi, bed sheets

Superior King Cotai View Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Catherine Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Catherine Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Charles)

65-inch LCD TV with satellite channels, TV

Suite (Charles)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Henry Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Henry Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe King Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Henry Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Henry Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Charles Suite

65-inch LCD TV with satellite channels, TV

Grand Charles Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Grand Elizabeth Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Catherine Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Grand Catherine Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Tudor Suite

Tudor Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Tudor Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Norman Suite

Norman Suite | In-room safe, blackout curtains, free WiFi, bed sheets

Norman Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hanover Suite

View from room

Hanover Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Londoner Grand, a Luxury Collection Hotel, Macao

Luxury Cotai hotel connected to the convention centre, steps from Cotai Strip
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour fitness centre, a conference centre and self parking.
Londoner Grand, a Luxury Collection Hotel, Macao offers 2405 accommodations with laptop-compatible safes and espresso makers. This accommodation offers separate sitting areas. 65-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. This Cotai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Londoner Grand, a Luxury Collection Hotel, Macao. During your stay, you'll be connected to the convention centre and just a quick walk from Cotai Strip. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Cotai Strip and 3 minutes on foot from The Londoner Macao Casino
  • Free airport shuttle service
Londoner Grand, a Luxury Collection Hotel, Macao offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. A business centre and meeting rooms are available.

WiFi is free in public spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Londoner Grand, a Luxury Collection Hotel, Macao. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cotai hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 1:00 PM.
The Conservatory – On-site restaurant. Guests can enjoy drinks at the bar.
Chelsea Garden – On-site restaurant. Open 24 hours. Open daily.
Hampton Court – On-site restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 10:30 AM to 9:00 PM at scheduled times
  • Parking on site (MOP 300 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: MOP 208 to 500 for adults and MOP 208 to 500 for children
  • 3 restaurants

Restaurants on site

  • Chelsea Garden
  • Hampton Court
  • The Conservatory

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 41 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Londoner Grand, a Luxury Collection Hotel, Macao

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults and MOP 208 to 500 for children
  • Self-parking fee: MOP 300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests age 13 and older will be considered adults.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Londoner Grand, a Luxury Collection Hotel, Macao Hotel
Londoner Grand, a Luxury Collection Hotel, Macao Cotai
Londoner Grand, a Luxury Collection Hotel, Macao Hotel Cotai

Londoner Grand, a Luxury Collection Hotel, Macao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 227 out of 281 reviews
Rating 8 - Good. 39 out of 281 reviews
Rating 6 - Okay. 6 out of 281 reviews
Rating 4 - Poor. 4 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cheng, Rowland Heights

Stayed 1 night in Oct 2025

10/10 Excellent

Jingyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible! Amazing hotel, one of the very best we have had the pleasure of staying in.
Stayed 1 night in Oct 2025

10/10 Excellent

Her koon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 4 wonderful nights at Londoner Grand. Helpful n courteous staffs. Will return again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nestor F., Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good trip because of the good hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pui Kay Pinky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Geng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free airport shuttle. Clean. free drinks and snacks. good view.
Stayed 1 night in Oct 2025

10/10 Excellent

Patty, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we will stay again next time
Stayed 1 night in Sep 2025

10/10 Excellent

Patty T, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional front desk staff,free shuttle bus
Stayed 2 nights in Sep 2025

4/10 Poor

Jens

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Thanks, but never again

The GM and the relationship manager lnow about the issues. Not commenting further.
Stayed 3 nights in Sep 2025

4/10 Poor

Yi

Travelled with family
Room are not clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are friends
Stayed 1 night in Sep 2025

8/10 Good

Jia Wen Carmen

Stayed 2 nights in Aug 2025

10/10 Excellent

Ivy

Travelled with family
Wonderful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Maricar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. So beautiful and convenient location.
Stayed 1 night in Jul 2025

4/10 Poor

Ka Yan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
I arrived pass 11pm and it took 30 mins plus to check in. I booked a non-smoking room and was given a smoking room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly & helpful & upgrade to a suite
Stayed 3 nights in Jul 2025

10/10 Excellent

kui

Liked: Cleanliness, amenities, property conditions & facilities
very nicr experience
Stayed 2 nights in Jul 2025

8/10 Good

Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality and very clean hotel with convenient access to shopping malls. Would have liked to see a poolside bar but other than that everything was five stars. The shopping mall under the hotel is unbearingly cold so take a jacket with you until you get outside.
Stayed 3 nights in Jul 2025

10/10 Excellent

JUN MING JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a really great stay with Londoner Grand. The room and service is top notch and we will definitely stay again with Londoner Grand.
Stayed 4 nights in Jul 2025

8/10 Good

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, F&B is a bit slow
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

NAING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel, super clean, top grand
Stayed 3 nights in May 2025