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Coast Courtenay Hotel

3.0 star property
VIP Access

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Photo gallery for Coast Courtenay Hotel

Property amenity
Restaurant
Room, 2 Queen Beds, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains
Restaurant
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

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2605 Cliffe Avenue, Courtenay, BC, V9N 2L8
  • Place, Vancouver Island Visitor Centre
    ‪3 min drive‬
  • Place, Crown Isle Resort and Golf Community
    ‪8 min drive‬
  • Place, Little River Ferry Terminal
    ‪13 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Coast Courtenay Hotel

Pet-friendly hotel connected to a shopping centre in Courtenay with free parking
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Coast Courtenay Hotel offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Coast Courtenay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Landmark Cinemas Courtenay. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Landmark Cinemas Courtenay and a 3-minute drive from Sid Williams Theatre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and multilingual staff are also featured at Coast Courtenay Hotel. Self parking is free. A complete renovation of Coast Courtenay Hotel was completed in September 2024.

Smoking is allowed in designated areas at this 3-star Courtenay hotel.

Coast Courtenay Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Games
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 928
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 July and close on 30 September.
  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

The Cliffe
Courtenay Hotel
Coast Courtenay Hotel Hotel
Coast Courtenay Hotel Courtenay
Coast Courtenay Hotel Hotel Courtenay

Coast Courtenay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 397 reviews
Rating 8 - Good. 76 out of 397 reviews
Rating 6 - Okay. 34 out of 397 reviews
Rating 4 - Poor. 4 out of 397 reviews
Rating 2 - Terrible. 2 out of 397 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here as we were preparing to move. Staff was lovely and the rooms were modern and very clean!
Stayed 2 nights in Aug 2025

6/10 Okay

james

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This property is a renovated motel. It is a very small room with a very large, king-sized, bed. The bathroom is very clean and tidy but postage stamp sized. The tv is huge but occupies the room's only dresser top. Too small a space for the cost. The desk asked for a $50 "damage deposit" also. When is the last time a "hotel" asked for a damage deposit? Silly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Newly upgraded and very friendly staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Morgan

Liked: Staff & service
Overall the room and bathroom were clean, except the carpet was not clean enough for our baby to crawl on, it was either staining his clothes or just a bit dirty. The bedding was clean and very comfortable. The hot water was abundant and readily available and the water pressure was good. The staff was attentive and there were enough amenities for our stay. Overall this was a great option for a budget hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my own plumbing and I missed a very important meeting as well as lost a whole day of work while they changed our room due to outting us in a non-dog friendly, then tried to charge me extra for having a dog in the room and treated me like I was trying to hide her. Furthermore, all of the employees look very unhappy to be there.
Stayed 4 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great shower after a day of riding.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and free coffee.
Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was updated with large tv and nice bed
Stayed 1 night in Jul 2025

10/10 Excellent

Minh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and the staff is always very friendly. Newly renovated and the shower is my favourite! You’ll have to book to see.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a base to explore from. Nice pool and coffee machine with lattes was a great perk. Awesome customer service.
Stayed 1 night in Jul 2025

4/10 Poor

william

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
the only reason we booked this staycation was to enjoy the pool. It was closed our entire stay due to poor staff communication and improper chemical maintenance. Disappointed we did not get offered a return coupon or any incentive, not even an apology for the inconvenience.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent motel. Very clean and comfortable with nice amenities like heated mirror in bathroom, rain shower, lovely decor and huge tv too. Beds were very comfortable and management was very helpful. Received a phone call from front desk an hour or two after I checked in to check that I had everything I needed which was above and beyond. Wish we were staying more than one night!
Stayed 1 night in Jul 2025

8/10 Good

Heinz-Georg

Liked: Cleanliness, staff & service, property conditions & facilities
Verry nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Wonderful staff and very clean, quiet rooms. Will definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely!
Stayed 2 nights in Jul 2025

8/10 Good

Jaymyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All six members of staff I interacted with were friendly, welcoming and helpful. I had a horribly late check-in, a broken TV remote, requests for extra coffee, and each need I had was met with a smile. The bed was comfortable and it took every ounce of personal responsibility to not steal the pillows which were amazing. The shower was spacious and sink/mirror perfect for makeup. Walked to a tasty brewery but drove everywhere else.
Stayed 3 nights in Jul 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great staff very friendly and convenient location next to the best breakfast place I’ve been to
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Excellent stay.
Stayed 1 night in Jul 2025

6/10 Okay

Erik

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arrived late, but had a quick, polite & helpful check-in. The room smelled of cigarette smoke, despite being a non-smoking room. The desk chair was dirty, covered in white stains.
Stayed 1 night in Jul 2025

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greeting by staff, spotless room. Some little chocolates and snacks were a nice touch! The pool looked great and people were enjoying it too.
Stayed 1 night in Jul 2025