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Puralã - Wool Valley Hotel & SPA

4.0 star property

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Photo gallery for Puralã - Wool Valley Hotel & SPA

A modern living room with a wood-burning stove, a bench, and a fireplace.
A spacious lobby with a wooden table, red rug, and hanging pendant lights.
An indoor swimming pool with clear water, surrounded by columns and a tiled floor.
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.
A buffet area with a wooden counter, hanging pendant lights, and a chalkboard menu.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Acesso À Variante - Serra Da Estrela, Covilhã, 6201-909
  • Place, University of Beira Interior
    ‪3 min drive‬
  • Place, Praca do Municipio
    ‪5 min drive‬
  • Place, Igreja de Santa Maria
    ‪5 min drive‬

Room options

View all photos for Executive Single Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

A hotel room with a large bed, two wall-mounted lamps, a telephone, and a small table.

Executive Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A hotel room with two beds, a desk, a chair, and a large window.

Executive Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Puralã - Wool Valley Hotel & SPA

A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Puralã - Wool Valley Hotel & SPA offers 100 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Covilhã hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Natura Club Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Puralã - Wool Valley Hotel & SPA, you'll be within walking distance of University of Beira Interior. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Restaurante Piornos
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or facials at Natura Club Spa
  • Services include babysitting, tour or ticket assistance and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from University of Beira Interior and a few minutes from Praca do Municipio
Puralã - Wool Valley Hotel & SPA offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the family-friendly Puralã - Wool Valley Hotel & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Covilhã hotel.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
Restaurante Piornos – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Parking on site (EUR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Piornos

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 5 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 421
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Puralã Wool Valley Hotel Covilha
Turismo da Covilha
Puralã Wool Valley Hotel
Puralã Wool Valley Covilha
Puralã Wool Valley
Puralã Wool Valley Hotel SPA
Purala Wool Valley & Covilha
Puralã Wool Valley Hotel SPA
Puralã - Wool Valley Hotel & SPA Hotel
Puralã - Wool Valley Hotel & SPA Covilhã
Puralã - Wool Valley Hotel & SPA Hotel Covilhã

Puralã - Wool Valley Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 106 out of 167 reviews
Rating 8 - Good. 41 out of 167 reviews
Rating 6 - Okay. 10 out of 167 reviews
Rating 4 - Poor. 6 out of 167 reviews
Rating 2 - Terrible. 4 out of 167 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean rooms with helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service - a truly relaxing atmosphere - Great food.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and starts at a good time.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Daniel

Great value luxury

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As a Stop on the way home……..

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outside the city center but close to the University Medical Center
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little mountain spa hotel

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Damiao

Liked: Cleanliness, property conditions & facilities
We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Lenise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dont expect perfection

No printed bar menu said the staff because of their devotion to eco matters. I found one on the bar but was not allowed to take it away. We did not eat there that evening.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Lawrence

Disliked: Staff & service, amenities
Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Adalberto

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I rated it poorly because of check in staff. I had 2 rooms booked at same time but unfortunately a mistake was made with one of reservations and stated only one person. The staff was very nasty about it and made me pay $40 euros extra even though I showed them that rooms were booked at same time and it was a mistake. And also went on Expedia and showed them the room rate for that same day was half priced. What a nasty handling of this situation. I will NOT stay again ( and I go here twice a year since I have family there) . The rooms were nice and breakfast was very nice. The stay left a terrible taste in our mouths.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Adalberto

Liked: Cleanliness, amenities, property conditions & facilities
So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Jamir

Liked: Cleanliness, staff & service
Esperava mais do hotel, pelo valor cobrado. Poderiam melhorar as cortinas do quarto, pois deixam passar muita claridade. O cafe da manha foi razoavel, poderia ser melhor. Para o nivel de hotel, no minimo uma cafeteira no quarto, deveria estar disponivel. Reposicao da agua de cortesia se vc fica mais de uma noite hospedada e a retirada da garrafa de agua vazia do quarto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Bastante limpo.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, amenities
Correu tudo bem
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Inês

Liked: Cleanliness, staff & service, amenities
O conforto, limpeza, ambiente excelentes! Piscina, spa, com ligação interna sem passar por recepção e agua quente. O único apontamento a salientar é a necessidade de carregamento para carros elétricos mais eficiente.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nilva E Ferraz

Liked: Cleanliness, staff & service, amenities
Tudo
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luiz A

Liked: Cleanliness, staff & service, amenities
Tudo muito bom
Stayed 2 nights in Dec 2025