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Cozumel Hotel & Resort - All Inclusive

Property class: 3.5

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

An aerial view of a beach with clear turquoise water, palm trees, and a pathway leading to a building.
A beach with palm trees, blue chairs, and a hammock.
A spacious lobby with large arched windows, a reception desk, and a central fountain.
A beachside bedroom with a view of the ocean, a bed, and two potted plants.
Beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪11 min walk‬
  • Place, Plaza Punta Langosta
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a TV, a dresser, and a window with a view of buildings outside.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(267 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a window with curtains.

Superior Room (With Jacuzzi)

8.2 out of 10
Very good
(11 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A bedroom with a bed, a hanging chair, a desk, and a TV.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 1,167 reviews
The price is €162
includes taxes & fees
6 Sept - 7 Sept
Allegro Cozumel All Inclusive

About this property

Cozumel Hotel & Resort - All Inclusive

At Cozumel Hotel & Resort - All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort - All Inclusive offers 90 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Cozumel Hotel & Resort - All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Cozumel Hotel & Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort - All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cozumel Hotel & Resort - All Inclusive has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus a one-off MXN100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 001-007-000829/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 607 out of 1403 reviews
Rating 8 - Good. 401 out of 1403 reviews
Rating 6 - Okay. 225 out of 1403 reviews
Rating 4 - Poor. 97 out of 1403 reviews
Rating 2 - Terrible. 73 out of 1403 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great service was great and the location was great!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed thew beach area for snorkeling and relaxing1
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Manuel Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great value for the price!!!!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Jordan

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, the property was very dirty and the food could have been much better. Super helpful staff.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, we used all of the amenities on the property. Always greeted be friendly and happy workers who did everything possible to make our stay comfortable and fun. This is a fantastic resort to spend a few weeks in paradise.
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Meagan Marie

Liked: Cleanliness
Staff was excellent!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay so much, I can’t wait to come back. Loved this hotel , food was great and the staff made it fun and enjoyable. Definitely will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit older but very clean, the staff is top notch, unbeatable. check in was very easy, ocean access is a bit to be desired but very posiible
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Qui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place was awesome. Great customer service as well.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Pool activities were great Location was perfect easy to walk to downtown area
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is beautiful. The ocean-side pond is fun. The staff was very helpful and efficient. Our room (pool view) was pleasant and clean.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely beach spot with rather good snorkeling so close to the hotel! Food and drinks were good. Staff always friendly and helpful when booking activities. Easy checkin & checkout!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness
Rooms were very clean, food and bar were great, great service also. One suggestion though would be more shade umbrellas on the beach and at the pool.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Cozumel Hotel & Resort. We enjoyed the cleanliness, atmosphere, friendly people, and the food! We would come back again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and easy access to snorkel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Resort is very clean, staff is friendly, food and drinks were good as well. Great dive resort.
Snorkel/dive arra
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Victor Thomas

Disliked: Staff & service, amenities
The water front nice maids were great My wife was yelled at for bringing snack to room No restraunts on resort just buffet
Stayed 5 nights in May 2026
Verified review

8/10 Good

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. I didn't have alot of interaction with the staff other then normal check in. The property is not bad, but 40 years old and we'll loved.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff was great
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Eleanor Ferrell

Always found comfortable seating at the pool
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most incredible time. Peaceful, clean and so beautiful. Staff was amazing. Can’t wait to come back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean all areas. Large pool. Nice people!
Stayed 28 nights in Apr 2026
Verified review

8/10 Good

Seyedsadegh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Outdoor pool was good
Stayed 7 nights in Apr 2026