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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Deep-tissue massages, massages on the beach
Food and drink
Lobby
Outdoor dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa

Explore the area

View in a map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, Pool View

7.8 out of 10
Good
(207 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1065 reviews
Rating 8 - Good. 312 out of 1065 reviews
Rating 6 - Okay. 152 out of 1065 reviews
Rating 4 - Poor. 84 out of 1065 reviews
Rating 2 - Terrible. 59 out of 1065 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

thomas f

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Billy Jack

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and always clean. You have to take a tunnel to the beach and some eating areas. I was worried about being claustrophobic but had no difficulties! You can always walk across the street if you can not manage the tunnel stairs.
Stayed 5 nights in Jun 2025

8/10 Good

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here, and would definitely do so in the future. The beach is nice, staff is great, and on-site dock is a bonus regardless of the dive operator you choose to use. The one serious area for improvement would be to start offering a vegetarian choice of main dish with each meal. Generally there wasn't one available, even off menu, and the impromptu results weren't all that satisfying.
Stayed 7 nights in Jun 2025

8/10 Good

REBECCA, ALBUQUERQUE

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are small but the AC works great. The pool is huge. The resort is definitely showing its age. It is a little dark. Location is good for exploring downtown.
Stayed 5 nights in Jun 2025

2/10 Terrible

Lucia

Liked: Cleanliness, property conditions & facilities
They overcharged, because they claim since was a weekend couldn't find my reservation Don't like the lady at the front desk.she wasn't helpful
Stayed 1 night in May 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice place with great staff. Food is great as well. Not far from DT and many activities to do on site or near by. Walking distance to Dolphin experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Deann

Travelled with partner
Our stay was exceptional from beginning to end. The food was perfecto and the staff was very accommodating.
Stayed 4 nights in Jun 2025

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obviously, you don’t come to Cozumel for the food at the all-inclusive resorts, but the food here was way better than any of the other all-inclusive resorts that we have stayed at in Cozumel! We stayed at the end of May to early June 2025. Older resort, but would definitely stay again! Can’t beat the price and the distance to town!
Stayed 7 nights in May 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Nathan Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel, Gaby, Alexis and Nina were very easy to work with as my dive buddy experiences a serious medical condition. The staff was accommodating and supportive as we navigated the emergency. I would suggest that hotel management review their emergency response procedures to ensure info related to guest contacts is communicated to the hospital as well as the importance of a "rapid" transportation to the hospital should neurological deficits be suspected. The lack of WiFi in the room was slightly frustrating, but manageable. Overall, I would stay at the hotel again, and recommend it to others..
Stayed 9 nights in May 2025

10/10 Excellent

Alberto

Stayed 4 nights in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great place for scuba divers
Stayed 10 nights in May 2025

10/10 Excellent

Alondra Del

Liked: Cleanliness, amenities, property conditions & facilities
Just excellent
Stayed 3 nights in May 2025

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great food excellent friendly staff very clean beautiful pool fun entertainment
Stayed 7 nights in May 2025

8/10 Good

Margarita

Stayed 7 nights in Dec 2024

10/10 Excellent

ChiAnn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff is extremely nice and helpful. The entertainment crew was amazing! We had such a great time with them. The breakfast and dinner buffets were the best we’ve ever had at a Cozumel resort. The poolside lunch was just as good and such a huge hit to be able to get out the pool, order, and eat without having to go anywhere else.
Stayed 7 nights in May 2025

10/10 Excellent

Michelle McCoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aillin was an amazing bar tender. So sweet and helpful. A couple bar tenders by the pool seemed less than thrilled to refill drinks. The bar we enjoyed the most was the ocean bar. Most were very helpful. The breakfast was cold even if we got there before 8. The lunch at the pool was always picked over by birds and the staff doesn’t do enough to keep them away or off the food. The birds were also on the breakfast items when it was outside. I don’t think the heating elements were working to keep the food items at a safe temperature. Overall, we will come again! We have been there 3 times already. Love the snorkeling!
Sunsets are amazing at the ocean side!
Stayed 7 nights in May 2025

8/10 Good

Richard G

Liked: Cleanliness
Stayed 5 nights in May 2025

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the resort. It was very clean and the staff was very friendly - esp the workers and the cooks on the buffet (we were getting hugs goodbye when we had to leave and they took really good care of us) The only thing we noticed was out by the pool they need more servers and it needs to be more efficient. Its along way from where the outdoor grill/eating area is to where the drinks are picked up and there was only one server most of the time so they had to walk back and forth a lot and it made it slow for the food coming out to the table (and it was a long walk for the server as well) Plus there weren't any servers walking around the pool taking drink orders. Thats my only complaint - everything else was great and we are looking forward to coming back. The price was great.
Stayed 9 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Great for scuba divers
Stayed 7 nights in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness
Excellent quiet resort-good food for all inclusive
Stayed 4 nights in May 2025

6/10 Okay

Jacqueline

Travelled with partner
Disliked: Property conditions & facilities
Property is very dated. Lacks furniture in room. Bed is very stiff. Food was ok. Bartenders are not experienced in making traditional cocktails.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activities daily for all age groups, were awesome Friendly staff. Only think i would change would be to offer dinner inside every night. For quests who prefer cooler options to wind down the day.
Stayed 7 nights in May 2025

8/10 Good

Jean, Pleasant Hill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Positive experience, clean, friendly staff, large outdoor pool, nice outdoor hot tub, access to the ocean to snorkel and swim, chairs to relax on the sand (no beach access, but stairs into the water).
Stayed 7 nights in Jan 2025

8/10 Good

Kenneth, Harrisburg

Liked: Cleanliness, staff & service
Bathroom in 1230 needs redone. WIFI almost unusable. BEST STAFF ANYWHERE.
Stayed 7 nights in May 2025