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Cozumel Hotel & Resort

3.0 star property

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Photo gallery for Cozumel Hotel & Resort

Private beach, sun-loungers, beach massages, scuba diving
Private beach, sun-loungers, beach massages, scuba diving
Front of property
Restaurant
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

View in a map
Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Dolphinaris
    ‪5 min walk‬
  • Place, Stingray Beach
    ‪13 min walk‬
  • Place, Cozumel Maritime Terminal
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Twin Room, Balcony, Garden View

Twin Room, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Twin Room, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Hotel Puerto Libre Cozumel
Colonia Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 362 reviews
The price is €87
includes taxes & fees
11 May - 12 May
Hotel Puerto Libre Cozumel

About this property

Cozumel Hotel & Resort

Catch some rays on Cozumel Hotel & Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Cozumel Hotel & Resort offers 180 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. 32-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Cozumel Massages. Massages are available on the beach and in the spa. Other services include deep-tissue massages, facials and manicures and pedicures. The spa is open daily.
During your stay at Cozumel Hotel & Resort, you're just a quick walk from Palacio Municipal. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, massages or facials at Cozumel Massages
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a playground
  • Just a 2-minute drive from Cozumel Maritime Terminal and 14 minutes from Mr. Sancho's Beach Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Cozumel Hotel & Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Enjoy the free beach club on site and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cozumel Hotel & Resort such as an outdoor pool and a children's pool.

Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a hot tub, a fitness centre and a garden. Self parking is free.

This 3-star Cozumel resort is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Cozumel Hotel & Resort has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and non-alcoholic beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 0 per night
  • A damage deposit of USD 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Cozumel Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 296 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 214 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Omelette was great and fresh fruit
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Excellent affordable price
Stayed 1 night in Jan 2026

10/10 Excellent

BINJIAN

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Dec 2025

10/10 Excellent

KARIN, Black Lick

Stayed 5 nights in Dec 2025

2/10 Terrible

Jeffrey

Stayed 1 night in Jan 2026

2/10 Terrible

Nathaniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Our room was not ready by the official check in time and when it was ready it was not very clean, water all over the floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Stayed 4 nights in Dec 2025

6/10 Okay

Evan Edwards

Liked: Amenities
Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Stayed 7 nights in Dec 2025

8/10 Good

JUN TING

Stayed 2 nights in Dec 2025

8/10 Good

MELODY APOLO

Stayed 1 night in Dec 2025

8/10 Good

Cristyna johanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Das Zimmer war gross mit 2 Betten und einer Hängematte. Grosser Kühlschrank mit grossem Eisfach.
Stayed 7 nights in Nov 2025

8/10 Good

Brandon

Stayed 1 night in Nov 2025

8/10 Good

Robert, Fort Worth

Stayed 5 nights in Sep 2025

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025

6/10 Okay

juan enrique

Stayed 1 night in Jul 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, amenities
Room is clean,no WiFi in room ,food same everyday inclusive or not ,service good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Stayed 2 nights in Jun 2025

4/10 Poor

Wayne, Galloway

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at this property many, many times in the past. Unless some serious changes are made, this visit will be our last. Like dozens of times in the past, we called the hotel and asked for the best rate. They quoted their rack rate despite it being off season and we were staying a couple of weeks. At the last minute, just for fun, I checked the rate on Orbitz. ONE HUNDRED DOLLARS LESS PER NIGHT!! Are you kidding me??!! At check in we reminded them about adding Wyndham points to our account. They said “no. Something about the “computers” and “you booked with Orbitz”. Again, are you kidding me??!! The number 1 problem is how they destroyed the ocean view. I want to remind you, the reason why we are staying at a beachfront resort is to enjoy the view. The new structure of tables and chairs at the water’s edge is ridiculous. The only thing more idiotic is obnoxious sunbeds that liter the beachfront. We are not paying MORE to use these sunbeds. Curtains on these beds destroy what little view is left. They need to be moved BEHIND the chairs Because the palms grew over the years there is now no shade. No umbrellas other than a few tied up by tables. To make matters worse the beach area is now closed at night!! We came back at around 8 to sit on the beach and were asked to leave. Seriously? Please don’t respond with “I’m sorry”! We spent too much money for someone to just say “sorry”. We deserve some kind of refund because this was no vacation.
Stayed 11 nights in Apr 2025

8/10 Good

Glenn

Stayed 4 nights in Apr 2025