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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

3 outdoor pools, pool loungers
Property video
On the beach, beach massages, scuba diving, snorkelling
Outdoor wedding area
Outdoor wedding area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King | Free minibar, in-room safe, individually decorated

Junior Suite Pool View Swim Out King

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • Partial ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double | Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • Partial ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite Ocean View King

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • Beach view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Panoramic View King

  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Catch some rays at the beach or spend the day relaxing at Secrets Aura Cozumel - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Secrets Aura Cozumel - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Paradise Beach. Free WiFi in public areas, free valet parking and 3 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at Windows, one of the property's 5 restaurants
  • Take a swim in the 3 outdoor pools
  • Indulge with massages, body wraps or facials at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests have great things to say about the pool and the location
  • Just a 5-minute walk from Paradise Beach and 13 minutes on foot from Mr. Sancho's Beach Club
Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Aura Cozumel - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, barbecue grills, and an arcade/games room are also featured at the luxury Secrets Aura Cozumel - Adults Only - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Windows – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill – This beachfront restaurant only serves lunch.
Oceana – This beach seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
Bordeaux – Overlooking the pool, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Gohan – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorised watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
Secrets Cozumel
Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
Secrets Aura Cozumel All Inclusive
Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
Secrets Aura All Inclusive
Cozumel Secrets Aura Cozumel - All Inclusive Hotel
Hotel Secrets Aura Cozumel - All Inclusive
Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 336 out of 1196 reviews
Rating 8 - Good. 238 out of 1196 reviews
Rating 6 - Okay. 297 out of 1196 reviews
Rating 4 - Poor. 171 out of 1196 reviews
Rating 2 - Terrible. 154 out of 1196 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Doug

Property was nice overall as well as the staff. My room which was in the preferred area was really nice. Mini bar was lacking and they provided a bottle of champagne, bottle of run, and Merlot which neither of them I drink. Maybe ask me next time. The food was very good but not excellent. Nightly events were just OK. The app for the property was a little challenging.
Stayed 4 nights in Nov 2025

8/10 Good

Robert, Bellville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had ac problems from the second day. The staff was very friendly and helpful.
Stayed 5 nights in Oct 2025

2/10 Terrible

Jack

Stayed 4 nights in Nov 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Not much in the way of Activities and entertainment. The food was not all that good.
Stayed 5 nights in Nov 2025

2/10 Terrible

Warren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful. We left after 2 nights. We are fighting for a partial refund. If you like disgusting, moldy hotels this is the one for you.
Moldy plumbing closet that connects to the room
Water for plumbing closet that leaks constantly and into the walls of the room. Hence mold.
Stayed 10 nights in Nov 2025

6/10 Okay

Holly

Travelled with partner
Disliked: Property conditions & facilities
We expected more for a Secrets Resort. The resort is old and run down looking. Restaurants were closed some days. The sushi restaurant wasn’t open because they didn’t have a chef. The Bordeaux restaurant had excellent food and great service. The resort was only about 25 to 30% full so it was very quiet everywhere - like nobody around by 9 pm. There is not a nice bar to hang out in the evenings. We like entertainment around the pool and music, other than constant elevator/lounge music. When we went to the Sky Bar, which has a beautiful view, but not always a bar tender, there were often only 2-4 other people there. One positive was there were no lineups for food or drinks ever! The beach area was nice and you could get chairs. We made the most of our vacation and had fun anyways, but it was not at all what we were expecting. Other people we talked to were also very disappointed and some had no hot water in their rooms. We definitely would not go back there.
Stayed 7 nights in Nov 2025

4/10 Poor

Margaret

Stayed 4 nights in Nov 2025

4/10 Poor

Susan Brooke, athens

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pipes were busted, I had no hot water for 3 days, no water at all for a day, the resort overall did not live up to secrets reputation, staff were nice at least, but I wouldn’t go back, The beach was nice, water clear. Layout of resort confusing too.
Stayed 3 nights in Nov 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Area is beautiful with great beach, however, jelly fish right off shore for multiple days with NO warning! Wife was stung & swelled up ruined our beach time. Pool is unheated & cold, so not enjoyable, made swim-out pool room pointless. Shower did not have any hot water. Room was dirty. toilet, shower handle, & closet door all broken. Never attended to throughout the stay. Sales pitch with “90 minute” duration doubled & no easy answer out of it without hassle. All labor workers VERY friendly, but bad management. Was ready to checkout & leave early!
Stayed 4 nights in Nov 2025

8/10 Good

Aurora

Stayed 7 nights in Nov 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, room we booked said it had a soaking tub but there was no tub, room smelled like mold, facilities need MAJOR REMODEL, Several restaurants were closed throughout our stay, resort app was NOT user friendly and if spotty. BEACHES ARE BEAUTIFUL and Staff are very kind
Stayed 4 nights in Nov 2025

6/10 Okay

Josie, Fruita

Stayed 5 nights in Nov 2025

2/10 Terrible

alfredo

Stayed 5 nights in Nov 2025

10/10 Excellent

Joseph Alan

Stayed 7 nights in Nov 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and everyone was so nice and helpful!
Stayed 5 nights in Oct 2025

2/10 Terrible

Ignacio

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things, the meals not good, the room to old. The tv no work and the bathroom too.
Stayed 4 nights in Nov 2025

4/10 Poor

Carol Sue

Travelled with partner
Elevator broken to get to room #1233. Manager moved us the following day to aother room on first floor (room #1012) because I have COPD and couldn't climb stairs. No hot water in our room the entire week. We went 2 days without maid service or washcloths in the room. Only 3 restaurants were open and 1 snack bar all week. Menu at 2 restaurants (Windows & Oceana) stayed the same the whole week. Food was luke warm and sometimes cold. Very disappointed with this resort.
Sunset at Secrets Aura, Cozumel 11/8/2025
Stayed 7 nights in Nov 2025

4/10 Poor

Cecilia, El Paso

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room with no hot water we had to wait more than a day to get another room and out of 7 restaurants only three open with the same choice of food everyday, horrible food
Stayed 6 nights in Nov 2025

6/10 Okay

Mildred Arellano

Travelled with partner
My husband suffered mild food poisoning… due I believe to food handling or dirty water they use to mix drinks or cocktails. Suggestion: they should use mineral or bottled water (not tap water) to make ice cubes. So, with my husband feeling sick (LBM), we asked for medical help. Someone came by to check up on him, told us they have paramedics at the resort but we have to pay… Why??? My husband got sick due to their irresponsibility and negligence. We had to purchase his meds.
Stayed 6 nights in Nov 2025

8/10 Good

Michelle, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Room had great view, staff were nice. Only complaint was no hot water which kind of a big deal!!
Stayed 4 nights in Nov 2025

6/10 Okay

Judy Carolyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was amazing. Not a good selection of food, slow service, restaurants closed and food nit very good. No Mexican or good seafood, menu needs improvement.
Stayed 5 nights in Nov 2025

6/10 Okay

magdalena

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
room ok, nice view, not hot water for duration of our 7 days stay
Stayed 7 nights in Nov 2025

4/10 Poor

Erica Brooke

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels neglected overall for the cost. Staff overall in the hotel was great, front desk check in staff were lack luster when problems arose. Checked in on Wednesday and there was no hot water, the “junior ocean view swim out room” was in fact a swim out room but the view was more bushes and the restaurant and pool, not truly an “ocean view” the swim out pool itself does not connect with any type of bar and the swim up bar is at an entirely different pool all together. On Wednesday we asked about hot water and was told “it would be fixed tomorrow” also noticed black mold around the vents in the room, went to the desk, Thursday and Friday as well requesting to speak with someone and was ignored. Saturday went again and the front desk staff said there was nothing they could do because the resort was at “full capacity” spoke to several other travelers who had the same experience as us and were offered upgrades, room changes etc. and even room changes to another hotel. We were not offered anything until our checkout where I became extremely upset. This was our honeymoon trip and we requested something from our check in staff and nothing was sent after being promised it would be. The swim out pool was never clean and was absolutely disgusting…if it was cleaned it wasn’t done well. 2 out of the 5 restaurants were closed, we were offered to go to the hotel next door at dreams but we tried two nights and then were closed or were having a private event.
Stayed 4 nights in Nov 2025

6/10 Okay

Stanley Allen, Perryville

Travelled with partner
Disliked: Property conditions & facilities
It needed more restaurants open and more nightly shows.
Stayed 7 nights in Nov 2025

2/10 Terrible

Jennifer

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience
Stayed 5 nights in Nov 2025