See all properties
Aparthotel

Oaks Lake Crackenback Resort

4.5 star property

Choose dates to view prices

Photo gallery for Oaks Lake Crackenback Resort

Individually decorated, individually furnished, iron/ironing board
Exterior
Exterior
Individually decorated, individually furnished, iron/ironing board
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Barbecue grill
  • Gym
  • Outdoor space

Explore the area

View in a map
1650 Alpine Way, Crackenback, NSW, 2627
  • Place, Lake Crackenback
    ‪1 min walk‬
  • Place, Smiggin Holes Ski Resort
  • Place, Perisher Ski Resort
    ‪33 min drive‬
  • Airport, Cooma, NSW (OOM-Snowy Mountains)
    ‪60 min drive‬

Room options

View all photos for Room (Hotel)

Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Hotel)

Executive Room (Hotel) | Individually decorated, individually furnished, iron/ironing board

Executive Room (Hotel)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | Individually decorated, individually furnished, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio

Executive Studio | Individually decorated, individually furnished, iron/ironing board

Executive Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Private kitchenette | Microwave, stovetop, coffee/tea maker, toaster

Villa, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Individually decorated, individually furnished, iron/ironing board

Villa, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms | Individually decorated, individually furnished, iron/ironing board

Chalet, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Lake View

Apartment, 2 Bedrooms, Lake View | Lake view

Apartment, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Lake View

Individually decorated, individually furnished, iron/ironing board

Apartment, 3 Bedrooms, Lake View

  • Lake view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

Similar properties

BBQ/picnic Area
Horizons Lake Jindabyne
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 947 reviews
The price is €129
includes taxes & fees
13 Nov - 14 Nov
Horizons Lake Jindabyne

About this property

Oaks Lake Crackenback Resort

Luxury aparthotel with full-service spa and golf course
This smoke-free aparthotel features a full-service spa, a golf course and an indoor pool. Self parking is free. Other amenities include a restaurant, a fitness centre and outdoor tennis courts. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and a TV with cable channels. A hairdryer, a shower and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Oaks Lake Crackenback Resort offers 95 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Cable televisions are provided. Microwaves and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is open daily.
During your stay at Oaks Lake Crackenback Resort, you're just a quick walk from Lake Crackenback. Free self-parking, a full-service spa and an indoor pool are available. This luxury aparthotel has 95 apartments. Each apartment includes amenities such as cable TV channels and a microwave.
  • Each apartment offers cable TV, a microwave and a stovetop
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, body treatments or hot stone massages at the spa
  • Amenities include a 24-hour business centre, 2 meeting rooms and a conference centre
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Steps from Lake Crackenback and 13 minutes on foot from Kosciuszko National Park
Oaks Lake Crackenback Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

An indoor pool, a fitness centre, and a sauna are also featured at the luxury Oaks Lake Crackenback Resort. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Crackenback aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Oaks Lake Crackenback Resort has a restaurant on site.
Perrotta's Italian – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Local maps
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 95 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 10 per person
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Oaks Lake Crackenback Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 6 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hui Yan Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
it was very nice relaxing and quiet. the facilities at the resort was really nice. reception was very friendly and helpful. however, the water heater and water pressure in the studio toilet was lukewarm and low pressure. we did not stay long enough to request fixes with reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Travelled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Absolutely beautiful location

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Ian

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
This is a managed development of owner occupied homes Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable accommodation

Wonderful place near ski tube. We had a huge 2 bedroom Chalet with heaps of room and space and comfy beds. Breakfast could be improved.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New build accomodation lacking a bit of character and more compact than what is shown in photos. Site facilities great and very handy to ski tube.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing spot for a luxury break in the snow. The breakfast's each day are lovely and the staff attentive and friendly, best scrambled eggs ever. The ducks on the lake are a welcome addition.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
It’s amazing. The views. The accommodation. The food. We had the best time
Stayed 5 nights in Jul 2019