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Europa Gatwick Hotel & Spa

3.0 star property

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Photo gallery for Europa Gatwick Hotel & Spa

Indoor pool
Indoor pool
Family Room | Desk, free cots/infant beds, WiFi, bed sheets
View from property
Breakfast, lunch and dinner served

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Pool
  • Room service
  • Laundry

Explore the area

View in a map
Balcombe Road, Maidenbower, Crawley, England, RH10 7ZR
  • Tulley's Farm
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪5 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪7 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Desk, free cots/infant beds, WiFi, bed sheets

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Desk, free cots/infant beds, WiFi, bed sheets

Executive Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Lodge Room

Desk, free cots/infant beds, WiFi, bed sheets

Lodge Room

  • 12 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Family Room

Desk, free cots/infant beds, WiFi, bed sheets

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Bunk Beds OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, free cots/infant beds, WiFi, bed sheets

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Desk, free cots/infant beds, WiFi, bed sheets

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Europa Gatwick Hotel & Spa

Hotel in Crawley with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site. Housekeeping is available on request.
Europa Gatwick Hotel & Spa offers 246 accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

During your stay at Europa Gatwick Hotel & Spa, you're just a quick walk from Worth St. Nicholas' Church. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes on foot from Worth St. Nicholas' Church and a 3-minute drive from Manor Royal Business Park
  • Cats and dogs welcome for a fee
As a guest of Europa Gatwick Hotel & Spa, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Europa Gatwick Hotel & Spa. Parking is available for a fee.

This Crawley hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Europa Gatwick Hotel & Spa has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 20 minutes per day

Parking and transport

  • Parking on site (GBP 10 per day)
  • Extended parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 10 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay (maximum GBP 25 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 10 per day
  • Extended parking fee: GBP 10 per day
  • Pet fee: GBP 10.00 per pet, per stay (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Facilities fee: GBP 4.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free WiFi in public areas is limited to 20 minutes per day.

Property is also known as

Europa Gatwick
Europa Gatwick Hotel
Europa Hotel Gatwick
Gatwick Europa
Gatwick Europa Hotel
Gatwick Hotel Europa
Hotel Europa Gatwick
Hotel Gatwick Europa
Europa Gatwick Crawley
Europa Gatwick Hotel Crawley
Europa Gatwick & Spa Crawley
Europa Gatwick Hotel & Spa Hotel
Europa Gatwick Hotel & Spa Crawley
Europa Gatwick Hotel & Spa Hotel Crawley

Europa Gatwick Hotel & Spa Reviews

Reviews

5.8
Rating 10 - Excellent. 184 out of 1007 reviews
Rating 8 - Good. 183 out of 1007 reviews
Rating 6 - Okay. 221 out of 1007 reviews
Rating 4 - Poor. 177 out of 1007 reviews
Rating 2 - Terrible. 242 out of 1007 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Salima

Stayed 1 night in Jun 2025

8/10 Good

Pooja

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Carole

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to express my profound disappointment with the service and treatment my partner and I received during our stay at the your Britannia Hotel from Friday, May 23rd to Monday, May 26th, 2025. Our experience was marred by several issues that need to be addressed. Firstly, we encountered rude and discriminatory behavior from a particular (he was even worst with his rudeness and disrespectful behavior last night (Sunday - all I wanted was 2 cups because they had been taken away when I complained how dirty everything was and I left them outside the door in the day time - returning to our room with zero cups - no toilet all weekend - I had to beg and keep walking to reception to get toilet roll - totally not acceptable!!! Toilet roll surely you provide toilet roll whether there is house keeping or not and I should not be made feel like an alien and uncomfortable as a guest, asking for toilet roll - that is wrong) night receptionist on duty during our stay. His attitude was particularly/very unacceptable, and we felt that our requests were dismissed in a manner that suggested bias against us due to my partner being Polish with a beard and my being Black. Additionally, the facilities were not up to standard. Despite understanding that housekeeping might be limited during the bank holiday, basic necessities like towels were refused, and we were denied additional supplies despite our room not being serviced. The lack of communication about the wedding event, which resulted
Stayed 3 nights in May 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Staff were helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Adele

Stayed 1 night in May 2025

2/10 Terrible

Salima

Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Staff & service
Although it was busy in May 2025 there was always somewhere to park. I liked the 70s retro feel which reminded me of a small better grade holiday centre.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Looks like a 1970s Hotel built in a Spanish. Style that Has a fair bit of character .
Stayed 2 nights in May 2025

4/10 Poor

sadegh

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, dirty and pretty out of date. Worst place i have stayed and i am traveling fir work every week. Britania hotels are all same grubby and messy places. I did book this place in rush and didnt realise it was britania chain otherwise will stay well clear. Never ever again. Stay away if you have respect for your money and time. Unless they spend tonnes to refurbish it is a s**t …
Stayed 4 nights in May 2025

10/10 Excellent

Kera

Stayed 2 nights in May 2025

6/10 Okay

desmond

Easy checkin. Helpful staff
Stayed 1 night in May 2025

6/10 Okay

Simon

Stayed 1 night in May 2025

2/10 Terrible

Graham

Business traveller
Disliked: Staff & service

Parking fines for every night.

Staff not helpful in reception causing me to pay a parking fine for both nights I stayed. Not directed to input my registration number on a tablet but had to write on a form a led to believe that was all I needed to do. Would not use this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Hugleydston Furtado

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ok
Stayed 1 night in May 2025

8/10 Good

Emeka

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good property!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

e

Cheap and cheerful
Stayed 1 night in Apr 2025

8/10 Good

Kashaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic and functional

Just a short and basic stay, didnt need anything special
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked room for a family stay including 2 kids: Room size was OK but the condition of the room was not good at all. We saw the dust coming out from the carpet when someone was walking in the room. Lighting was not enough in the room as 2 bulbs were damaged. Wardrobe door was broken and in poor condition. Hence, I had to be cautious when kids are using it. Bathroom curtain was in poor condition and can see that staff is not bothered to change. Moreover, exhauster was not working in bathroom which made other member difficult to use it. Personally, I don't prefer to use this hotel again.
Stayed 1 night in Apr 2025

8/10 Good

Ganesh

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Did like the area and calmness around the hotel. Didn’t like the way the hotel is maintained.
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Jane

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid - cheap but not cheerful

Absolutely awful. Please avoid this hotel. I stayed here for two nights and here are my observations: Bathroom - fan stays on all night regardless of whether the door is shut and the lights are turned off making the room really noisy as the walls are super thin. No shower mat so the floor gets soaked as you get out. Some ridiculous tap filter so couldn't fill my water bottle properly. Bedroom - bed incredibly hard and uncomfortable. Sit on it for 5 mins and your bottom is numb. Sleep on your side and your hips hurt after 5 minutes. No plug sockets near bed - had my 3 metre cable with me and it still couldn't reach the top of the bed. Very cold in the room - heating didn't work Wifi absolutely shocking - kept dropping out Could hear everything going on in the room next door Doors banging left right and centre at all hours Room not cleaned after first night - would expect a bed make and clean towels/toiletries Toiletries awful and really tiny - the shower dispenser was full of water and no soap/shampoo Toilet paper like tissue paper I had to go and buy earplugs to try to sleep the 2nd night. Ropey Europa - you aren't wrong!!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Travelled with family

Nice Hotel

My stay was very comfortable. Nice and close to the M23 ready for my journey back home.
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great. Will stay again if in the area
Stayed 1 night in Apr 2025