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Crewe Hall Hotel & Spa

4.0 star property

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Photo gallery for Crewe Hall Hotel & Spa

Interior detail
Reception
Indoor wedding
Terrace/patio
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Gym

Explore the area

View in a map
Weston Road, Crewe, England, CW1 6UZ
  • Wychwood Park Conference Centre
    ‪6 min drive‬
  • Mornflake Stadium
    ‪6 min drive‬
  • Lyceum Theatre
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪55 min drive‬

Room options

View all photos for Classic Family

Classic Family | In-room safe, desk, laptop workspace, iron/ironing board

Classic Family

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Twin Room - Modern Wing

Classic Twin Room - Modern Wing | In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room - Modern Wing

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Feature Double Room - Old Hall

Feature Double Room - Old Hall | In-room safe, desk, laptop workspace, iron/ironing board

Feature Double Room - Old Hall

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible

Classic Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Classic Accessible

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Double Double

Deluxe Family Double Double | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Family Double Double

  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Four Poster Room - Old Hall

Four Poster Room - Old Hall | In-room safe, desk, laptop workspace, iron/ironing board

Four Poster Room - Old Hall

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room - Modern Wing

In-room safe, desk, laptop workspace, iron/ironing board

Classic Double Room - Modern Wing

9.2 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior King Room - Modern Wing

Superior King Room - Modern Wing | In-room safe, desk, laptop workspace, iron/ironing board

Superior King Room - Modern Wing

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Crewe Hall Hotel & Spa

Eco-certified hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crewe Hall Hotel & Spa offers 117 accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crewe Hall Hotel & Spa. During your stay, you'll be close to Mornflake Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, Pilates classes and fitness classes
  • 6 minutes by car from Wychwood Park Conference Centre and 7 minutes from Mornflake Stadium
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crewe Hall Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A hot tub, spa services, and a library are also featured at the eco-certified Crewe Hall Hotel & Spa. Free self parking is available.

This 4-star Crewe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Sheridan lounge – This café specialises in British cuisine and only serves lunch.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie
  • The Sheridan lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crewe Hall
Crewe Hall QHotels
Crewe Hall QHotels Hotel
Hall Crewe
Hall QHotels
Hall QHotels Hotel
QHotels Crewe
QHotels Crewe Hall
Crewe Hall Hotel
Crewe Hall
Crewe Hall Hotel Spa
Crewe Hall Hotel & Spa Hotel
Crewe Hall Hotel & Spa Crewe
Crewe Hall Hotel & Spa Hotel Crewe

Crewe Hall Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 981 reviews
Rating 8 - Good. 281 out of 981 reviews
Rating 6 - Okay. 117 out of 981 reviews
Rating 4 - Poor. 51 out of 981 reviews
Rating 2 - Terrible. 36 out of 981 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tushar

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The buildings, the exteriors are great and maintained very well. However when it comes to the rooms and value for money its highly overpriced. The staff is great and very helpful. Breakfast is very basic but expected a lot more when you pay so much for a stay. The hot food section was strictly ok and I have had much better breakfast in hotels much cheaper than these. Room is good and spacious but there is no AC. They provide a fan which is of no use as there its not powerful at all and the nearest plug point is far off the bed. Keeping the windows open doesn't help either. Poor mattresses, we could literally feel the springs on the surface of the mattress. No plug points near the bed sides either, which is quite common in rooms these days. The only good thing was the dinner at the Brasserie which was great but we had to pay for it separately, so I won't consider it a positive in the review. Overall the stay wasn't convenient at all. Paying almost 150£ per night with all the above things makes it waste of money.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful venue with great amenities, taken advantage of the gym and spa area as well as the bar. Great night sleep and perfect for proximity to a wedding i attended. Did have an issue with the key cards needing to be reset , but this was minor and didnt create any issue. Breakfast buffet was really top notch too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, Baston

Business traveller
Liked: Amenities
Fantastic old building, well maintained, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel with a beautiful heavily carved wood interior. Found it by accident and am so glad we did. Will definitely stay there again.
Stayed 2 nights in May 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. Great facilities. Large rooms. Friendly and helpfiul staff. The only downside was that the bar was overpriced. Hotels can charge more than pubs but this was double the price which I thought was too much.
Stayed 3 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, great dinner and breakfast is well varied. Will absolutely stay again
Stayed 1 night in May 2025

2/10 Terrible

Gaynor

Stayed 1 night in May 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Good evening My name is Rob Stanford and I stayed at your hotel the 24th of May until Monday 26th of May. You have a lovely premises, but you’re really let down by your maintenance team. My partner and I went for drinks in the bar and the amount of lightbulbs out showed a real lack of care. There was loads of lightbulbs also out in the pool area. Breakfast in the brasserie is not a great success. Eggs needs to be cooked more to order as they was hard as bullets but the real concern is the lack of control from management. No one was directing staff what to do,where to clean and what to tidy up. I know we came down for breakfast quite late on the Monday but to have an 81-year-old man doing all the cleaning and tidying up while all the rest of the staff stood around pretending to do nothing. It’s not on. People are having to queue to get clean mugs, tables littered with debris and managers wandering doing nothing but pretending to be working hard. I have been in hotel management for the last 30 years and it was a pretty disappointing scene. All I can say is if I was in charge, they would’ve been directing the staff and getting their hands dirty rather than standing round at reception desks. Rob Stanford
Stayed 2 nights in May 2025

8/10 Good

Paul

Stayed 6 nights in May 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for me and my friend to celebrate her 60th birthday. Had a lovely relaxing time , meal was lovely and staff were amazing . Had a lovely stay thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place
Stayed 1 night in May 2025

10/10 Excellent

Daniella

Stayed 1 night in May 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic buildings with modern well equipped rooms
Stayed 1 night in May 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Crewe Hall to celebrate our wedding anniversary. Sage were lovely, even upgrading us to a better room with four poster as a recognition of our anniversary. Food was great, champagne bar was lovely and the sun even shone so we could enjoy outdoor seating whilst waiting for our room to be ready. Lovely stay, would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Clair

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with great facilities.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

8/10 Good

Mary Amelia

Hotel was fantastic and the bedrooms and spa were both excellent. The only negative was the breakfast which was cold and very disorganised as they kept running out of things. Other than the breakfast it was a perfect break
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Crewe Hall

Great reception staff Magdalena and very helpful, lovely gym and pool area!! Bedroom was spotless, bed was quite hard.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Stayed 1 night in Apr 2025