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Hotel Terra Sur Cuenca

3.0 star property

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Photo gallery for Hotel Terra Sur Cuenca

Deluxe Apartment, Mountain View | Private kitchen | Microwave, electric kettle
Reception
Family Apartment, 2 Bedrooms, 2 Bathrooms | Living area | 32-inch plasma TV with cable channels
Luxury Quadruple Room, Multiple Beds, Private Bathroom | Minibar, in-room safe, individually decorated, individually furnished
32-inch plasma TV with cable channels

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Remigio Romero 2- 61 y Remigio Tamariz, Cuenca, 010103
  • Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • New Cathedral of Cuenca
    ‪14 min walk‬
  • Calderon Park
    ‪14 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor

Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, Mountain View

Deluxe Apartment, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Apartment, Mountain View

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Mountain View

Luxury Apartment, 2 Bedrooms, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Luxury Apartment, 2 Bedrooms, Mountain View

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor

Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor | Minibar, in-room safe, individually decorated, individually furnished

Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View

Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View

  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms

32-inch plasma TV with cable channels

Family Apartment, 2 Bedrooms, 2 Bathrooms

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Luxury Quadruple Room, Multiple Beds, Private Bathroom

Luxury Quadruple Room, Multiple Beds, Private Bathroom | Minibar, in-room safe, individually decorated, individually furnished

Luxury Quadruple Room, Multiple Beds, Private Bathroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Grand Apartment, 2 Bedrooms

Grand Apartment, 2 Bedrooms | Minibar, in-room safe, individually decorated, individually furnished

Grand Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Design Apartment, 1 Queen Bed, Terrace, Mountain View

32-inch plasma TV with cable channels

Design Apartment, 1 Queen Bed, Terrace, Mountain View

  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Apartment, 1 Queen Bed, Terrace, Mountain View

32-inch plasma TV with cable channels

Elite Apartment, 1 Queen Bed, Terrace, Mountain View

  • 56 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, 1 Queen Bed, Private Bathroom, Mountain View

Shower, rainfall showerhead, free toiletries, hair dryer

Panoramic Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Terra Sur Cuenca

Hotel with free parking, a quick walk to University of Cuenca's Orchid Garden
This hotel features a rooftop terrace, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe.
Hotel Terra Sur Cuenca offers 11 accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Hotel Terra Sur Cuenca, you're just a quick walk from Pista De Bicicross Bmx Cuenca. You'll find features such as free WiFi in public areas and free self-parking, plus a rooftop terrace.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a rooftop terrace
  • Within a 15-minute walk of University of Cuenca's Orchid Garden and Alejandro Serrano Aguilar Stadium
  • Airport shuttle service available for a fee
As a guest of Hotel Terra Sur Cuenca, you'll find a rooftop terrace, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cuenca hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Desk
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Terra Sur Cuenca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: USD 5 per night (16 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Hotel Terra Sur Cuenca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0104421326001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Sur Cuenca Apartment
Terra Sur Apartment
Terra Sur Cuenca
Hotel Terra Sur Cuenca Hotel
Hotel Terra Sur Cuenca Cuenca
Hotel Terra Sur Cuenca Hotel Cuenca

Hotel Terra Sur Cuenca Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not good enough for the price

The location is good. The receptionist was also very kind. We had to pay for the additional guest around 18 dollars. (I had booked one double room but for 1 person). The room offers plates and cups but they were dirty. In addition, the shower did not work correctly (it changed from cold to warm every 2 minutes). For the price we ended up paying for this hotel (almost 50 dollars), I am sure we could' ve found a better hotel in Cuenca.

8/10 Good

ARTURO GUILLERMO

Liked: Cleanliness, property conditions & facilities, room comfort

No es un hotel, son apartamentos.

La recepción no es permanente, es conveniente llamar por teléfono antes de arribar.