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Kuna Hotel

3.5 star property

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Photo gallery for Kuna Hotel

Property entrance
Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk
Business centre
Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. de las Américas 10-93 y Luis Corder, Cuenca, Azuay
  • Place, Calderon Park
    ‪19 min walk‬
  • Place, New Cathedral of Cuenca
    ‪19 min walk‬
  • Place, Convent of the Assumption
    ‪19 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪8 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • City view
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Habitacion doble matrimonial

Habitacion doble matrimonial | Premium bedding, minibar, in-room safe, desk

Habitacion doble matrimonial

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • City view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Jetted Tub

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Kuna Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
Kuna Hotel offers 20 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include a shower and hairdryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Kuna Hotel, you'll be within walking distance of Civic Plaza. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Kasa, a café that serves international cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Church of Santo Domingo and a few minutes from San Blas Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. The business-friendly Kuna Hotel also features tour/ticket assistance, a garden, and concierge services. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Kasa – This café specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kasa

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 29 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 4 per vehicle (return)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Kuna Hotel.

Property is also known as

Kuna Hotel Cuenca
Kuna Hotel
Kuna Cuenca
Kuna Hotel Hotel
Kuna Hotel Cuenca
Kuna Hotel Hotel Cuenca

Kuna Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mariuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are service excellent
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Vanessa

I didn’t like the room, it is not like photos but the service was good and the breakfast too
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service
Buena atención y buena localización
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Santiago Rafael Mantilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio cómodo

Muy bueno el hotel, muy buena atención, recomendado, en la próxima visita a cuenca volvería quedé complacido...recomendado
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Adri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y el servicio excelente
Stayed 1 night in Oct 2022
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atencion cordial
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

TRuly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, friendly staff and clean

Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes habitaciones y excelente servicio, la próxima regreso con toda la familia
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place not far from the old town.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They have really made us welcome. The food is delicious.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.
Stayed 9 nights in Jan 2019
Verified

8/10 Good

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cost benefit relationship, good food and near the industrial area.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Perfecto
Stayed 2 nights in Aug 2018
Verified

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Good hotel, clean, poor breakfast

Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, clean rooms, lovely breakfast buffet

We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.
Stayed 8 nights in Nov 2017
Verified

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Cuenca, Ecuador

Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATENTO CON LOS CLIENTES

EL PERSONAL MUY CORDIAL Y PREOCUPADO PORQUE EL CLIENTE SE SIENTA CÓMODO. ESTA UBICADO ADECUADAMENTE, PARA PODER MOVILIZARSE A CUALQUIER LUGAR DE LA CIUDAD, ASÍ COMO MUY FÁCIL PARA LLEGAR O SALIR DE LA CIUDAD.
Verified

8/10 Good

Galo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y cómodo y con ubicación estratégica

Hotel alejado de ruidos. sitio estrategico para poder desplazarse a los alrededore. Ubicación fuera de complicado trafico del centro de la ciudad.
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y desayuno

Todo estuvo muy bien, excepto que tuvimos un inconveniente la primera noche. Por motivos personales nos fue imposible asistir la primera noche, pero fuimos al siguiente día, debido a que eran las fiestas de Cuenca casi nos dejan sin habitaciones, pero gracias a la atención de la recepcionista no recuerdo su nombre nos pudo ayudar con las habitaciones, al llegar al hotel todo estuvo perfecto, el check in rápido pero mi habitación y la de mis suegros no eran las que yo había reservado, pero la tercera habitación que reservé fue una triple pero la señorita de recepción nos solucionó el problema ya que la habían cedido a otra persona y nos otorgó una suite con una cama adicional. La verdad que nosotros y mi suegro pasamos una noche difícil ya que las camas eran muy pequeñas, pero lo solucionaron al siguiente día ya que desocuparon las demás habitaciones y nos dieron unas lindas habitaciones. El desayuno fue muy bueno y la atención por parte del personal fue excelente, excepto por una señorita que fue la que me atendió por teléfono y la noté molesta por el inconveniente que tuvimos al no poder ir el primer día de la reservación, por lo demás todo muy bien, nos llamó la atención que todo el personal era femenino.
Verified

10/10 Excellent

Jose Isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo para viajeros ejecutivos y familias

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