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Casa Francisco Cuernavaca

4.0 star property
VIP Access

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Photo gallery for Casa Francisco Cuernavaca

Relax by the serene pool surrounded by lush greenery and palm trees, with comfortable seating options and a shaded area.
Executive room, Pool front, 2 double beds | 1 bedroom, premium bedding, down duvets, pillow-top beds
Superior Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds
CASA FRANCISCO's elegant entrance features a bold sign and lush greenery.
Relax in a serene outdoor space surrounded by lush greenery and comfortable seating.

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪3 min drive‬
  • Cuernavaca Cathedral
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Room

Junior Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Executive room, Pool front, 2 double beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive room, Pool front, 2 double beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (1015)
The price is €82
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Fiesta Inn Cuernavaca

About this property

Casa Francisco Cuernavaca

Beaux Arts hotel connected to a shopping centre in Cuernavaca with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Casa Francisco Cuernavaca. During your stay, you'll be connected to a shopping centre and within walking distance of Chapultepec Ecological Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Primavera
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • 10 minutes on foot from Chapultepec Ecological Park and a 2-minute drive from Juan Soriano Museum
As a guest of Casa Francisco Cuernavaca, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. The family-friendly Casa Francisco Cuernavaca also features a terrace, a garden, and concierge services. Free self parking is available.

This 4-star Cuernavaca hotel is smoke free.

The hotel hosts a free manager's reception daily.
Primavera – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1012 reviews
Rating 8 - Good. 261 out of 1012 reviews
Rating 6 - Okay. 112 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 43 out of 1012 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Armando

Stayed 1 night in Apr 2025

10/10 Excellent

Krzysztof, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

Frida

Travelled with partner
Liked: Cleanliness, staff & service
el gimnasio solo sirve una caminadora de las dos y no hay aire acondicionado, pero los que te reciben son súper amables, los cuartos muy limpios, las áreas comunes están bien
Stayed 2 nights in Apr 2025

8/10 Good

Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general bien

En general todo bien! Salvo 2 ocasiones que abrieron nuestra puerta la persona de la limpieza que porque según le habían reportado que estaba libre la habitación! Otro aspecto en mejorar es la presión de la regadera, sale a cuenta gotas
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Oscar, Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet, very good service and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia, sin duda repetiría! Lo único que se puede mejorar son los alimentos en el buffette de la mañana, pero no quiere decir que sean malos.
Stayed 3 nights in Apr 2025

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the employees were great, very clean, beautiful and friendly place. Great for young families and couples. Unfortunately we didn't have an opportunity to try the restaurant, however it looked like they had a nice variety of food for breakfast. Our only complaint would be the water pressure in the shower was very low. If the hotel could have a detachable shower head it would be more helpful. Thank you Casa Francisco!
Stayed 4 nights in Feb 2025

6/10 Okay

Fausta

Liked: Staff & service
There was a few
Stayed 7 nights in Mar 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

FERNANDO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
El trato en Recepción dejó que desear, aunque llegamos temprano y sabíamos que se pagaba un extra por poder tomar el cuarto antes, nos ofrecieron darlo un hora antes (2 PM), pero vimos que entregaron antes a otros huéspedes, incluso una era mi hermana y les pedimos si nos podían ayudar ya que teníamos un evento a medio día y encestábamos arreglarnos. de manera poco cortes nos dijeron que el nuevo horario era a las 3 PM, lo cual nos molestó mucho, no pudimos hablar con el gerente. y aunque si nos dieron el cuarto antes, el mal rato quedó. El cuarto limpio, pero el lavabo tapado, la regadera sale muy poca agua y del aire acondicionado cae agua al piso del cuarto. Buen Buffet con excelente servicio, pero tristemente no volveríamos al hotel.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cobraron una niña adicional a pesar de tener la habiatacion de 2 camas Matrimoniales. En la noche muchísimo ruido; no te permite dormir. Cero recomendable
Stayed 1 night in Feb 2025

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room doesn't have coffee machine. Dead bolt was broken.i don't feel safe
Stayed 1 night in Feb 2025

6/10 Okay

Jean Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Recomiendo este lugar para una estancia rápida, esta bien ubicado y la atención del personal es buena. El cuarto es amplio, la cama está bien y se tienen todas las amenidades necesarias. Resaltaría que no son habitaciones nuevas, tienen algunos detalles como cortinas desgastadas, caja fuerte sin funcionar, muebles viejos, etc. Nosotros pagamos por el desayuno, el cual calificaría normal. Tiene variedad de platillos, comal y fruta de temporada. Algunas cosas no estaban buenas como el café y el huevo a la mexicana. En general creo que relación precio calidad está normal.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well maintained property
Stayed 4 nights in Feb 2025

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, reasonably priced. Attentive staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Gildardo

Travelled with partner
People was very friendly and the place was very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jan 2025

10/10 Excellent

HORACIO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

arturo

Stayed 7 nights in Aug 2024