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Forrest Hotel & SPA

4.0 star property

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Photo gallery for Forrest Hotel & SPA

Interior detail
Interior
View from room
Steam room, body treatments, hydrotherapy, hot stone massages
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym

Explore the area

View in a map
Av Chalma Sur # 122, Cuernavaca, MOR, 62180
  • Place, ASLI Spanish Language Institute
    ‪19 min walk‬
  • Place, Calvario Church
    ‪7 min drive‬
  • Place, Borda Gardens
    ‪9 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub | Jetted bathtub

Suite, Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Forrest Hotel & SPA

This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Forrest Hotel & SPA offers 21 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at Forrest Hotel & SPA, you'll be within walking distance of Spanish Language Institute - Day Course. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Continental breakfast offered for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, reflexology or body wraps at Aqua
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Spanish Language Institute - Day Course and a few minutes from ASLI Spanish Language Institute
  • Cats and dogs welcome for a fee (restrictions apply)
Forrest Hotel & SPA offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, spa services, and a garden are also featured at the business-friendly Forrest Hotel & SPA. Free valet parking is available.

This Mediterranean Cuernavaca hotel is smoke free.

Guests can enjoy continental breakfast for a fee.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee: MXN 150 per person
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (1,076 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 400 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 per person
  • Pet fee: MXN 400 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ayurveda Palace Hotel Cuernavaca
Ayurveda Palace Hotel
Ayurveda Palace Cuernavaca
Ayurveda Palace
Ayurveda Palace
Forrest Hotel & SPA Hotel
Forrest Hotel & SPA Cuernavaca
Forrest Hotel & SPA Hotel Cuernavaca

Forrest Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 212 reviews
Rating 8 - Good. 63 out of 212 reviews
Rating 6 - Okay. 16 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 6 out of 212 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, buen servicio de desayuno, personal amable y servicial
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very hard
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un fin de semana de descanso

Fuimos sólo 1 noche y nos gusto mucho, tiene una vista muy bonita, la comida del restaurante es muy rica, todo el personal es muy amable y nosotros contratamos el servicio de SPA excelente servicio en costo calidad, definitivamente vamos a regresar!
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Nora Susana

Liked: Staff & service, amenities, property conditions & facilities
No me gusto el Brunch dominical, muy sencillo para el precio
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, personal fantástico; el único inconveniente es que las Albercas tienen agua fría una y otra helada.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy agradable una vista espectacular de los volcanes, muy limpio, atención amable y correcta de recepción, meseros y personal de limpieza. Es pet friendly sus areas muy agradables y cuidadas
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

CINDY IVETTE

Disliked: Staff & service, amenities, property conditions & facilities
I was given a pet friendly room that smelled like bleach and mold. It was changed after I spoke with the front desk. However, this is not a VIP access hotel at all
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Martha Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y con una hermosa vista. Buen servicio
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy bonito.

Lugar hermoso y la comida deliciosa, la crema de frijol es muy rica.
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Viridiana Sampayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es posible que en 15 días no pueda realizar una factura y mi empresa ya me está pisando los talones.... muy mala experiencia si van por negocios.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

URIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien hotel bonito y a buen precio
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Serviciazo. Están dejando caer las instalaciones tremendamente. Hay humedad en los cuartos, os mosquiteros rotos, las tumbonas rotas, el puente sin reparar. Pero la gente es extraordinaria
Stayed 1 night in Sep 2021
Verified review

8/10 Good

FERNANDO MENDOZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy agradable la estancia y la vista a la Ciudad
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Gustavo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio en general buena actitud de los empleados , lo único malo sería que ambas albercas son de agua fría no hay un auq este templada el agua y que faltaría más iluminación en la noche pero de ahí en fuera estubo muy bien el hospedaje
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Pedro Aranda

Liked: Property conditions & facilities
El agua de la slberca esta muy helada
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo que el agua de las albercas es fría, entiendo se puede calentar un poco el agua a través de prender las bombas de la alberca pero el sistema en ambas albercas estaba en mantenimiento
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Dulce

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Un establecimiento con personal agradable. Sin embargo, al llegar no había luz, nos hicieron esperar 30minutos para el check in, luego intentamos bañarnos y no había agua. Al marcar a recwpcion
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto la vista desde mi habitacion, la zona en la que se encuentra es muy tranquila, el personal muy amable
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio

Muy buen servicio y amabilidad. Sobre todo del mesero del restaurante.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall it was a very good experience. Friendly staff, clean rooms, great view from my room’s balcony. However, employees don’t inform clients of their services. I had to ask about services ( I may have missed something). They don’t provide a menu, so you may have to walk to the restaurant to read the menu. No coffee maker in the room. Finally, be prepared to carry your own luggage up and down the steps because they don’t offer help and, since it’s outdoors, they don’t have elevators.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto sobre todo por lo silencioso y ordenado en estas épocas del COVID sobre todo.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service

comentarios malos

las fotos que aparecen en la pagina ya son viejas porque cuando llegas no se parece a lo que anuncian, al hablar por telefono te dan unos precios y al llegar te dan otros mas caros, lo unico rescatable la vista y las areas verdes que si cuidan. en el restaurante ni como ayudarles no hay lo que pides de la carta, piden disculpas que porque se les termino el gas en fin tuve que salir a comer fuera del establecimiento.
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad y la vista
Stayed 1 night in Jul 2021