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Polo Cusco Suites

3.5 star property

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International cuisine
Interior entrance
Property entrance
Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Junior Suite, Jetted Tub, City View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002
  • Place, Coricancha
    ‪15 min walk‬
  • Place, Plaza de Armas
    ‪18 min walk‬
  • Place, San Pedro Market
    ‪5 min drive‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Single Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Triple Room, City View

  • City view
  • 22 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, Jetted Tub, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

7.8 out of 10
Good
(10 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Polo Cusco Suites

A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Polo Cusco Suites offers 45 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Polo Cusco Suites. During your stay, you're just a quick walk from Inca Pachacutec Monument. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Sky Room
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 5-minute walk from Inca Pachacutec Monument and 6 minutes on foot from Cusco Craft Center
  • Airport drop-off, train station pick-up and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Polo Cusco Suites. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Sky Room – This bar specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Room

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Cusco Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PEN 100 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Polo Cusco Suites offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20600714989
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Polo Cusco Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 668 reviews
Rating 8 - Good. 236 out of 668 reviews
Rating 6 - Okay. 75 out of 668 reviews
Rating 4 - Poor. 31 out of 668 reviews
Rating 2 - Terrible. 22 out of 668 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonieta

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
This hotel was very nice, especially considering the price. We ate in the hotel restaurant, which was on the top floor with a beautiful view!
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Got stuck in Cusco for a night and it was all we needed
Stayed 1 night in Nov 2025

4/10 Poor

Ruby

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water for the jacuzzi tub. The front desk sent someone to the room. He was able to get hot water but it barely came out of the faucet. It took 45 minutes to fill enough to use the jacuzzi jets. When I turned on the jets rancid water shot out which caused my 45 minutes worth of water to stink. There is no a/c. I asked for a fan. No fan. Was instructed to open the windows. Only 1 window opened - the other was welded closed. Had noise from the street all night and the room was too warm. Not impressed and definitely cannot recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Amenities
Great value for the price!
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with fried staff. Breakfast included and even coca tea available at front desk for free
Stayed 2 nights in Sep 2025

10/10 Excellent

carlos

Stayed 2 nights in Sep 2025

10/10 Excellent

Surendar

Stayed 1 night in Sep 2025

4/10 Poor

JOSE

Stayed 5 nights in Jul 2025

10/10 Excellent

Susana

Travelled with family
Stayed 2 nights in Jun 2025

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Mar 2025

8/10 Good

Juan Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for very good orice

It is a nice hotel. I was on junior suite which is of a good size and modern. No air conditioning heat or cold. It has a restaurant on the 12th floor with Amazing city views. Is good for the price . Doesn't have gym
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff! There was this really handsome young guy that was super helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place, magical hotel. I genuinely have zero complaints.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were exceptionally friendly and understanding, especially as I dealt with an issue with LATAM; they went above and beyond to assist me. The building’s elevator is a welcomed convenience, as every step at 3,500 meters above sea level is no small feat. The view from the 12th-floor bar is truly breathtaking. While the room felt a bit outdated, this was reflected in the price, making it overall a good value for the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendi, Listowel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The restsurant was booked but they provided room service and the food was excellent. I checked out before breakfast so they supplied a boxed lunch. It is a great licatiin uf you are taking the Inka Express as it is less than a 5 minute walk.
Stayed 1 night in Sep 2024

6/10 Okay

Annette

Travelled with family
Check in took extremely long
Stayed 1 night in Aug 2024

6/10 Okay

melissa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Construction noise and music from local bars kept us up most of the night.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Amenities
Great place. Great Price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view. Great food. Super clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the city, super clean and friendly staff
Stayed 1 night in Jun 2024