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Best Western Plus Rockwall Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Lobby
Property amenity
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
996 E I-30, Rockwall, TX, 75087
  • Place, Lake Ray Hubbard
    ‪3 min drive‬
  • Place, The Harbor Rockwall Mall
    ‪3 min drive‬
  • Place, Texas Health Presbyterian Hospital Rockwall
    ‪4 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

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Exterior
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About this property

Best Western Plus Rockwall Inn & Suites

Hotel connected to a shopping centre in Rockwall with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 15 years old are not allowed in the fitness facility.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rockwall Inn & Suites. During your stay, you'll be connected to a shopping centre and within walking distance of The Park at Hickory Ridge. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Lake Ray Hubbard and a few minutes from The Harbor Rockwall Mall
Best Western Plus Rockwall Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Rockwall Inn & Suites. Self parking is free.

This Rockwall hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height bed (60 centimetre high)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (44 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Best Western Plus Rockwall Inn & Suites.

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 219 reviews
Rating 8 - Good. 46 out of 219 reviews
Rating 6 - Okay. 31 out of 219 reviews
Rating 4 - Poor. 7 out of 219 reviews
Rating 2 - Terrible. 12 out of 219 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service

Eh

Difficult to get in and out of, though not their fault because the road is under construction but it was still frustrating. . Our air conditioner would only work if you turned it down to the lowest setting and even then it never got really cool. Basically zero options to watch tv, the good thing was we were able to connect to Netflix. Our bathroom light wouldn't go off all the way no matter which was we flipped the switch, even tried others thinking maybe it was connected to one of them. If you have to stay it's manageable but i would not stay again if other options are available.
Stayed 1 night in Aug 2025

10/10 Excellent

Caycie

Travelled with family
Liked: Cleanliness, staff & service
The queen size beds were actually full size.
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Many stores and restaurants nearly the hotel. Beds are comfortable and the room smelled clean. Hotel's rates are reasonable.
Stayed 2 nights in Jul 2025

6/10 Okay

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not clean, specifically the tub & shower.
Stayed 1 night in Jul 2025

8/10 Good

Burt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

america

Travelled with family and small children
Stay was ok. Last night there was a bunch of kids roaming the halls and making a bunch of noise and slamming door would not let us sleep. Told front desk staff and the addressed issue but kids continued we just decided to leave and check out early.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hilsen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

2/10 Terrible

Zachary

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very dissatisfied with this hotel. The air conditioner did not work in our room, and it was very dirty, outdated and ran down.
Stayed 1 night in Jul 2025

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room door did not lock, room was very dirty, cockroaches in the room - all together not up to standards
Stayed 4 nights in Jul 2025

6/10 Okay

Chrismar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel and service were nice. The only issue were the tub wasnt clean enough plus they long strings of hair in and around the tub area
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, amenities
Friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Everything was good, When I was brushing my teeth, a bug, looked like a roach, came from around the sink. That was the only thing that made me not give a rating of excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute we walked in the door, we knew we'd made the right choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette

Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a distinct odor as soon as you entered the hallway to the rooms. The refrigerator did not work. There were roaches. They did not replace the used towels after the first night (day cleaning). Overall a 2 star hotel at best, would not stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Boluwatife

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Christopher

Stayed 1 night in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities
Is an older property but for a one night stay, it had what we needed. Breakfast was good.
Stayed 1 night in Apr 2025

6/10 Okay

adenike

Stayed 5 nights in Jun 2025

10/10 Excellent

Fredda

Stayed 1 night in Jun 2025