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Comfort Inn Plano-Dallas

2.5 star property

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Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
BBQ/picnic Area
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪12 min walk‬
  • Shops at Willow Bend
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Plano - Dallas

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (705)
The price is €83
for 1 room
includes taxes & fees
12 Jun - 13 Jun
Quality Inn West Plano - Dallas

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and WiFi in public areas. Free weekday breakfast and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Comfort Inn Plano-Dallas offers 131 accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Plano-Dallas. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Enjoy features like free breakfast and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • WiFi in some public areas for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing
  • Cats and dogs welcome for a fee
WiFi is available in public spaces for a fee. There's an onsite 24-hour business centre. Free breakfast is served on weekdays. The business-friendly Comfort Inn Plano-Dallas also features a 24-hour fitness centre, laundry facilities, and express check-out. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 396 reviews
Rating 8 - Good. 49 out of 396 reviews
Rating 6 - Okay. 36 out of 396 reviews
Rating 4 - Poor. 32 out of 396 reviews
Rating 2 - Terrible. 96 out of 396 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better options

We stayed here after a family emergency which ended us up at Baylor heart hospital and when we checked in there was NO hot water to shower with the elevators didn’t work so we had to take the stairs which smelled like a bus stations down town covered in urine. The bed was good. The breakfast was trash would never recommend please fix your establishment.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service
Elevator was down but the service from staff was great
Stayed 1 night in Feb 2025

8/10 Good

Jalicia

Stayed 1 night in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

8/10 Good

Suren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Lossie

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator wasn’t working had to go up 5 flights of stairs with children
Stayed 1 night in Feb 2025

6/10 Okay

Jermaine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Conan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Travelled with family
Disliked: Staff & service, property conditions & facilities
No working elevator and the put us on the 4th floor, No hot Water, no food out for breakfast that was edible, the woman at the front dealbwas rude and did not have answer to when any of the issues would be resolved. Then when we called Expedia for help they would not find us a like price hotel in the area we were staying. Then Expedia threaten to charge a $120.00 cancellation fee if we changed hotels on our own. It was the first night of a two night stay. Would you use Expedia again?
Stayed 2 nights in Feb 2025

4/10 Poor

Dolores

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Sid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was out, no hot water!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ecclesiasticus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Vanessa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Doreen

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel we have ever stayed at. The elevators were broken, and we were on the 4th floor. The stairwell was grimy, with spilled food on the stairs that did not get cleaned up. The advertised full breakfast was virtually non-existent. Our room did not have enough towels, and no extras other than hand and floor towels were available when we asked (and we had to retrieve them ourselves). One of our rooms had a broken a/c unit, the other one had mold in the bathroom that you could smell when turning on the shower. The carpet was nasty, there were fingerprints all over the microwave, things were not clean. We were supposed to stay two nights, but cancelled the second night because it was so bad. No refund was given for the second night, despite the hotel obviously not being in the condition they advertised. Would give zero stars if I could.
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Feb 2025

8/10 Good

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities
The room needs cosmetic work bad. Room 303 door hard to open and close, carpet needs replaced because multiple parts missing. Also elevator unusable entire stay. Thanks.
Stayed 5 nights in Feb 2025

4/10 Poor

Trenton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Jerardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Canceled my booking
Stayed 1 night in Feb 2025

2/10 Terrible

Aubriea

Disliked: Cleanliness, staff & service, property conditions & facilities
Been at cheer competition all day we came from out of town! I made it here and we were told that there was on room left but elevators were down and they said I could walk or get a refund! I HAD ALREADY PAID A WEEK IN ADVANCE! We made it at almost 10 and I didn’t have time to search for another room on top of that everything smelt like cigarettes and there was no wash cloths
Stayed 1 night in Feb 2025

2/10 Terrible

Moses

Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025