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Hyatt Place Dallas/Garland/Richardson

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Dallas/Garland/Richardson

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Interior
Breakfast, lunch, dinner served; American cuisine
Terrace/patio
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Curtis Culwell Center
    ‪3 min walk‬
  • Hawaiian Falls Garland
    ‪2 min drive‬
  • Firewheel Town Center Mall
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Dallas/Garland/Richardson

Hotel in Garland with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with MP3 docking stations and a safe. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Garland/Richardson gets high marks from our customers. During your stay, you're just a quick walk from Curtis Culwell Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Gallery Cafe
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 9 minutes by car from Lake Ray Hubbard and 13 minutes from University of Texas at Dallas
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas/Garland/Richardson offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12000 square feet (1080 square metres) and includes a conference centre. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Dallas/Garland/Richardson. Self parking is free.

This 3-star Garland hotel is smoke free.

Guests are served a free buffet breakfast daily.
Gallery Cafe – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Stayed 4 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

Marquitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for my twin grandsons graduation. We stayed at Hyatt Place in Garland, Texas the hotel stay was a great experience. Beautiful rooms, everything was clean, the staff from the housekeeping to the front desk they were emaculent. The breakfast was fantastic, love the set-up. We've never been to one like that. I'm spilling the tea to others when visiting, to book Hyatt Place.
Stayed 2 nights in May 2025

4/10 Poor

Munan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Munan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. Asked them to clean the room and never did it
Stayed 2 nights in May 2025

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing spot to relax and have fun. The staff was great.
Stayed 1 night in May 2025

10/10 Excellent

Brandye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT AT THIS PROPERTY AND I WILL DEFINITELY STAY AGAIN IF I HAD TO
Stayed 2 nights in Mar 2025

10/10 Excellent

Oshanik

Stayed 3 nights in Apr 2025

10/10 Excellent

Oshanik

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every time I’m in town visiting my son I stay here. Staff is friendly and easy going. complementary breakfast is amazing. I love staying here 10 out of 10.
Stayed 3 nights in May 2025

10/10 Excellent

Van-Manh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Highly recommended! Nice staffs, clean and great amenities!😊
Stayed 1 night in May 2025

4/10 Poor

Theresa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The floors in the elevators were constantly wet or dirty. On the last day we saw a roach in our room gave us the heebeegeebees! We should not see any insects in a hotel room much less a roach!
Stayed 3 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Phuong Binh

Stayed 1 night in May 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister and I were in Dallas for a cousin's funeral. She is diabled. I reserved a room with two queen beds and our room had only one king bed. I am not sure why this was done.
Stayed 3 nights in May 2025

2/10 Terrible

Cameron

Stayed 1 night in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great customer service and clean

The property is very clean, the service staff was very polite.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place as always.

Traveling through on our way home. The place is easy to get to. It’s clean and comfortable. We use this hotel each time we need a place in Dallas.
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday sleepover

We had a birthday sleepover for 13-year-olds here in May. Here is my honest review. Cons: Could not reserve connecting rooms and didn't get them (did at least get side by side). Breakfast was meh. They didn't have a waffle maker, just the limp freezer waffles. They didn't even have salsa for the eggs (hello, this is Texas). Pros: There was a nice eating area where we were able to eat pizza for dinner. We had the pool mostly to ourselves. There is a nice wet/dry area where you can dry off before going back into the rest of the hotel. Rooms were clean and staff was nice. Overall, a nice experience for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sachin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near and clean. Breakfast menu has lot of vegetarian options
Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christa

Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 5 nights in May 2025