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SureStay by Best Western Irving Grapevine DFW North

2.0 star property

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Photo gallery for SureStay by Best Western Irving Grapevine DFW North

In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Fitness facility
Exterior
Pool

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Free airport shuttle
  • Pool
  • Breakfast included
  • Parking available
  • Housekeeping

Explore the area

View in a map
4325 W John Carpenter Fwy, Irving, TX, 75063
  • Place, Lee Park
    ‪2 min drive‬
  • Place, Grapevine Mills Mall
    ‪5 min drive‬
  • Place, Gaylord Texan Convention Center
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About this property

SureStay by Best Western Irving Grapevine DFW North

Hotel with free breakfast, in the vicinity of Irving Convention Center
This smoke-free hotel features a fitness centre, a business centre and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands.
SureStay by Best Western Irving Grapevine DFW North offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at SureStay by Best Western Irving Grapevine DFW North, you'll be close to Great Wolf Lodge Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 6 minutes by car from Irving Convention Center and 7 minutes from Toyota Music Factory
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay by Best Western Irving Grapevine DFW North. Self parking is free.

This Irving hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 6 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 100 per night
  • 0.52 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
SureStay by Best Western Irving Grapevine DFW North offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Grapevine
Days Inn Grapevine Hotel
Days Inn Grapevine Hotel Irving Airport North DFW
Days Inn Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn Irving Grapevine Dfw Airport North Hotel Irving
Days Inn Irving Grapevine DFW Airport North Hotel
Days Inn Wyndham Grapevine DFW Airport North Hotel
Days Inn Wyndham Irving Grapevine DFW Airport North
Days Inn Wyndham Grapevine DFW Airport North
Days Inn by Wyndham Irving Grapevine DFW Airport North Hotel
Days Inn by Wyndham Irving Grapevine DFW Airport North Irving

Reviews

SureStay by Best Western Irving Grapevine DFW North Reviews

6.8

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 107 reviews
Rating 8 - Good. 23 out of 107 reviews
Rating 6 - Okay. 16 out of 107 reviews
Rating 4 - Poor. 13 out of 107 reviews
Rating 2 - Terrible. 20 out of 107 reviews

Reviews

2/10 Terrible

Gloria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smell inside the room. TV was not working. We saw a couple of roaches in the bathroom. Even a 1/2 star will be to much.
Stayed 1 night in Aug 2025

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again !
Stayed 2 nights in Aug 2025

10/10 Excellent

Keno

Stayed 6 nights in Jul 2025

4/10 Poor

srinivasa

Disliked: Cleanliness, staff & service
2 of 3 lamps in the room are not functioning. they were never replaced inspite of my complaint. Bad smell inside the room . I guess the carpet is never cleaned . Lot of dust beind the bed frame and corners of the room. Also I donot understand why the check out time is 11 am and not 12 noon. The room service lady knocked at 10:50 am and told me to vacate as she has to clean the room. overal below average .
Stayed 1 night in Aug 2025

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend the Extra, & Have a Nicer Room
Stayed 2 nights in May 2025

6/10 Okay

Melissa

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Minerva

Liked: Cleanliness, room comfort

More of a Motel type of Hotel.

Airport Transfer was bad, I called ahead to inform my flight would get there at 1am, and told no problem call when you arrive and the 24hr airport shuttle will pick you up. I had to wait an hour in a lonely terminal smelling powerwash detergent. Also, room keys kept getting unprogrammed which was very inconvenient having to go back and forth to get it programmed. Pool should be cleaner, I didn't dare get it, which I really was hoping to use since I work a lot, was looking forward to a little swim. Besides all of this, it was ok, the price should be lower to reflect this service. The room carpet needs cleaning. I don't care for staff that just says ok, and all stays the same. Not going back, too pricey for this type of service. it's also a bit dated, should be cheaper.
Stayed 2 nights in Aug 2025

4/10 Poor

david

Travelled with family
Disliked: Staff & service, property conditions & facilities
Vending was broken, shuttle was free but dirty, nothing nearby, dirty pool, lights in window all night
Stayed 1 night in Aug 2025

2/10 Terrible

Gurdial

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying here until they remodel. Room service is not good. Linen was stained and dirty. Floor was dirty. Carpet ripped. Sofa in living room stained like somebody peed on it. Kitchen stove not clean. Chair ripped. Phone didn’t work. Terrible and like a 1 star motel. Hyatt should pull its franchise name. It’s ruining the brand image.
Phone broken
Light fixture dirty
Not clean stove top
Stained sofa
Stayed 1 night in Jul 2025

6/10 Okay

Carly

Business traveller
Disliked: Amenities, property conditions & facilities
It was near everything including the airport however it is in an industrial park which I didn't realize. The property was poorly kept and needed significant upgrades. The pictures definitely didnt match the property.
Stayed 3 nights in Jul 2025

8/10 Good

Beth, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent price
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cereal, oatmeal, yogert and drinks.
Stayed 1 night in Aug 2025

10/10 Excellent

sherry, el paso

Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

reconverted old motel

Misleading photos. Hotel remodeled the lobby but not the rooms. Smells like mold and humidity and we had a toilet that kept on flushing all night long. We let them know and was not address in our 3+ day stay. The positive reviews are probably from personnel. The rooms actually resemble motel rooms that have one window and one external door to the parking. The lobby bathroom was disgusting, dripping water and the "fix" was a towel.
Stayed 4 nights in Jul 2025

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Melanie-Beby

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 start speaks for itself
Stayed 1 night in Jul 2025

8/10 Good

Dal

Stayed 3 nights in Jul 2025

2/10 Terrible

Henslie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Shante

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and property needs cleaning
Stayed 2 nights in Jul 2025

10/10 Excellent

roshawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monty

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was pretty weak, cereal, toast and cheap muffins, don’t advertise free breakfast if that’s all you’ve got, say cereal and toast, you’ll lose half your bookings!
Stayed 2 nights in Jul 2025