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SureStay Plus Hotel by Best Western Mesquite

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Mesquite

Exterior
Free toiletries, hair dryer, towels
Room amenity
Seasonal outdoor pool, pool umbrellas, pool loungers
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Parking included
  • Breakfast included
  • Air conditioning

Explore the area

View in a map
2100 N Belt Line Rd, Mesquite, TX, 75150
  • Town East Mall
    ‪4 min drive‬
  • Mesquite Convention Center
    ‪5 min drive‬
  • Mesquite ProRodeo
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Room amenity

Suite, 1 King Bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Mesquite

Hotel in Mesquite with free breakfast and fitness centre
A fitness centre, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at SureStay Plus Hotel by Best Western Mesquite, you'll be within walking distance of Mesquite Community Theatre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • 15 minutes by car from Kay Bailey Hutchison Convention Center and 9 minutes from Lake Ray Hubbard
SureStay Plus Hotel by Best Western Mesquite offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Mesquite also features laundry facilities, pool umbrellas, and a lift. Self parking is free.

This Mesquite hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 6 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Mesquite
Surestay Plus By Best Mesquite
Comfort Suites Mesquite Hotel
Mesquite Comfort Suites
SureStay Plus Hotel by Best Western Mesquite Hotel
SureStay Plus Hotel by Best Western Mesquite Mesquite
SureStay Plus Hotel by Best Western Mesquite Hotel Mesquite

SureStay Plus Hotel by Best Western Mesquite Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 162 out of 1002 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Stayed 1 night in Jun 2025

2/10 Terrible

cheryl k

Travelled with group
Disliked: Cleanliness, staff & service
Do not recommend staying here. The air conditioner in our room didn’t work. The remote for the TV didn’t work. Three trips to the front desk and they just kept trying batteries from other remotes in a drawer. We finally ended up with another one after we changed rooms. The phone in the room didn’t work properly to even call the front desk. There was no ice machine. They went in the back room and you could hear them chipping ice. She handed me the bucket about a fourth of the way full after she asked if I wanted a full bucket. The next time we got a big chunk that wouldn’t fit in a cup. There were dark stains several places on the sheets that made them look dirty. When I turned on the shower a bug crawled out of the drain. The breakfast buffet was a joke. A waffle maker, cold cereal, white bread to make toast and small individually wrapped muffins. No fruit or breakfast items you might expect on a ‘buffet’. It wasn’t a good continental breakfast let alone a buffet.
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

juan

Stayed 1 night in Mar 2025

10/10 Excellent

Shataria

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Outdoor pool was closed; continental breakfast not full breakfast. In room hotub was leaking but they were quick to come fix it.
Stayed 2 nights in Apr 2025

4/10 Poor

Francisco J

Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Apr 2025

10/10 Excellent

Joyce

Stayed 7 nights in Feb 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful place to stay, Especially in the summer and I love the Jacuzzi room they aren't that much more expensive to get and very relaxing....
Stayed 1 night in Apr 2025

4/10 Poor

Gwendolyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a roach on the coffee maker, the panels on front of spa tub were falling off, all of the drawers on the dresser were askew, no bedspread on bed, pillows were TINY. At midnight the people in the room above us were still running back and forth and banging (sounded like kids).
Stayed 1 night in Mar 2025

4/10 Poor

Keytric

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room had an odor near bed (smelled like a cat litter box) . Spider webs on the walls near window. Mold on pillow case.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So relaxing

I love the stay it was comfortable
Stayed 1 night in Mar 2025

8/10 Good

Tamesha

Liked: Cleanliness, staff & service
T
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware ! Roaches were crawling everywhere forced us to leave . Definitely not clean .
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
These room sting. Smells so bad. And outside is a lot of noise at night . Avoid these place
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Big Disappointment

I rented a room with a Jacuzzi tub and it was broken. There was no office chair only a table this was a VERY dank and disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

2/10 Terrible

Brandon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. We arrived over two hours after the orignal check in time to be told that the room was not clean and to come back in 30 minutes. We came back 30 minutes later and walked into the room having burn black marks in the carpet. The nightstand drawer had tabacco shavings in and there was an eletrical problem in the bathroom. We tried to use the tv remote and it didnt work. We left for supper and told the front desk about the tv issue and he said he would fix it. When we got back it was not fixed. The staff knocked on our door and took the remote. We never got a remote the rest of the stay. The bathroom also had a plumbing issue of not flushing. The staff was extremely rude when i came back in from my shift at night while my girlfriend had the key to the room. They as well only gave us one key to the room. The towels had stains on them. The shower curtian had stains and there was bugs. The walls had holes in them and overall the place reeked. I will never stay in this hotel again and I will never reccommend this hotel. The surrounding area of the hotel is unsafe. The outdoor pool and hot tub that we were told we could use was not clean it was green with trash floating around.
Stayed 2 nights in Mar 2025

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash was overflowing onto the ground out of the trash cans when you pull up. Breakfast = cereal or waffle with syrup only. My daughter and I tried to check in two hours early and were told there was a $20 check in fee…ok understandable but then the room I reserved was not ready so I had to get a lesser room (but still paid the same price even tho the available room was cheaper than the one reserved) and still had to pay the extra $20 to check in early. Vending machine is broken. Left a pillow there and called (same day!) and no one knows what happened to it. Will never stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kenisha

Stayed 1 night in Jan 2025