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Mercure Darlington Kings Hotel

4.0 star property

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Photo gallery for Mercure Darlington Kings Hotel

Exterior
Indoor wedding
Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
9-12 Priestgate, Darlington, England, DL1 1NW
  • Place, Darlington Civic Theatre
    ‪6 min walk‬
  • Place, Raby Castle
    ‪6 min walk‬
  • Place, Darlington Railway Centre and Museum
    ‪13 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(47 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Darlington Kings Hotel

Hotel in Darlington with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Mercure Darlington Kings Hotel offers 83 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Darlington Kings Hotel. During your stay, you're just a quick walk from St Cuthbert Church. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Carriages, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 4-minute walk from St Cuthbert Church and 6 minutes on foot from Darlington Civic Theatre
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4638 square feet (431 square metres) and includes conference space. The business-friendly Mercure Darlington Kings Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Darlington hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Carriages – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Kings Head – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Carriages
  • Kings Head

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 4,638 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Secured self-parking fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Darlington Kings Hotel
Kings Darlington
Mercure Darlington Hotel
Mercure Darlington Kings
Mercure Darlington Kings Hotel
Mercure Hotel Darlington
Mercure Kings
Mercure Kings Darlington
Mercure Kings Hotel
Mercure Kings Hotel Darlington
Kings Head Darlington
Mercure Darlington Kings
Mercure Darlington Kings Hotel Hotel
Mercure Darlington Kings Hotel Darlington
Mercure Darlington Kings Hotel Hotel Darlington

Mercure Darlington Kings Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 963 reviews
Rating 8 - Good. 333 out of 963 reviews
Rating 6 - Okay. 163 out of 963 reviews
Rating 4 - Poor. 63 out of 963 reviews
Rating 2 - Terrible. 36 out of 963 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Shawn

Travelled with partner
Paint peeling in bathroom. Very noisy pigeons on window ledge outside which was full of pigeon droppings
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and the hotel is nice and central. The bed was exceptionally comfortable. The only slight criticism was that there must have been a slight gap in the window as there was a slight whistling noise from the window.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Good to have parking. Reception staff helpful. Nice big room. Lovely shower room. Restaurant had run out of food, so we are out. Bed really comfy. Reasonable breakfast. However, in the morning we could clearly hear loud conversation from the neighbouring room, so sound proofing isn't great. However, overall we are likely to stay again when in Darlington.
Stayed 1 night in Sep 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Sep 2025

10/10 Excellent

DR A C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very enjoyable stay. The staff on reception were extremely helpful and breakfast was nice.
Stayed 2 nights in Sep 2025

4/10 Poor

Elinor

Stayed 5 nights in Sep 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, room comfort
Bathroom needs an upgrade. Toilet roll holder hanging off the wall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rohan

Travelled with family
Liked: Cleanliness, staff & service
very limited parking, creaky floors, good staff and rooms
Stayed 1 night in Sep 2025

4/10 Poor

John, London

Stayed 1 night in Sep 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

4/10 Poor

E J

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel is tired. The staff were seeking to do a good job, but it was not happening. In the evening a receipt could not be produced for my meal and I am still awaiting it being emailed despite assurances it would be available and sent to me. The service at breakfast was similarly failing. Coffee cups ran out and took 10 mins to replenish. Orange juice ran out and not replenished. No white bread as order had not arrived. Staff were trying, but there was no evidence of effective supervision and they did not seem to have the resources to work with. Absolutely not in accordance with the accor hotels vision statement on the stairs!
Stayed 1 night in Sep 2025

6/10 Okay

Antony

Liked: Cleanliness, room comfort

Clean and comfortable but nothing special !

The hotel room was clean and tidy. The beds are extremely comfortable. The room itself was extremely small and having to get 2 lifts to your room is absolutely crazy in my opinion for a hotel of this size. Overall I believe the hotel is “not bad” but it’s certainly nothing special. If anything I believe the price paid for one night was a little steep all things considering.
Stayed 1 night in Aug 2025

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great location in the city centre. Room fairy spacious with high ceiling (#429) - stayed 29/8/25 - 31/8/25 Decor throughout quite good and well maintained for standard of hotel. Bed very springy however and not that comfortable at all. Needs changing. Good selection of breakfast items and presented nicely. Also great coffee machine. Manual hot water dispenser is temperamental and it takes an age to dispense water for tea. Reception team friendly and very welcoming. However their knowledge of local electrical charging points is limited. Suggested Morrison car park 1.5 miles away when we found far closer points in local car park. Also when I asked about local things to do I was told "Drinking". Maybe it's a northern thing.... I don't know. Overall a good hotel and would consider it again. Thank you for your hospitality.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ronnie

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the center so very walkable, close to all the shops and restaurants. Easy check-in/out. Also the shower gel, shampoo and handwash smelled divine. Would definitely use this hotel again
Stayed 1 night in Aug 2025

8/10 Good

Malcolm

Stayed 5 nights in Aug 2025

6/10 Okay

Simon

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025