Holiday Inn Express London - Dartford by IHG

3.0 star property

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Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby sitting area
Free daily buffet breakfast
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
University Way, Dartford, England, DA1 5PA
  • Place, Crossways Business Park
    ‪3 min walk‬
  • Place, Princes Park
    ‪3 min drive‬
  • Place, Orchard Theatre
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪96 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express London - Dartford by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, conference space, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express London - Dartford by IHG offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express London - Dartford by IHG gets good marks from our customers. During your stay, you're just a quick walk from Crossways Business Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Great Room
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Orchard Theatre and 8 minutes from Bluewater Shopping Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express London - Dartford by IHG also features a vending machine, a front desk safe, and a television in common area. Parking is available for a fee.

This 3-star Dartford hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 6 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dartford Holiday Inn Express
Holiday Inn Express Dartford
Holiday Inn Express Dartford London
Holiday Inn Express London Dartford
Holiday Inn Express London Hotel Dartford
London Dartford
Dartford Holiday Inn
Holiday Inn Dartford
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Express London - Dartford Kent
Holiday Inn Express London Dartford Hotel
Express London Dartford By Ihg
Holiday Inn Express London Dartford
Holiday Inn Express London Dartford by IHG
Holiday Inn Express London Dartford an IHG Hotel
Holiday Inn Express London - Dartford by IHG Hotel
Holiday Inn Express London - Dartford by IHG Dartford
Holiday Inn Express London - Dartford by IHG Hotel Dartford

Holiday Inn Express London - Dartford by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok. Staff that checked us in was really amaizing. Enjoyed our stay
Stayed 1 night in Jan 2026

2/10 Terrible

Emma

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I arrived after a 3 1/2 hour drive. I ordered food at the bar area and the food was dreadful. I had hunters chicken which came with breaded chicken, rock hard chips and cremated bacon. Needless to say I left most of it. The room was freezing cold and the bathroom was filthy. The shower tray was dirty and the toilet had brown marks on it. Needless to say, I wont be staying here again. I would rather pay the extra and stay at the double tree across the road.
The shower tray was so bad there was no way I was having a shower!
The handle on the toilet was dirty and needs replacing
The toilet seat had brown stains
Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, very friendly staff, a lovely stay, as per usual!
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Good clean room, helpful staff
Stayed 1 night in Jan 2026

8/10 Good

Harriet

Liked: Cleanliness, staff & service, amenities
Had a good stay
Stayed 2 nights in Dec 2025

8/10 Good

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Was good
Stayed 1 night in Oct 2025

6/10 Okay

Roshni

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2025

4/10 Poor

Yvonne

Liked: Cleanliness
Poor welcome on arrival. Receptionist was distracted talking to another customer that was already being attended to. The initial room allocated had a leaking toilet. The room I was moved to smelt of smoke and poor plumbing. Bed was uncomfortable and ac was too loud all night. Just overall a rubbish experience this time .
Stayed 1 night in Dec 2025

4/10 Poor

Tessa

Liked: Staff & service
Not enough variety
Stayed 2 nights in Dec 2025

10/10 Excellent

Cheuk Lun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat and clean room easy parking perfect for short stay
Stayed 1 night in Dec 2025

4/10 Poor

Nuong

The noise was the reason I gave this 2 stars review. I couldn't sleep at all . I reported to the staff but it couldn't help much.
Stayed 1 night in Dec 2025

10/10 Excellent

kirstie

Stayed 2 nights in Dec 2025

10/10 Excellent

Elinah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who was working night shift was extremely polite,professional,patient and very kind.He checked in and helped me tirelessly even with parking and any service I requested..I am soo disappointed I forgot to take his name.He deserves an award for excellence in customer care.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service friendly staff Breakfast was basic but yummy
Stayed 1 night in Dec 2025

8/10 Good

Olajide

Stayed 1 night in Dec 2025

4/10 Poor

roger

Liked: Staff & service
Disliked: Amenities
Some of the menu options wasn't available and it was all cooked in a microwave, i will not be staying in an hotels.com again
Stayed 1 night in Dec 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service
The room was clean and warm with plenty of plug sockets although one of them (left hand socket above the desk) wasn't working.
Stayed 1 night in Dec 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good and explained well.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and easy location to access with a car. Only downside is parking is not free.
Stayed 1 night in Dec 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Funsho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were courteous and helpful. Won't say room was spotless but it clean and good enough. Breakfast and dinner were very good too
Stayed 2 nights in Dec 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2025