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Holiday Inn Express London - Dartford by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Dartford by IHG

Exterior
Lobby lounge
Property amenity
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
University Way, Dartford, England, DA1 5PA
  • Orchard Theatre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪4 min drive‬
  • Lakeside Shopping Centre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(44 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

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Exterior

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3.8 out of 5, Good, 1,001 reviews
The price is €104
includes taxes & fees
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DoubleTree by Hilton Dartford Bridge

About this property

Holiday Inn Express London - Dartford by IHG

Hotel with free breakfast, near Orchard Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, conference space, a 24-hour front desk and a TV in a common area are on-site.
Holiday Inn Express London - Dartford by IHG offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express London - Dartford by IHG gets good marks from our customers. During your stay, you're just a quick walk from Crossways Business Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Great Room
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Orchard Theatre and 8 minutes from Bluewater Shopping Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly Holiday Inn Express London - Dartford by IHG also features a vending machine, a front desk safe, and a television in common area. Parking is available for a fee.

This 3-star Dartford hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Great Room – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (163 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 5 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dartford Holiday Inn Express
Holiday Inn Express Dartford
Holiday Inn Express Dartford London
Holiday Inn Express London Dartford
Holiday Inn Express London Hotel Dartford
London Dartford
Dartford Holiday Inn
Holiday Inn Dartford
Holiday Inn Express Dartford Bridge Hotel Dartford
Holiday Inn Express London - Dartford Kent
Holiday Inn Express London Dartford Hotel
Express London Dartford By Ihg
Holiday Inn Express London Dartford
Holiday Inn Express London Dartford by IHG
Holiday Inn Express London Dartford an IHG Hotel
Holiday Inn Express London - Dartford by IHG Hotel
Holiday Inn Express London - Dartford by IHG Dartford
Holiday Inn Express London - Dartford by IHG Hotel Dartford

Holiday Inn Express London - Dartford by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1000 reviews
Rating 8 - Good. 303 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, room comfort
Room on 2nd floor and subsequent move to 3rd floor were both disappointing, they both need a thorough deep clean of the carpets and the orange chair in the 3rd floor was disgustingly dirty, unable to go anywhere near it due to huge brown stain. So I had to sit on the bed. The 3rd floor room was very cold and I was unable to sleep. I have Diabetes and unable to tolerate rooms which are cold. The shower area did not look visually clean so I did not have a shower, the sink was blocked so I had to brush my teeth over the toilet!! I was very unhappy with my stay I should have booked a Travelodge ..not! So I won’t be staying there again as the rooms are a let down and beds are uncomfortable. Breakfast was good.
Stayed 1 night in May 2025

4/10 Poor

Dalton

Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, and very helpful
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

4/10 Poor

Ermelinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot

The room was nice, staff fantastic. What annoyed me was there was air con in the room but not working. I asked to be moved and reception said they will get back to me. Guess what they didn’t. I had to sleep in a room with no air con and had an awful sleep as I felt too hot and had to lay over the bedding.
Stayed 1 night in May 2025

10/10 Excellent

Marie

The staff were excellent. The grounds are well kept and peaceful, and although close to a main road it was a pleasure to sit outside. Well done Karen on the front desk for going the extra mile.
Stayed 2 nights in May 2025

10/10 Excellent

Eric Owusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing

Good
Stayed 2 nights in May 2025

6/10 Okay

Louise

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, room comfort

Business stay

Budget hotel stay, carpets need changing in rooms, basic food; not much to choose from.
Stayed 4 nights in May 2025

8/10 Good

Graham

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Give a member of staff the responsibility for the.

Getting a drink at the bar was preceded by being ignored for 5 minutes before the only helpful member of staff came out of the office and served two of us that had been waiting.
Stayed 2 nights in May 2025

6/10 Okay

Stuart

Business traveller
Dated tv in room with lines running down the screen - needs replacing . Shower tired , low water pressure Food average and small portions
Stayed 1 night in May 2025

10/10 Excellent

Izzi

Stayed 3 nights in May 2025

10/10 Excellent

Lilly

Stayed 1 night in Apr 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

STUART

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasic customer service

Claire & Aga were really helpful,above beyond customer service.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Convenient for our shopping trip to Bluewater. Clean room air on not working Good choice at breakfast
Stayed 1 night in Apr 2025

8/10 Good

olajumoke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Check in was seamless. Our room was clean and spacious. Breakfast was amazing and we had options to select from. The only downside to it was the toilet in the room we had wasn’t flushing properly. We complained about it and we got moved to another room which was really impressive. Overall it’s a 9/10 for the amount we paid.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, nothing was too much trouble, A very enjoyable stay.
Stayed 1 night in Apr 2025

8/10 Good

Luwam

Stayed 1 night in Apr 2025

10/10 Excellent

Chinonso

Stayed 1 night in Apr 2025

6/10 Okay

jonathan

Liked: Cleanliness, staff & service

Nice staff - needs an update - noisy as expected

Staff super nice building needs an update and is noisy as to be expected give its location
Stayed 1 night in Apr 2025

8/10 Good

MELANIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

This was a good stay. We had everything in the room that we needed. The staff were stand out excellent. Really friendly and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Antony

Stayed 1 night in Apr 2025

8/10 Good

Kola

Stayed 1 night in Apr 2025

10/10 Excellent

Gerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean efficient hotel. Food very Clare at check in was brilliant
Stayed 2 nights in Apr 2025