8/10 Good
Andrew
25 Aug 2025
Enjoyed the property and the facilities. Lots to like about rooms with ocean view and the Darwin sunsets. Staff were friendly and polite and the rooms were clean.
Everything was great until a little thing was not right. In my room the tv was not working. Unfortunate but it is. However when raised with the reception desk was assured it would be fixed. After returning 2 hours later from dinner it was not fixed and the message from front staff was confusing (I think they forgot) Solution was to change rooms but unfortunately went from a room with ocean view to carpark view (and smaller) and had to move myself. From this experience they miss the mark as a premium venue and settle for above average. Attention to detail is important. Firstly check the TV (there was a reason it was switched off a the wall). Then if do need to inconvenience the customer provide as much help as possible and at least maintain the level of room.
Andrew
Stayed 3 nights in Aug 2025



































