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Shizuka Ryokan Japanese Country Spa & Wellness Retreat

4.0 star property

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Photo gallery for Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Exterior
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Japanese garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Spa
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7 Lakeside Drive, Hepburn, VIC, 3461
  • Place, Hepburn Springs Golf Course
    ‪5 min walk‬
  • Place, Hepburn Bathhouse & Spa
    ‪14 min walk‬
  • Place, Hepburn Mineral Springs Reserve
    ‪14 min walk‬

Room options

View all photos for Japanese Style (one night)

Iron/ironing board, free WiFi, bed sheets

Japanese Style (one night)

  • 25 sq m
  • Sleeps 2
  • 1 King Futon OR 2 Single Futons

View all photos for Japanese Style (two nights)

Iron/ironing board, free WiFi, bed sheets

Japanese Style (two nights)

  • 25 sq m
  • Sleeps 2
  • 1 King Futon OR 2 Single Futons

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Exterior
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The price is €166
includes taxes & fees
4 Dec - 5 Dec
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About this property

Shizuka Ryokan Japanese Country Spa & Wellness Retreat

Adults-only hotel with spa services and restaurant
This smoke-free hotel features a restaurant, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include massage/treatment rooms, concierge services and a library. Change of towels is available on request
Shizuka Ryokan Japanese Country Spa & Wellness Retreat offers 6 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe). There are outdoor hot springs open between 10:00 AM and 8:30 PM. The temperature in the hot springs is set to 102°F.

During your stay at Shizuka Ryokan Japanese Country Spa & Wellness Retreat, you're just a quick walk from Hepburn Springs Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Shizuka Ryokan
  • Japanese breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs and hiking/biking trails
  • Just a 5-minute walk from Hepburn Springs Golf Course and 9 minutes on foot from Portal 108
Shizuka Ryokan Japanese Country Spa & Wellness Retreat offers its guests hot springs. Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Shizuka Ryokan Japanese Country Spa & Wellness Retreat. Self parking is free.

This 4-star Hepburn hotel is smoke free.

The hotel hosts a free manager's reception daily.
Shizuka Ryokan – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily Japanese breakfast available 8:30 AM to 9:30 AM for a fee: AUD 35 per person
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Shizuka Ryokan

Things to do

  • 18-hole adjacent golf course
  • Books
  • Cooking classes
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Library
  • Outdoor hot spring
  • Private wine tours
  • Wine tours

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 10:00 AM - 8:30 PM
  • Hot springs water temperature - 39 ºC
  • Hot stone massages
  • Outdoor hot spring
  • Prenatal massages
  • Private outdoor bath (no minerals) in communal space
  • Reflexology
  • Swedish massages
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Banquet hall
  • Fireplace in lobby
  • Genkan (entryway)
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Contactless check-in and check-out are available
Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately AUD 35 per person
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 8:30 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shizuka Ryokan Japanese Guesthouse Hotel Hepburn
Shizuka Ryokan Hepburn Springs
Shizuka Ryokan Hotel
Shizuka Ryokan Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn Springs
Shizuka Ryokan Japanese Guesthouse
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese house
Shizuka Japanese Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn