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Hotel Emperor Palms at Karol Bagh

3.5 star property

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Photo gallery for Hotel Emperor Palms at Karol Bagh

Reception
Front of property – evening/night
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Premium Room | Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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15 A-7, W.E.A., Karol Bagh, Opp New Bloom School near Metro Stn, New Delhi, Delhi N.C.R, 110005
  • Place, Ajmal Khan Road
    ‪5 min walk‬
  • Place, BLK Super Speciality Hospital
    ‪13 min walk‬
  • Place, Rajendra Place
    ‪15 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪32 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Emperor Room

Emperor Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emperor Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Emperor Palms at Karol Bagh

This hotel features a restaurant, a snack bar/deli and a rooftop terrace. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel Emperor Palms at Karol Bagh offers 28 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels and first-run films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Microwaves, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

With your stay at Hotel Emperor Palms at Karol Bagh, you're connected to a shopping centre and just a quick walk from Ajmal Khan Road. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at emperor
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of BLK Super Speciality Hospital and Sir Ganga Ram Hospital
  • Airport pick-up, train station pick-up and local-area shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes a conference centre. A shuttle from the airport to the hotel during limited hours and an area shuttle are available for a fee. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Emperor Palms at Karol Bagh. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star New Delhi hotel.

The hotel hosts a free manager's reception on selected days.
Emperor – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 5:30 PM
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to 10:00 AM for a fee: INR 700 for adults and INR 700 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • emperor

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,496 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 1000
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 700 for adults and from INR 700 for children
  • Airport shuttle fee: INR 3000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: INR 500 (from 2 to 12 years old)
  • Early check-in fee: INR 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Paytm
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Emperor Palms at Karol Bagh offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperor Palms
Emperor Palms Hotel
Emperor Palms New Delhi
Hotel Emperor Palms New Delhi
Emperor Palms At Karol Bagh
Hotel Emperor Palms @ Karol Bagh
Hotel Emperor Palms at Karol Bagh Hotel
Hotel Emperor Palms at Karol Bagh New Delhi
Hotel Emperor Palms at Karol Bagh Hotel New Delhi

Hotel Emperor Palms at Karol Bagh Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 6 out of 21 reviews
Rating 2 - Terrible. 6 out of 21 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

pooja

Liked: Cleanliness, amenities, property conditions & facilities
Humble and courteous staff with very nice food. The homely-made chicken special was especially tasty.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at this hotel the staff were amazing. The reception team were so attentative and very kind towards us.The breakfast and snacks were so good,The breakfast serving team was very helpful and efficient,food was excellent.
Stayed 1 night in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

roland

Liked: Amenities
Good value hotel in the chaos of New Delhi. Exceptionally nice staff. My only criticism is the shower head is poor and needs replacing
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Laksman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im not recommending this hotel
Stayed 1 night in Mar 2025
Verified

4/10 Poor

arun

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No one picked up the phone when we were at the airport to get the shuttle which was suppose to be included in our price.Eventually after 2 hours we made our way by taxi after 18hr flight. Having expressed our disappointment with that and lack of hot water, no one came back to apologise or update us even though i had told them at reception for the mgr or owner to get back to us. Very disappointing.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Mohammed Zaheer

The Hotel is little difficult to locate, also the

.i booked this hotel for a business trip, the hotel manager behaved very softly however they gave me small room initially and it was not the same as I booked, when i asked for giving me proper room as per my booking, he said ok but later when i came back from my work they stated telling me that all rooms are booked and they cant change my room now, but when i forced them they gave me another room. Breakfast arrangements were also not so good.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Took a pay on arrival option and informed timely on our delay of flight but still deducted from card. Room was not available on arrival had to stay an adjoining hotel for half a day and breakfast was on the other hotel. Very loud and noisy even reception was not courteous
Stayed 5 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
In need of repair. No hot/warm water for shower after running for 15min.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
- No buffet restaurant....it was possible to order breakfast in the room, but there was no varity. - No windows in the room. - Very small
Stayed 13 nights in Mar 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finally a hotel in Karol Bagh we are happy with.

We have stayed in many hotels in Karol Bagh over the past 7 years and have never really been happy. This time finding Emperor Palms we were happy with our stay. No hotel in this area will ever be perfect but Emperor Palms was close.
Verified

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sucked

It wasbterrible
Verified

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Accueil peu engageant ; chambre ne correspondant absolument pas à la description du site (Pas de fenetre - vendu avec fenetre dur jardin!-, odeur désagréable, peu propre, équipements électriques limites dangereux, matelas style planche de bois). Nous avons demandé à changer de chambre et la reponse fut : non hotel complet ( nous avons appris lors de notre départ sue s etait faux. Un conseil : fuir cet hôtel !!
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value hotel in good location, amazing st

This is an excellent value hotel in central Delhi. 5 minutes walk from Karol Bagh metro station. We cannot praise highly enough the excellent service and help from Harpreet the hotel owner and his team. They went out of their way to make our stay comfortable and helped with travel plans. The local area is very busy with a bustling market street 150m from the hotel. The location is good as it is a no through street and quiet outide. We did have some noisy guests during our 5 night stay who could have been quieter when coming in at 2am. The rooms are quite spacious and the bed was very comfortable. If you are looking for a very good hotel in this price range, you should not be disappointed.
Stayed 5 nights in Jan 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Poor services

Staff isn't friendly. Room service is extremely poor. Took half n hr to deliver a bottle of water to room. As I was suffering from severe cough, i had also asked for some salt twice, which wasn't delivered. Asked for some warm water with ginger in it during breakfast which was also not provided.
Verified

2/10 Terrible

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience Bad service

Pesima experiencia Contratamos una habitacion triple que no es tal Primero tiraron colchon en piso como si uno fuese un perro, sabanas agujereadas Nadie se hace cargo de nada y paraece que el problema que cuanan ellos es siempre culpa de uno. No lo recomiendo para nada, Lo peor de nuestro viaje
Verified

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so pleasant.

Room stunk of mothballs, which were in both sinks and shower I'm assuming to keep the creepy crawlers from coming up. The blankets smelled of cigarettes too, like staying with Aunt Mildred. Awoke to the entire staff sleeping on couches and stairwells; had to wake them up to check out.
Verified

2/10 Terrible

Amnaj

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

anthony

Liked: Cleanliness