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Shangri-La Eros, New Delhi

5.0 star property
VIP Access

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Photo gallery for Shangri-La Eros, New Delhi

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video
Miscellaneous
Room service – dining
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Place, Western Court Building
    ‪5 min walk‬
  • Place, Gurudwara Bangla Sahib
    ‪16 min walk‬
  • Place, India Gate
    ‪18 min walk‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout curtains

Horizon Deluxe, Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite- Access to the Horizon Club Lounge & breakfast

Executive Suite- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout curtains

Executive Suite- Access to the Horizon Club Lounge & breakfast

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout curtains

Horizon Deluxe, Room, 2 Twin Beds- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast | Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed- Access to the Horizon Club Lounge & breakfast

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shangri-La Eros, New Delhi

This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.
Wellness Club at Shangri-La has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Eros, New Delhi. During your stay, you'll be connected to a shopping centre and just a quick walk from Western Court Building. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Tamra, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with reflexology, aromatherapy or Swedish massages at Wellness Club at Shangri-La
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from India Gate and a few minutes from Lodhi Garden
  • Airport shuttle service available for a fee
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. A sauna, spa services, and gift shops/newsstands are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Tamra – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mister Chai – This café specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Shang Palace – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Grappa – This bar specialises in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,950 for adults and INR 1,475 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2950 for adults and from INR 1475 for children
  • Airport shuttle fee: INR 5310 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Eros, New Delhi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1006 reviews
Rating 8 - Good. 170 out of 1006 reviews
Rating 6 - Okay. 55 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

vasant

Lovely staff, fantastic service in lounge from Dhani and crew. Great drivers made us feel very safe. Staff helped with all problems big and small. Wonderful trip .
Stayed 4 nights in Nov 2025

10/10 Excellent

Mahbub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assistant Front Office Manager Mr. Kapil Sharma upgraded us to a better room on horizon club floor. Front office employee Salvina was very cooperative. Mohan and Jeetpal from Housekeeping were excellent. As a Expedia Gold tier customer I am entitled to a free upgrade whenever available, also I am entitled to 20% discount on a single restaurant bill and airport transfer. However I was given 20% discount on all food items (restaurant and room service - total 6 bills) and airport transfer. I thank management for this.
Stayed 6 nights in Nov 2025

10/10 Excellent

Gaurav

Stayed 1 night in Dec 2025

10/10 Excellent

Gaurav

Stayed 2 nights in Nov 2025

10/10 Excellent

Ramandeep

Stayed 2 nights in Nov 2025

8/10 Good

Catheleen, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, concierge transportation recommendation, spa accommodation and flexibility in changing appointment times.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Staff were fantastic, the spa, breakfast, and overall cleanliness of the hotel and rooms was great. Unfortunately the air quality was quite poor while we were in Delhi, but being able to comfortably hang at the hotel was a saving grace.
Stayed 3 nights in Nov 2025

4/10 Poor

Subhash

Liked: Cleanliness, staff & service, amenities
It is a standard practice in all 4/5 star hotels in India to provide their guests a complimentary buffet breakfast. For a prestigious hotel like yours to demand and charge money for a normal breakfast is disgraceful
Stayed 7 nights in Nov 2025

8/10 Good

Bonnie, West Perth

Stayed 2 nights in Nov 2025

6/10 Okay

Laura

Stayed 2 nights in Nov 2025

10/10 Excellent

Priya Nalin

Stayed 7 nights in Nov 2025

10/10 Excellent

nirant

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff and Greta renovated rooms and gym
Stayed 3 nights in Nov 2025

10/10 Excellent

Balbir

Stayed 3 nights in Nov 2025

10/10 Excellent

Raymen

Travelled with family
Liked: Cleanliness
Very clean, helpful staff and overall lovely experience. The spa was great. Breakfast was incredible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anjun

Stayed 2 nights in Nov 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
All was as expected of a hotel of this standard. What was not expected was that there was no bar for a casual drink and unless you drank in your room the earliest available was 6.30 with a meal. Even this on 1 night was closed off for a function, it appears hotel guests are not a priority.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ellen, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed and friendly staff. Great breakfast options!
Stayed 2 nights in Nov 2025

8/10 Good

Meera

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Abhinav

Stayed 3 nights in Oct 2025

6/10 Okay

Kumari

Tired and old hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Denis

Stayed 1 night in Oct 2025

10/10 Excellent

Bruce, Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great - staff, food services, cleanliness, location
Stayed 4 nights in Oct 2025

10/10 Excellent

DINESH

Stayed 1 night in Oct 2025

10/10 Excellent

Ying Chiu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff is friendly
Stayed 5 nights in Oct 2025