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Best Western Plus Altoona Inn

2.5 star property

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Photo gallery for Best Western Plus Altoona Inn

Lobby
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
300 34th Avenue NW, Altoona, IA, 50009
  • Place, Adventureland
    ‪6 min walk‬
  • Place, Outlets of Des Moines
    ‪10 min walk‬
  • Place, Prairie Meadows Racetrack and Casino
    ‪16 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

King Room - Non-Smoking

  • Sleeps 2

Queen Room with Bathtub - Disability Access/Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Work Desk, Whirlpool

  • Sleeps 4

King Room with Sofabed

  • Sleeps 4

Larger Two Queen Beds Room

  • Sleeps 4

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About this property

Best Western Plus Altoona Inn

Hotel in Altoona with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Best Western Plus Altoona Inn offers 85 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Altoona Inn. During your stay, you'll be within walking distance of Outlets of Des Moines. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • 12 minutes by car from Casey's Center and 12 minutes from Iowa State Fairgrounds
Best Western Plus Altoona Inn offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Plus Altoona Inn also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Altoona hotel.

Guests are served a free full breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altoona BEST WESTERN
Altoona Inn
BEST WESTERN Altoona
BEST WESTERN Altoona Inn
BEST WESTERN PLUS Altoona
BEST WESTERN PLUS Altoona Inn
Best Western Altoona Hotel Altoona
BEST WESTERN PLUS Altoona Inn Iowa
Best Western Altoona Hotel
Best Plus Altoona Altoona
Best Western Plus Altoona Inn Hotel
Best Western Plus Altoona Inn Altoona
Best Western Plus Altoona Inn Hotel Altoona

Reviews

Best Western Plus Altoona Inn Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 244 out of 698 reviews
Rating 8 - Good. 246 out of 698 reviews
Rating 6 - Okay. 109 out of 698 reviews
Rating 4 - Poor. 66 out of 698 reviews
Rating 2 - Terrible. 33 out of 698 reviews

Reviews

2/10 Terrible

Earl

Disliked: Cleanliness, property conditions & facilities
There wasn't a exhaust fan in the bathroom resulting in the entire ceiling to have Black Mold I reported it to management along with a video I was moved to another room the clerk at the front desk said that she would send a message to her manager to see about compensation for the first night's stay when I checked out I inquired about the situation and was told that she had not heard back from her manager as of now no one has reached out to talk to me
Stayed 2 nights in Aug 2025

10/10 Excellent

bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff, good rate, good breakfast. Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Stayed 1 night in Aug 2025

10/10 Excellent

Prudan

We were satisfied
Stayed 2 nights in Aug 2025

8/10 Good

Kerry

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice clean place and had dining options just a short walk away.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Guillermo

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Josh

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Gina

Travelled with family
The pool was filthy. Kids smelled like feet & we made them get out immediately. Manager was great tho. Other staff seemed not so caring.
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all cost. While the overall stay met what's expected for a 2-3 star hotel, the overall service was horrible. Booked through Expedia which was smooth. When checking in, was asked for a credit card to cover possible incidentals. This is typical and expected. Had a reasonable stay, checked-in and out on time and didn't incur any expenses. However, the $200 deposit was charged anyway. Called the hotel to resolve the situation and was transferred to the "Owner". This had to be the rudest person I've spoken with in years. I've read other reviews saying this about this person as well. This is one phone call I wish I would have recorded. He was very aggressive and argumentative. Consistently spoke over me and overall treated me with distain. When I asked him his name, all he would say is "Front Desk". He would not even share his name or acknowledge he was the owner. He said they didn't see a charge from the hotel to my credit card. When I tried to say the charge from the hotel had already been posted to my account, he cut me off and said there is no charge. While they are attempting to apply credit, we'll see what happens. If the credit comes through, great, but I've never treated with such distain from a business in my life Overall, you have many hotel options in this area. I stayed here because other members of my family stayed here. Will never do it again and I recommend you find another place to stay besides the Best Western in Altoona, IA.
Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great except we had someone from the hotel walk into our room at 3 am.
Stayed 3 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

April

Travelled with family
Disliked: Staff & service, amenities
Customer service was not very good. area outside (outdoors) was not kept up.
Stayed 1 night in Jul 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was ok. They didn’t have towels or washcloths when we went to get fresh ones on the second day, room ran out of toilet paper and after waiting at the desk for 5 minutes with nobody responding I gave up and used the tissues. Requested a late check out and at 11am housekeeping was knocking on the door and didn’t speak any English to tell them, we had to use a translator app. Also was charged double for my stay and I am working on fixing it. Not sure if it was Expedia mistake or the hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Sleep

Room was comfy - bed was great - breakfast was good
Stayed 2 nights in Jul 2025

4/10 Poor

Danielle

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for two nights in the jacuzzi king bed suite. The jacuzzi didn’t work, we notified the morning staff that next morning and were told we’d be properly compensated or that it’d be fixed. No one did either, the whole reason for booking the jacuzzi suite that costs substantially more was for the jacuzzi to work. Unfortunately we left this morning at 10 am and the manager of the hotel still hasn’t attempted to make this right. Your replies everything in this life, unfortunately in this situation is integrity for the hotel and it’s management. I don’t recommend staying here at this time at all.
Stayed 2 nights in Jul 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness
Faucet in the tub was broken and sprayed water everywhere. Otherwise an okay stay. I did appreciate the coffee machine!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeanetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025