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Days Inn by Wyndham Des Moines Merle Hay

2.5 star property

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Photo gallery for Days Inn by Wyndham Des Moines Merle Hay

Lounge
Hair dryer, towels
Miscellaneous
Lobby
Indoor pool, outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4845 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Drake University
    ‪8 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

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includes taxes & fees
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About this property

Days Inn by Wyndham Des Moines Merle Hay

An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. On-the-go breakfast is free. Other amenities include a bar/lounge, a hot tub and self parking.
Days Inn by Wyndham Des Moines Merle Hay offers 78 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Days Inn by Wyndham Des Moines Merle Hay, you'll be within walking distance of Merle Hay Mall. Free breakfast, an indoor pool and a gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • On-site recreation includes a gym
  • 13 minutes by car from Jordan Creek Town Center and 14 minutes from Adventureland
Days Inn by Wyndham Des Moines Merle Hay offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

You'll find a business centre on site. The business-friendly Days Inn by Wyndham Des Moines Merle Hay also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This Urbandale hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Merle Hay
Days Inn Merle Hay Des Moines
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Days Inn by Wyndham Des Moines Merle Hay Hotel Des Moines

Days Inn by Wyndham Des Moines Merle Hay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Days inn Hell

The hotel canceled our reservation with out informing me or hotel.com
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel stay.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service
Pleasant and accommodating check-in. Room was very nice, especially for the money!
Stayed 1 night in Sep 2021
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Room was clean & comfy. This was part of a 2 week jaunt across America. One of the best hotels we stayed!
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Chris

Disliked: Cleanliness

Bait and Switch

We stopped here for the night on our drive out to Wisconsin. The two reasons we chose this location were the pool (we were looking forward to a swim after a long drive) and the free breakfast. The pool area was a little gross, and the hottub was just nasty. The kids swam, but I just couldn't bring myself to get in. There was no breakfast. Because of COVID. At that time the pandemic was nearly over, and all of the studies had shown that it wasn't spread that way, but they had it closed anyway. And no reimbursement from what we paid. The woman at the counter said that yes, everyone complains about that, and that she's told the owner to take that off of their advertisements, but it hadn't happened yet. It's just overall kind of trashy. The employees hang out by the doors and smoke, letting the hallways fill with the stench.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Alexandria

Disliked: Staff & service
We show up and they canceled our reservations and never told us. Apparently they ran my card, I was not even there yet and my bank declined it as frad. They nevee called or emailed. They sold our room to someone else. The whole town was sold out and we had to drive home after our concert. The staff was horrible rude despise me trying to be polite.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Richard

No coffee maker in room why just coffee in the lobby. TV didn't work assigned another room a/c didn't work. Room had no table. Place needs updated. Will not stay again!!
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Armando

Disliked: Staff & service, room comfort
Front desk manager was never there. The phone to call him didn't always work. Manager had an attitude. Free juice and coffee only, juice tasted terrible. Be ready to fork out an extra $100 for a deposit after paying for your room which is non refundable as it is. Don't recommend!!
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1night stay over traveling
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Gerald

Liked: Cleanliness
View was of a McDonald's drive through. Needless to say, we had to keep the curtains closed. Shower that night had low pressure and was lukewarm at the best. Sheets and room was clean and staff friendly. An okay stay.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Amanda

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The first room they tried to put us in had a terrible smell like someone or something had died in it the second room was ok we paid for 2 nights we went to the iowa state fair when we got back round 11:30pm- 12am and our keys wouldnt work all our stuff was in the room we went down a little upset cuz we were locked out of our room and she told us if we didnt calm down she was gonna kick us out
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Amanda

Disliked: Staff & service, property conditions & facilities
The pool was open, but you had to go to the front desk to ask for pool towels, that is if you could find anyone. And then the front deak clerk had her son there each night alone swimming in the pool and he wouldnt leave my family alone! And even though advertised, they had no breakfast.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stay was wonderful. Hotel was clean and it was quiet at night. Would def stay again
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Breakfast was a stuffed cookie. That’s it. Luggage carrier nearly inoperable.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs UPS stay!

Great experience! My family and I will be staying @ Days Inn by Wyndham (Merle Hay Road in Des Moines, IA) when needed again!
Stayed 1 night in Aug 2021
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice!
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Sadie

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was not working when we arrived but was fixed right away. May have gotten bed bug bites from staying here. Was not the cleanest. Would not stay here again.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean environment, quality nights sleep!
Stayed 1 night in Aug 2021
Verified

8/10 Good

Beth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were in room 136 and the Sink was not very secure.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Our room was musky smelling and of some smoke scent.
Stayed 3 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, no garbage bags in trash cans and none provided, pillow cases were visibly soiled with blood and other stains. Staff was exceptionally rude. Pool was very small compared to pictures online. No breakfast. When staff was asked they became very hostile and called me a liar. When i asked for a receipt, receptionist refused and argued with me for 15 minutes stating i did not need a receipt. Equipment was broken and non-functional or said not available. Worst place i have ever stayed. Wyndham should be embarrassed to claim them.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Lannea

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and helpful. Trash cans didn’t have bags. Told us there would be no breakfast, but there was plenty of coffee.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a two story property , the owners are so cheap they purposely leave off any air conditioning in the hallway and also leave the units in the room off completely, not even left at a higher temp, when you check into your room. My room was on the second floor where after climbing the stairs realized it was about 85 degrees in the hallway. It took about 15 minutes for the air conditioning to cool my room acceptably and because the hall outside the room is so hot the ac has to run constantly and room never evens out temperature; you can be freezing on the bed next to the window then get up to go to the bathroom and be sweating in there . I asked a staff of the air is broke for the main building she said no it is always off in the halls , and in the winter is left freezing
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing front desk lady! She was the best check in person ever, and did so much more than that. Very happy and friendly, and genuinely enjoyed her job. AMAZI G CUSTOMER SERVICE!!! The only disappointment was absolutely nothing for breakfast options. A piece of fruit or something pre packaged like a granola bar wouldve even been OK.
Stayed 1 night in Jul 2021

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