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Hampton Inn & Suites Des Moines/Urbandale

2.5 star property

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Photo gallery for Hampton Inn & Suites Des Moines/Urbandale

Lobby
Studio, 2 Queen Beds, Accessible (Hearing) | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
8811 Plum Dr, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪6 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible (Hearing) | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Flat-screen TV

Room, 1 King Bed, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Flat-screen TV

Room, 1 King Bed, Accessible (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar) | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Holiday Inn Express and Suites Urbandale by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (693)
The price is €179
for 1 room
includes taxes & fees
6 Jun - 7 Jun
Holiday Inn Express and Suites Urbandale by IHG

About this property

Hampton Inn & Suites Des Moines/Urbandale

Hotel in Urbandale with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Hampton Inn & Suites Des Moines/Urbandale offers 95 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Des Moines/Urbandale. During your stay, you'll be close to Pioneer Hi-Bred Headquarters. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • 11 minutes by car from Drake University and 12 minutes from Jordan Creek Town Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Des Moines/Urbandale offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Hampton Inn & Suites Des Moines/Urbandale also features dry cleaning/laundry services, express check-in, and express check-out. Free self parking is available.

This Urbandale hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Moines/Urbandale Hotel Urbandale
Hampton Inn Moines/Urbandale Hotel
Hampton Inn Moines/Urbandale Urbandale
Hampton Inn Moines/Urbandale
Hampton Inn Suites Des Moines urbandale Ia
Hampton Inn & Suites Des Moines/Urbandale Hotel
Hampton Inn & Suites Des Moines/Urbandale Urbandale
Hampton Inn & Suites Des Moines/Urbandale Hotel Urbandale

Hampton Inn & Suites Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 254 out of 373 reviews
Rating 8 - Good. 70 out of 373 reviews
Rating 6 - Okay. 27 out of 373 reviews
Rating 4 - Poor. 14 out of 373 reviews
Rating 2 - Terrible. 8 out of 373 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
1. We really liked the handy little drawers in the bathroom. 2. Loved the barn door bathroom and the soap/shampoo dispensers. 3. the hot tub didn't work- no bubbles, water looked dirty, railing was broken- for some time judging by the rust. 4. The chlorine in the pool was so severe I got a bad rash, this is with showering right away. It discolored several of the swimsuits of our family. When we complained about it the staff said it was checked regularly. I am a maintenance person and know you have to verify by testing it yourself. I wish I could send a pic of the damaged swimsuit. Even after washing the clothes they still smell like bleach. One of the primary reasons for staying at Hampton Inn is the pool. The overall experience was better than other stays at competitors.
Stayed 2 nights in Feb 2025

6/10 Okay

Kristi

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really very good! Our one recommendation might be thicker towels and more outlets. The desk by the TV was hard to use due to poor lighting but otherwise very nice. Great breakfast too!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Stayed 2 nights in Jan 2025

8/10 Good

Joseph, Parker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there several times. Usually we are given bottles of water for the room. This time the clerk did not want to and they did nothing for us. Our room was nice as usual but across from ours was some kids who pounded on doors all night and were loud. We had to call the front desk and they did resolve it promptly. The hotel lost its luster for us.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nearby Interstate exit. Room was clean and quiet.
Stayed 1 night in Dec 2024

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Travelled with family
The entire property is clean, rooms are large, beds are very comfortable & coffee is available all day. Staff even texted to see if we needed anything. We love this property & always stay here when visiting family.
Stayed 3 nights in Dec 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The rooms were spacious in size. It is located right off the interstate with several good restaurants around it. Not far from Living History farms or shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

This hotel was super clean, bed was comfortable, and shower was hot and didn't lack pressure.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Terra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Never again

Wasn’t the best stay. This was a family stay for basketball tournament. The good: clean, comfy beds, close to food and shopping. That’s it. The bad: Jam packed full of people using lobby for drinking alcohol/eating. Kids running around like crazy. Breakfast was terrible; toaster broken, everything was out, Oj water logged, no creamer for coffee. You name it everything out. No plug for tub drain so no bath. People above us were stomping like elephants. Horrendous! Will never stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Good, clean and as it should be
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

Rishi

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karissa

Liked: Cleanliness, staff & service, property conditions & facilities
Jesse at the front desk was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Jayme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, well lit, and spacious. The bathroom was awesome; lots of space and a good layout. Night check in staff were super nice and friendly; promptly helping me get checked in and even gave me a couple of complementary bottles of water. Would definitely stay here again!!
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property and rooms were nice and clean. Staff was very pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
Good-Nice Staff, Parking, Good Breakfast. Bad-Could not get room keys for an hour-programming issue, gave us wrong room to start, Smell of cigarettes in the bathroom (coming from another room), Blood on the curtains, Old dingy pillow cases. Place has gone downhill.
Stayed 1 night in Sep 2024