Hilton Des Moines Downtown

3.5 star property

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Photo gallery for Hilton Des Moines Downtown

Terrace/patio
Breakfast, lunch and dinner served
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
50-inch flat-screen TV with premium TV channels, TV, pay films
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
435 Park Street, Des Moines, IA, 50309
  • Place, Iowa Events Center
    ‪1 min walk‬
  • Place, Casey's Center
    ‪5 min walk‬
  • Place, Des Moines Civic Center
    ‪6 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(48 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Skyline Suite)

10.0 out of 10
Exceptional
(1 review)
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms

  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 94 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Hearing Accessible Corner King Suite

  • Sleeps 2

Mobility Hearing Accessible Corner King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Skyline King Suite with Roll in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Similar properties

About this property

Hilton Des Moines Downtown

Hotel connected to the convention centre in Des Moines with free airport shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. An airport shuttle is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Des Moines Downtown offers 330 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Des Moines Downtown. During your stay, you'll be connected to the convention centre and just a quick walk from Casey's Center. Enjoy features like a free round-trip airport shuttle, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Iowa Events Center and 5 minutes on foot from Casey's Center
  • Free airport shuttle service
Hilton Des Moines Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Des Moines Downtown. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3.5-star Des Moines hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:00 AM.
Park Street Kitchen – This restaurant serves breakfast, lunch and dinner.
Park Street Kitchen Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to midnight
  • Secured, covered parking on site (USD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: USD 22.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Street Kitchen
  • Park Street Kitchen Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.95 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Des Moines Downtown offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Moines Downtown Hotel
Hilton Moines Downtown
Hilton Des Moines Downtown Iowa
Hilton Des Moines Des Moines
Hilton Des Moines Downtown Hotel
Hilton Des Moines Downtown Des Moines
Hilton Des Moines Downtown Hotel Des Moines

Hilton Des Moines Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 999 reviews
Rating 8 - Good. 179 out of 999 reviews
Rating 6 - Okay. 82 out of 999 reviews
Rating 4 - Poor. 32 out of 999 reviews
Rating 2 - Terrible. 26 out of 999 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Convenient parking.
Stayed 1 night in Oct 2025

8/10 Good

Dayra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel was excellent the receptionist was not welcoming. Interesting how your whole experience can be affected by your first impression at the reception. Also, I don't recall reading anywhere in my reservation package that parking is $30/day! For Des Moines that's significant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Violet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue to hold business meetings and a successful conference!
Stayed 2 nights in Oct 2025

2/10 Terrible

Heidi

Travelled with family
Disliked: Cleanliness, staff & service
My suite was not ready at check in ! They had to clean it so it was 45 min from check in t 3 before it wa ready. They told me since it was a third party booking there wa nothing they could to to comp me except give me 2 breakfast vouchers! Breakfast was awful nd not much of selection for $23 per person . pancake hard s a rock ! Room was not the cleanest. Very disappointing esp for the amount of money I paid.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Angelique

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower wouldnt stay close and wouldnt drain we told them about it about an hour of check in theu said they would fix and didnt i almost fell getring out of the shower because water was wasnt draining. Not happy at all with what inpaid for the room very ipset
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Clean. But I can hear the people in the next room
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Cutler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Conveniently located.
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never ate Bar was busy!
Stayed 1 night in Sep 2025

10/10 Excellent

christy, west des moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the outdoor area would have been open is all
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super nice and the hotel was very clean. Beds were soo comfy.
Stayed 1 night in Sep 2025

6/10 Okay

Daniel W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and overall clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Diana

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Rooms were clean. Beds seemdled small although was supposed to be two queens it seemd more like fulls.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelsey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - very nice, affordable and convenient. We were in town for a concert and were within walking distance to the venue and downtown. This will be our new place to stay every time!
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 1 night in Sep 2025

6/10 Okay

Yekaterina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

customer service needs improvement

I stayed at the Hilton for business this past weekend. The location is excellent, the rooms are comfortable, and the food was good. However, the customer service could use improvement. There was an issue during my stay—something that was a mistake rather than intentional—and it was resolved. The manager personally came over, apologized, and offered our company four drink coupons for the bar, which I appreciated. On Sunday morning, Starbucks inside the hotel was closed earlier than expected, so we asked the bar attendant if we could use the coupons for two non-alcoholic cocktails. To our surprise, we were told that the coupons were valid only for alcoholic beverages or coffee. I explained that we simply wanted the same cocktails, just without alcohol, which would actually cost the hotel less. Still, the answer remained no, and we were told, “You can come back tomorrow when Starbucks is open.” Since we were checking out that day, that wasn’t an option. In the end, we returned the four coupons with our best wishes. I share this not because of the initial mistake—which can happen anywhere and was handled well—but because the bar experience reflected a lack of customer service and flexibility. A simple solution could have turned the situation into a positive one, but instead it left a disappointing impression.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Aug 2025

10/10 Excellent

Traci

Stayed 2 nights in Aug 2025