Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Indoor pool
Soundproofing, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Breakfast included

Explore the area

Map
4950 Ne 14th St, Des Moines, IA, 50313
  • Wells Fargo Arena
    ‪9 min drive‬
  • Drake University
    ‪10 min drive‬
  • Iowa State Fairgrounds
    ‪10 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel in Des Moines with free breakfast and 24-hour front desk
Along with an indoor pool, this hotel has a business centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Quality Inn, you'll be close to Wells Fargo Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 7 minutes by car from Wells Fargo Arena and 9 minutes from Adventureland
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and complimentary newspapers in the lobby are also featured at Quality Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Des Moines hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Maximum 4 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 110 out of 455 reviews
Rating 8 - Good. 144 out of 455 reviews
Rating 6 - Okay. 71 out of 455 reviews
Rating 4 - Poor. 68 out of 455 reviews
Rating 2 - Terrible. 62 out of 455 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Perry

Stayed 3 nights in Feb 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. A little disappointed they didn't have biscuits and gravy for breakfast, other than that the breakfast selection is good. Didn't get to swim but the pool looked good.
Stayed 1 night in Feb 2025

6/10 Okay

James

Travelled with family, Business traveller
Great location to interstate and easy to get down town. Breakfast was not the best and multiple items were out. Basics were except cereal were there. For the price this was unfortunate but also something I could accept. Not much in dining in area except for a Kwik Star.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany, Des Moines

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there is smoking rooms and very quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Tezron

Stayed 2 nights in Feb 2025

6/10 Okay

carl

Travelled with family

Expensive Pet Charge!

Surprised that they charge $30/pet. First time I've had to pay for a pet at a hotel. Whish I would have know before I made the reservation as I would have looked for a different hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Ilutelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was cool and understandable
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Mendoabor

Stayed 1 night in Jan 2025

6/10 Okay

Jennifer

It was okay. It took a minute to find someone to check us in. We were early. That’s our fault. So not a room ready. But they were nice. Just an older place
Stayed 1 night in Feb 2025

10/10 Excellent

Saida

Liked: Cleanliness, staff & service, room comfort
Staff is wonderful, the place needs some remodel but overall is pretty clean, I loved their heated pool. I really enjoyed my stay.
Stayed 1 night in Feb 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities, room comfort
Hard location to get into road construction has been an issue around there for years. staff was very professional and helpful I was having a stressful week. Only real issue was shower water pressure and shower head was poor.
Stayed 2 nights in Feb 2025

4/10 Poor

Missy

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty and had a foul odor
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Business traveller
The bathroom was worn, and not really clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Breanna

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom toilet had the “clean” tag on it, opened it up and there was "stuff" in the toilet. The room wasn’t cleaned either. Maybe a swift vacuum and a fluff of the sheets.
Stayed 1 night in Jan 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 night. And the power went off at least 5 times. And on Tuesday the 7 th of January .. as of 3:09 p.m central standard time . We have been without power now since9:30 a. m. was not even told the powe was going to be off. ITS GETTING VERY COLD IN HERE.
Stayed 3 nights in Dec 2024

4/10 Poor

Veronica

Disliked: Cleanliness, property conditions & facilities
Sheets and pillow cases were not clean. My pillow smelled like smelly armpits. Glad I brought my own pillow and blanket on my trip. And the breakfast area smells like sewage. Also, the hotel information says free late checkout for up to two hours. The hotel declined to provide late checkout despite what shows on Expedia. I do not recommend this place.
Stayed 1 night in Jan 2025

8/10 Good

melisaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Husband couldn't stand smell.

The clerks are nice and the hotel was clean. But when ww checked in there was a odor threw first floor. I recognized it. It smelled like curry heavily. But all in all it was ok.
Stayed 1 night in Dec 2024

6/10 Okay

Francisco

Liked: Staff & service, property conditions & facilities
Convenient and affordable price, specially if you are traveling with pets, they definitely can do better with the cleaning, the WiFi didn’t work and they needed to be attentive with the breakfast
Stayed 2 nights in Dec 2024

4/10 Poor

Maryssa

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful,as far as our stay goes we were disappointed with the quality of the room, the beds were very uncomfortable, not enough pillows and when we called they didn't have any to offer. There was a bright light shining in our window all night and it was very noisy from the outside noise. We slept terrible. Not enough dining options around as advertised either.
Stayed 1 night in Dec 2024