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Best Western Des Plaines/O’Hare

2.5 star property

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Photo gallery for Best Western Des Plaines/O’Hare

Reception
Lobby
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace
Indoor pool
Free continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪6 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Hot Tub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Free airport shuttle
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The price is €70
includes taxes & fees
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About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Des Plaines/O’Hare offers 50 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
The free breakfast at Best Western Des Plaines/O’Hare gets good marks from our customers. During your stay, you'll be within walking distance of Lake Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Allstate Arena and 7 minutes from Donald E. Stephens Convention Center
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 November 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 392 out of 1012 reviews
Rating 8 - Good. 250 out of 1012 reviews
Rating 6 - Okay. 155 out of 1012 reviews
Rating 4 - Poor. 75 out of 1012 reviews
Rating 2 - Terrible. 140 out of 1012 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Stayed 2 nights in May 2025

10/10 Excellent

Lesly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venue am attending
Stayed 1 night in May 2025

8/10 Good

Angie, Machesney park

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and close to airport. Breakfast was not ready at 6:30 and I had to leave for a flight. Had the best burger at a pub across the street easy walk.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Stayed 1 night in May 2025

6/10 Okay

Edna

Travelled with family
The staff mention that they lower the prices because they have their pool temporary out of service. But we pay regular price for our room and no pool even on the website the pool looks open. They need to lower the prices if they going to have their pool close for the rest of the year according with what the staff mention to us and update their website.
Stayed 1 night in May 2025

8/10 Good

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate stayed
Stayed 1 night in May 2025

4/10 Poor

Donald

Stayed 1 night in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay.

A clean, well maintained, and friendly hotel. The breakfast was a little disorganized but offered a variety of foods.
Stayed 2 nights in May 2025

4/10 Poor

Youngjo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
베스트웨스턴(Best Western)은 일반적으로 호텔 체인에 속하며, 대부분의 지점에서 하우스키핑(객실 청소 및 침구 정리) 서비스를 제공합니다. 하지만 다음과 같은 예외가 있을 수 있습니다: ⸻ 🔹 일반적인 베스트웨스턴 하우스키핑 정책    •   매일 하우스키핑 제공: 침구 정리, 수건 교체, 쓰레기 비우기 등.    •   다만, 최근 몇 년간 일부 지점은 환경 보호 정책 또는 코로나 이후 방침으로 인해:       •   3박 이하 투숙객에겐 요청 시에만 하우스키핑 제공       •   프론트에 미리 요청해야 정리해주는 방식으로 바뀐 곳도 있습니다. ⸻ 🔸 불만 표현 예시 (영어) we stayed at your hotel for three nights, and we were surprised that bed-making was provided every day. We were expecting daily service, as is typically offered at Best Western. But Breakfast is good
Stayed 3 nights in May 2025

8/10 Good

Kruz

Stayed 1 night in May 2025

10/10 Excellent

Shrestha

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2025

10/10 Excellent

Pratikkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Timothy, Highland Beach

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

farees

Liked: Cleanliness, staff & service
Good decent place if you are looking for some stop by place on the way of your journey.
Stayed 1 night in May 2025

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

iliana

Stayed 2 nights in May 2025

2/10 Terrible

Diane

Stayed 1 night in May 2025

6/10 Okay

Omar

Stayed 1 night in Apr 2025

6/10 Okay

GORDON

Travelled with partner
N/A
Stayed 3 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and pleasant staff. Some guests were noisy during the night which was very annoying. Walking distance to the local fast food restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Gueorgui

Liked: Amenities
Nothing
Stayed 3 nights in Apr 2025

10/10 Excellent

Brat

Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, Carlsbad

Business traveller
Liked: Cleanliness, staff & service, amenities
Just unlucky to get there during street construction. Difficult to get around the area. The pool was empty and the in-room heater sounded like a jet engine starting up during the middle of the night. Otherwise, OK
Stayed 1 night in Apr 2025